Welcome to ica!
Week 1 Day 1
Start
Index
Today's Agenda
01
How ICA Began
02
Our History, Culture & Mission
03
Anti-Harassment
04
Diversity, Equity, & Inclusion
Equal Pay for Equal Work
05
06
Cybersecurity at ICA
07
Silo Introduction
08
Tools Introduction
09
Reflection
Next
Learning Objectives
Today you will...
- Understand ICA's culture and mission and how to apply it.
- Learn to recognize, and report harassment using ICA's channels.
- Practice inclusive habits in meetings.
- Ensure thorough understanding of HR policies.
- Navigate some of the tools ICA uses internally.
More Information +
Next
How this Course Works
Click each item to learn more
More Information +
If you have any issues throughout this course, do not hesitate to reach out to Ashley Craddock via text or call at 303-718-3066.
Next
How ICA Began
01
How ICA Began
The Story Behind our Culture
Learn More +
Next
How ICA Began
Paint it gold.
Next
How ICA Began
Next
How ICA Began
Next
How ICA Began
Our Symbols = Our Culture
Boris the bear
Gold
Honey the bee
Teamwork | Consistency Compound Effort
Resilience through tough seasons.
The Standard: What's true and worth protecting.
Next
How ICA Began
The people we work with and serve aren't transactions on a spreasheet, but human beings who deserve our very best.
Next
How ICA Began
What You're Stepping Into
Good Attitude
We show up optimistic, respectful, and solution oriented.
Work Ethic
We own our outcomes, sweat the details, and do the right thing - even when it's hard.
Coach & Mentor
We learn, teach, and "live as we climb."
Family Mindset
We look out for each other and our clients; no one succeeds alone.
Next
Culture
How New Teammates Live it Day One
Bring solutions, not just problems.
Follow through: do what you say, when you say.
Be coachable: seek feedback and act on it.
Help first: step in, share knowledge, celebrate others.
Protect trust: act with integrity and confidentiality.
Next
Our Mission
Mission
We believe that when people understand the why, compliance becomes more than a process. It becomes a way of leading a team with trust and purpose. Our mission is to set the standard through integrity, hard work, and honesty. We build a culture where accountability and heart go hand in hand, where preparation creates confidence, and where compliance teams feel both challenged and cared for.
Next
Knowledge Check
Click each + below to answer the questions.
Next
Human Resources
Anti-Harassment Policy
HR Training
Next
Human Resources
Anti-Harassment
Harassment can appear in words, actions, or digital spaces. ICA has an expectation to speak up early, use proper reporting channels, and practice bystander support. We pair accountability with heart, protecting people, trust, and integrity in every interaction.
Next
Knowledge Check
Anti-Harassment
Which scenario best illustrates hostile-enviornment harassment?
What is the best first step if you witness possible discrimination or harassment at ICA?
Which statement aligns with ICA's culture and expectations?
Next
Human Resources
Diversity, Equity, & Inclusion
HR Training
Next
Human Resources
Diversity, Equity, & Inclusion
Inclusion, equity, and belonging drive better client outcomes and help create a healthier, more cohesive team. This training reinforces ICA's culture - accountability with heart - and our "paint it gold" standard: protect people, trust, and integrity in every interaction.
Next
Knowledge Check
DEI
What is the primary goal of DEI at ICA?
Which are effective bias-interruption practices you can use?
In a meeting, the same two people dominate. What's the ICA-aligned action?
Next
Human Resources
Equal Pay for Equal Work
HR Training
Next
Human Resources
Equal Pay For Equal Work
Equity: equal pay for substantially similar work based on job-related factors. ICA has a commitment to transparent, documented decisions, periodic pay reviews, and clear, confidential channels to raise concerns.
Next
Knowledge Check
Equal Pay ForEqual Work
What does "equal pay for equal work" mean at ICA?
Which are valid, job related factors that may justify pay-differences?
You notice a possible pay disparity between two similar roles. What is the ICA-aligned first step?
Next
Cybersecurity
Cybersecurity at ICA
Internal training module
Next
Cybersecurity
This training will help you recognize threats and protect sensitive information.
Top 10 Risks
The Business of Cybercrime
Business Security Risks
Next
Knowledge Check
Cybersecurity at ICA
01.
Next
Knowledge Check
Cybersecurity at ICA
02.
Next
Knowledge Check
Cybersecurity at ICA
03.
Next
Knowledge Check
Cybersecurity at ICA
04.
Next
Knowledge Check
Cybersecurity at ICA
05.
Next
Knowledge Check
Cybersecurity at ICA
06.
Next
Knowledge Check
Cybersecurity at ICA
07.
Next
Knowledge Check
Cybersecurity at ICA
08.
Next
Knowledge Check
Cybersecurity at ICA
09.
Next
ICA's Silos
Welcome to the Silos
The Branches of ICA
Next
The Silos
ICA Curated, Inc.
At the center of all the other departments
Integrated Compliance Advisors
Offers regulatory compliance for RIAs. Is a client of all other departments.
Integrated Cyber Advisors
Offers cyber solutions to compliance clients.
Integrated Creative Advisors
Offers marketing and branding solutions to compliance clients.
Next
ICA CURATED, INC.
Stacie Craddock
Adam Ostermiller
Ashley Craddock
Tammi Ellis
Next
ICA CURATED, INC.
ICA Curated, Ltd.
Our Central Hive. ICA Curated the place where vision, values, and direction come together. Housing the C-suite and HR departments, it aligns every ICA branch around a shared mission, translating strategy into people practices and operational standards. By coordinating goals, talent, and culture from one hub, ICA Curated ensures each silo grows in the same direction - with integrity, clarity, and purpose.
Next
Integrated Compliance Advisors
Lindsay Rider
Stacie Craddock
Catherine Teichert
Amanda Walker
Tammi Ellis
Izzy Daboub
Next
Integrated Compliance Advisors
Real Structure. Relatable Advice. Integrated Compliance Advisors was the first silo to be developed. This department delivers tailored RIA compliance support across every stage: from new firm registration to ongoing compliance support at different tiers, firms are empowered to choose what works best for them. Wherever they are.
Learn More
Next
Integrated Compliance Advisors
Who We Serve
Each lead consultant can serve up to 50 firms, with no more than 13 of those being at the Integrated Service level. We aim to keep a personalized touch on all cases, so we believe strongly in making sure our caseloads support that goal.
The majority of our firms are SEC registered with between $100M-$500M in AUM.
Next
Integrated Compliance Advisors
How we do it...
Each month a ICA Connection is delievered via email to the Firm's CCO. In this distribution, is a CCO Checklist, which is a roadmap for firms describing all tasks that should be completed during the month.
This is a great time for you to sign up for it to! Click the arrow below Click "login" at the top right corner Under the Login Title, click "sign up"
We do not limit calls for firms at any level of service, but for firms at the Fundamental and Integrated level, standing calls are included. Fundamental level clients typically meet with ICA every other week. Integrated level clients typically meet with ICA once per month.
ICA partners with Greenboard and many of our firms are on the platform. Greenboard centralizes major compliance processes: tasks, preclearance, attestation, personal security transactions, and more. You will learn more about this platform in the weeks to come.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Title
ICA Connection
Title
Client Portal
Title
Standing Calls
Title
Greenboard
Write a brief description here
Monthly newsletter that goes to all clients, regardless of service level
Write a brief description here
Every client can sign up for our interactive client portal on our website
Write a brief description here
For firms on the fundamental and Integrated Tiers of service.
Write a brief description here
The compliance hub for many of our firms.
Next
Integrated Cyber Advisors
Kristyn Koller
Adam Ostermiller
Next
Integrated Cyber Advisors
Secure Guidance.Strategic Action. Integrated Cyber Advisors was the second silo to roll out. This department delivers tailored cybersecurity programs for independent advisory firms that align security with operations and compliance.
Learn More
Next
Integrated Cyber Advisors
How we do it...
Each month a ICA Connection is delievered via email to the Firm's CCO. Regardless of whether the firm is engaged with cyber, a quarterly cybersecurity checklist is included to guide firms through best practices.
Your Cyber Life offers cyber education to both the firm as the end client and clients, family, and friends of the firm. It is a great way to be proactive about cybersecurity protection.
We do not limit calls for firms at any level of service, but for firms at the Fundamental and Integrated level, standing calls are included. Fundamental and Integrated level clients typically meet with ICA once per quarter.
ICA partnered with Cynomi to provide Integrated level cyber clients with vulnerability scanning and vCISCO support. From cyber risk assessments, gap analysis, to framework mapping, Cynomi provides a central hub for firm's to work from.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Your Cyber Life
ICA Connection
Cynomi
Standing Calls
Title
Title
Title
Title
Clients at every level have access to Your Cyber Life for cyber education.
Monthly newsletter that goes to all clients, regardless of service level
The cyber hub. This platform allows firms to asses, plan, and remediate cyber gaps.
For firms on the fundamental and Integrated Tiers of service.
Write a brief description here
Write a brief description here
Write a brief description here
Write a brief description here
Next
Integrated Creative Advisors
Deandra Miklos
Anniston Craddock
Izzy Daboub
Luke Ostermiller
Sally Davey
Jennifer Stevens
Next
Integrated Creative Advisors
Imagination with Intention.Expression with Purpose. Integrated Creative Advisors went live November 3rd. This branch is a creative agency specifically for investment advisors. Every design, every campaign, every asset is developed with SEC Marketing Rule compliance from day one.
Next
Integrated Creative Advisors
What we offer
The creative department works with Wix to create professional websites for firms. After the design is complete, site ownership is transferred to the firm so that they can maintain their site as they see fit. Creative can provide ongoing website maintenance with select service levels.
Through a series of meetings, our creative division is able to narrow down on what is important to the firm and what aesthetic they are going for to deliver a customized brand deck tailored to the firm and designed to tell their unique story.
Pre-written blogs and LinkedIn posts ready to use for firms. All items have already undergone compliance review and approval and come with disclosures ready to use.
Perfect for both client gifts and company use, the merchandise can be ordered on an a la carte basis by firms at any level of service. No ongoing engagement necessary. Click below for an example of the items available.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Branding & Rebranding
Web Design
Compliant Marketing
Merchandise
Title
Title
Title
Title
Custom branding for new firms or rebranding for existing firms.
Professional website design for new and existing firms to bring their brand to life.
We provide customized merchandise branded with for the firm.
Blogs and LinkedIn posts ready to post .
Write a brief description here
Write a brief description here
Write a brief description here
Write a brief description here
Next
Creative
The Process
Behind the Scenes Magic
Debut
Marketing Audit
Vision Session
Collaboration Sessions
We work behind the scenes to complete the website and other distributables requested by the firm.
The website is launched and ownership is handed over to the firm.
A review of current marketing with a branstorming of brand imagry
A comprehensive consultation to understand the firm's business goals, branding needs, and timeline
Meet with the firm to present multiple branding options.
Next
COMING SOON!
Next
Knowledge Check
The ICA Silos
01.
Next
Knowledge Check
The ICA Silos
02.
Next
Knowledge Check
The ICA Silos
03.
Next
Knowledge Check
The ICA Silos
04.
Next
Knowledge Check
ICA Silos
05.
Next
Tools
The Tools
Tools and platforms to support our roles
Next
Tools
Outlook
Email and Calendar. Outlook is the hub of our communication, both internally and externally. Watch this video to learn the basics of how we navigate and use this tool.
Next
Tools
To Do:
Share your calendar with the team.
Accept all shared calendars.
Create a calendar invite titled "Debrief Meeting" for today at 3pm and invite Lindsay Rider. Use this zoom link for the location: https://us06web.zoom.us/j/7252308811
Create your email signature.
Next
Tools
Teams
Internal Chat. While we do not use the calls and channels feature of Teams, we do use chat quite frequently. Watch this video to learn best practices within Teams and how to navigate the platform.
Next
Tools
To Do:
If not already done, download the Teams app onto your computer.
Download the Teams app on your phone and login (this is optional).
Send a chat to Lindsay Rider with 2 things you want to be sure to debrief on today at 3pm MT.
Next
Tools
Sharepoint
Shared File Storage. Sharepoint is our central hub for all of our client and internal files. Watch this video to learn how to navigate it and everything it has to offer.
Next
Tools
To Do:
Bookmark our Sharepoint in your browser (be sure to use Google Chrome as your main browser)
Sync the Sharepoint files with your computer.
Navigate to: (Silos --> Curated --> Consultant WIP) and add a file with your name.
Next
Reflection
Reflection
We hope you enjoyed your first day! We would like to hear your thoughts...
Next
Reflection
01.
Next
Reflection
02.
Next
Reflection
03.
Next
Feedback
Next
Welcome to the ICA Family!
Don't forget your 3pm MT meeting with Ashley. It is on your calendar.
Question 4:
Question 3:
Question 2:
CREATIVE DESIGN CONSULTANT
JENNIFER STEVENS
Jennifer Stevens is a seasoned brand and web designer who blends visual storytelling across print and digital to build identities and websites that fit each company’s style while staying on-trend. Known for refreshing and elevating established brands, she brings strategic rigor and creative intuition to every project; off the clock, she’s roller skating or diving into her next art piece.
DIRECTOR OF CREATIVE SERVICES
DEANDRA MIKLOS
Deandra Miklos is a marketing leader with 10+ years in financial services and startups; as an early hire at LPL’s Strategic Wealth Services, she helped scale from zero to 40+ firms managing $100B+ and has guided 60+ firms through brand creation, transitions, and digital transformations with scalable, cost-saving programs and campaigns. Outside work, she enjoys hiking with her dog Luna, cooking with her husband Aj, and crafting elaborate Christmas décor themes.
Question 1:
CHIEF GROWTH & STRATEGY OFFICER
ADAM OSTERMILLER
Adam Ostermiller is a business development and strategy leader with ~20 years in custody sales, advisor recruiting, and growth, who led $16B+ in asset transitions at LPL and Schwab. He drives expansion through partnerships and advisor acquisition, holds an MBA and Series 7/63, serves on the ACE Scholarships board, and is a dad of three who loves snowboarding in Colorado.
COMPLIANCE ASSOCIATE
Amanda Walker
Amanda is a dedicated compliance professional with a strong background in regulatory oversight, risk management, and operational compliance support. She partners closely with teams to streamline processes, maintain documentation standards, and ensure alignment with industry regulations. Outside of work, Amanda enjoys activities that reflect her organized, detail-oriented nature and commitment to continuous improvement.
COMPLIANCE ASSOCIATE
IZZY DABOUB
Izzy Daboub is a passionate professional with a background in event planning, digital media, and strategic communication. Her passions outside of work include practicing yoga and Pilates, which reflect her focus on balance and well-being.
Question 1:
The Business of Cybercrime
Question 1:
Question 2:
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CREATIVE DESIGN CONSULTANT
ANNISTON CRADDOCK
Anniston is a creative marketing and design leader with deep expertise in brand strategy, digital content, and visual storytelling across industries. She aligns creative direction with business goals to deliver design-driven campaigns that elevate brands—and off the clock, she makes music to unwind and stay inspired.
Cyber Security Service Offerings
Multiple levels of cybersecurity support allow the firm to choose the option that fits them best. The collaboration betweenthe cyber team and the compliance team allows the firm to ensure consistencies between programs and adequate policies and procedures are in place.
Question 2:
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CREATIVE DESIGN ASSOCIATE
IZZY DABOUB
Izzy Daboub is a passionate professional with a background in event planning, digital media, and strategic communication. Her passions outside of work include practicing yoga and Pilates, which reflect her focus on balance and well-being.
Please Note:
At the beginning of each section, you will see a button with a bell next to the title which will tell you approximately how much time that section should take to complete. Please note, much of this training is self paced and you are encouraged to work through each item at a speed that is best for your learning style.
CHIEF GROWTH & STRATEGY OFFICER
ADAM OSTERMILLER
Adam Ostermiller is a business development and strategy leader with ~20 years in custody sales, advisor recruiting, and growth, who led $16B+ in asset transitions at LPL and Schwab. He drives expansion through partnerships and advisor acquisition, holds an MBA and Series 7/63, serves on the ACE Scholarships board, and is a dad of three who loves snowboarding in Colorado.
MULTIMEDIA CONTENT CONSULTANT
LUKE OSTERMILLER
Luke is a Denver-based filmmaker, photographer, and founder of Loste Films, partnering with artists and brands to create visually striking, emotionally resonant work—from feature films and shorts to music videos and branded stories. Driven by the human experience, he brings a thoughtful, cinematic approach that leaves a lasting impression—and he’s almost always filming, chasing the next story.
CHIEF EXECUTIVE OFFICER & FOUNDER
STACIE CRADDOCK
Stacie Craddock is a seasoned compliance professional who has led investment advisory firms through regulatory challenges, operational growth, and strategic transitions, specializing in practical frameworks that align SEC regulations with business objectives across executive and consulting roles. Based in Boulder, she’s a devoted Friday night football fan, photography enthusiast, and pastry design hobbyist who finds joy in family, travel, and creative pursuits.
LEAD COMPLIANCE CONSULTANT
LINDSAY RIDER
Lindsay Rider is a Lead Consultant, holding the Series 65 and CSCP-IA designation. She enjoys coaching CCOs to build values-driven compliance cultures and streamline operations through risk assessments, regulatory filings, and tailored, tech-enabled programs. Outside of work, she’s often renovating her home to make each space both beautiful and highly functional.
chief executive officer & founder
STACIE CRADDOCK
Stacie Craddock is a seasoned compliance professional who has led investment advisory firms through regulatory challenges, operational growth, and strategic transitions, specializing in practical frameworks that align SEC regulations with business objectives across executive and consulting roles. Based in Boulder, she’s a devoted Friday night football fan, photography enthusiast, and pastry design hobbyist who finds joy in family, travel, and creative pursuits.
COMPLIANCE ASSOCIATE
TAMMI ELLIS
Tammi is a dedicated compliance professional with a Series 65 license and a background as a CCO delegate. She supports the lead consultants and oversees key operational functions, including human resources and payroll. Outside of work, Tammi enjoys gardening, which reflects her patience, attention to detail, and commitment to growth.
Compliance Levels of Service
To ensure a Firm remains complaint through the initigal registration period, ongoing compliance services are required. We offer 3 tiers to meet the firm wherever they are at.
Top 10 Risks
Question 3:
Lorem ipsum dolor sit amet
- Lorem ipsum dolor sit amet.
- Consectetur adipiscing elit.
- Sed do eiusmod tempor incididunt.
- Ut labore et dolore magna aliqua.
- Ut enim ad minim veniam.
Question 2:
Lorem ipsum dolor sit amet
Please Note:
At the beginning of each section, you will see a button with a bell next to the title which will tell you approximately how much time that section should take to complete. Please note, much of this training is self paced and you are encouraged to work through each item at a speed that is best for your learning style.
Question 3:
Lorem ipsum dolor sit amet
- Lorem ipsum dolor sit amet.
- Consectetur adipiscing elit.
- Sed do eiusmod tempor incididunt.
- Ut labore et dolore magna aliqua.
- Ut enim ad minim veniam.
Question 1:
SENIOR LEAD COMPLIANCE CONSULTANT
CATHERINE TEICHERT
Catherine Teichert is a seasoned finance professional with 20+ years’ experience, an MBA, and the CSCP-IA designation; as a Senior Lead Consultant at ICA, she leverages hands-on CCO experience to spot compliance risks, implement proactive regulatory strategies, and expertly interpret SEC rules. Outside of work, she channels her energy and competitive spirit into tennis and pickleball.
CHIEF OPERATING OFFICER
ASHLEY CRADDOCK
Ashley Craddock is a dynamic sales and solutions leader with 10+ years in commercial real estate technology, client management, and strategic growth; as COO, she tailors innovative strategies and operational solutions that boost efficiency and elevate the client experience. A passionate traveler, she has visited 13 countries and is always planning her next getaway.
HUMAN RESOURCES OFFICER
TAMMI ELLIS
Tammi is a dedicated compliance professional with a Series 65 license and a background as a CCO delegate. She supports the lead consultants and oversees key operational functions, including human resources and payroll. Outside of work, Tammi enjoys gardening, which reflects her patience, attention to detail, and commitment to growth.
The Vision Behind ICA
Founded and led by Chief Executive Officer Stacie Craddock, ICA was designed to feel like an extension of each client’s team—selective in the relationships we take on so we can fully invest in every firm’s success. That ethos shows up in the way we pair senior-level expertise with hands-on help, from new RIA launches through the day-to-day rhythm of filings, reviews, and exams.
Learn More
Creative Service Offerings
Delivering branding, rebranding, and a la cart marketing materials designed to help elevate a RIA's brand. With compliant content, campaigns, and creative assets that are pre-reviewed and delivered with documentation, an RIA's marketing platform seamlessly integrates with their compliance program.
DIRECTOR OF CYBERSECURITY SERVICES
KRISTYN KOLLER
Kristyn Koller is a cybersecurity leader focused on protecting RIAs, blending business strategy with technical execution since 2008. A Colorado State University alum, she holds Microsoft, Cisco, and VMware certifications, is fluent in the NIST framework, and previously led a Top 500 MSP delivering proactive risk management and IT solutions. Outside of work, she’s a passionate runner who loves 5Ks and long-distance races.
MERCHANDISING & CREATIVE DESIGN ASSOCIATE
SALLY DAVEY
Sally is a Merchandise & Creative Associate who blends creativity, craftsmanship, and business savvy -drawing on 10+ years in sales, account management, and brand development to turn ideas into high-impact products. Before joining the team, she founded Threaded By Sal, an embroidery and print studio delivering everything from one-off pieces to full collections; off the clock, she’s often stitching her own designs into hats, tees, and apparel.
Business Security Risks
Question 3:
Lorem ipsum dolor sit amet
- Lorem ipsum dolor sit amet.
- Consectetur adipiscing elit.
- Sed do eiusmod tempor incididunt.
- Ut labore et dolore magna aliqua.
- Ut enim ad minim veniam.
Week 1 Day 1 Training
Lindsay Rider
Created on November 1, 2025
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Transcript
Welcome to ica!
Week 1 Day 1
Start
Index
Today's Agenda
01
How ICA Began
02
Our History, Culture & Mission
03
Anti-Harassment
04
Diversity, Equity, & Inclusion
Equal Pay for Equal Work
05
06
Cybersecurity at ICA
07
Silo Introduction
08
Tools Introduction
09
Reflection
Next
Learning Objectives
Today you will...
More Information +
Next
How this Course Works
Click each item to learn more
More Information +
If you have any issues throughout this course, do not hesitate to reach out to Ashley Craddock via text or call at 303-718-3066.
Next
How ICA Began
01
How ICA Began
The Story Behind our Culture
Learn More +
Next
How ICA Began
Paint it gold.
Next
How ICA Began
Next
How ICA Began
Next
How ICA Began
Our Symbols = Our Culture
Boris the bear
Gold
Honey the bee
Teamwork | Consistency Compound Effort
Resilience through tough seasons.
The Standard: What's true and worth protecting.
Next
How ICA Began
The people we work with and serve aren't transactions on a spreasheet, but human beings who deserve our very best.
Next
How ICA Began
What You're Stepping Into
Good Attitude
We show up optimistic, respectful, and solution oriented.
Work Ethic
We own our outcomes, sweat the details, and do the right thing - even when it's hard.
Coach & Mentor
We learn, teach, and "live as we climb."
Family Mindset
We look out for each other and our clients; no one succeeds alone.
Next
Culture
How New Teammates Live it Day One
Bring solutions, not just problems.
Follow through: do what you say, when you say.
Be coachable: seek feedback and act on it.
Help first: step in, share knowledge, celebrate others.
Protect trust: act with integrity and confidentiality.
Next
Our Mission
Mission
We believe that when people understand the why, compliance becomes more than a process. It becomes a way of leading a team with trust and purpose. Our mission is to set the standard through integrity, hard work, and honesty. We build a culture where accountability and heart go hand in hand, where preparation creates confidence, and where compliance teams feel both challenged and cared for.
Next
Knowledge Check
Click each + below to answer the questions.
Next
Human Resources
Anti-Harassment Policy
HR Training
Next
Human Resources
Anti-Harassment
Harassment can appear in words, actions, or digital spaces. ICA has an expectation to speak up early, use proper reporting channels, and practice bystander support. We pair accountability with heart, protecting people, trust, and integrity in every interaction.
Next
Knowledge Check
Anti-Harassment
Which scenario best illustrates hostile-enviornment harassment?
What is the best first step if you witness possible discrimination or harassment at ICA?
Which statement aligns with ICA's culture and expectations?
Next
Human Resources
Diversity, Equity, & Inclusion
HR Training
Next
Human Resources
Diversity, Equity, & Inclusion
Inclusion, equity, and belonging drive better client outcomes and help create a healthier, more cohesive team. This training reinforces ICA's culture - accountability with heart - and our "paint it gold" standard: protect people, trust, and integrity in every interaction.
Next
Knowledge Check
DEI
What is the primary goal of DEI at ICA?
Which are effective bias-interruption practices you can use?
In a meeting, the same two people dominate. What's the ICA-aligned action?
Next
Human Resources
Equal Pay for Equal Work
HR Training
Next
Human Resources
Equal Pay For Equal Work
Equity: equal pay for substantially similar work based on job-related factors. ICA has a commitment to transparent, documented decisions, periodic pay reviews, and clear, confidential channels to raise concerns.
Next
Knowledge Check
Equal Pay ForEqual Work
What does "equal pay for equal work" mean at ICA?
Which are valid, job related factors that may justify pay-differences?
You notice a possible pay disparity between two similar roles. What is the ICA-aligned first step?
Next
Cybersecurity
Cybersecurity at ICA
Internal training module
Next
Cybersecurity
This training will help you recognize threats and protect sensitive information.
Top 10 Risks
The Business of Cybercrime
Business Security Risks
Next
Knowledge Check
Cybersecurity at ICA
01.
Next
Knowledge Check
Cybersecurity at ICA
02.
Next
Knowledge Check
Cybersecurity at ICA
03.
Next
Knowledge Check
Cybersecurity at ICA
04.
Next
Knowledge Check
Cybersecurity at ICA
05.
Next
Knowledge Check
Cybersecurity at ICA
06.
Next
Knowledge Check
Cybersecurity at ICA
07.
Next
Knowledge Check
Cybersecurity at ICA
08.
Next
Knowledge Check
Cybersecurity at ICA
09.
Next
ICA's Silos
Welcome to the Silos
The Branches of ICA
Next
The Silos
ICA Curated, Inc.
At the center of all the other departments
Integrated Compliance Advisors
Offers regulatory compliance for RIAs. Is a client of all other departments.
Integrated Cyber Advisors
Offers cyber solutions to compliance clients.
Integrated Creative Advisors
Offers marketing and branding solutions to compliance clients.
Next
ICA CURATED, INC.
Stacie Craddock
Adam Ostermiller
Ashley Craddock
Tammi Ellis
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ICA CURATED, INC.
ICA Curated, Ltd.
Our Central Hive. ICA Curated the place where vision, values, and direction come together. Housing the C-suite and HR departments, it aligns every ICA branch around a shared mission, translating strategy into people practices and operational standards. By coordinating goals, talent, and culture from one hub, ICA Curated ensures each silo grows in the same direction - with integrity, clarity, and purpose.
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Integrated Compliance Advisors
Lindsay Rider
Stacie Craddock
Catherine Teichert
Amanda Walker
Tammi Ellis
Izzy Daboub
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Integrated Compliance Advisors
Real Structure. Relatable Advice. Integrated Compliance Advisors was the first silo to be developed. This department delivers tailored RIA compliance support across every stage: from new firm registration to ongoing compliance support at different tiers, firms are empowered to choose what works best for them. Wherever they are.
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Integrated Compliance Advisors
Who We Serve
Each lead consultant can serve up to 50 firms, with no more than 13 of those being at the Integrated Service level. We aim to keep a personalized touch on all cases, so we believe strongly in making sure our caseloads support that goal.
The majority of our firms are SEC registered with between $100M-$500M in AUM.
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Integrated Compliance Advisors
How we do it...
Each month a ICA Connection is delievered via email to the Firm's CCO. In this distribution, is a CCO Checklist, which is a roadmap for firms describing all tasks that should be completed during the month.
This is a great time for you to sign up for it to! Click the arrow below Click "login" at the top right corner Under the Login Title, click "sign up"
We do not limit calls for firms at any level of service, but for firms at the Fundamental and Integrated level, standing calls are included. Fundamental level clients typically meet with ICA every other week. Integrated level clients typically meet with ICA once per month.
ICA partners with Greenboard and many of our firms are on the platform. Greenboard centralizes major compliance processes: tasks, preclearance, attestation, personal security transactions, and more. You will learn more about this platform in the weeks to come.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
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ICA Connection
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Client Portal
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Standing Calls
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Greenboard
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Monthly newsletter that goes to all clients, regardless of service level
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Every client can sign up for our interactive client portal on our website
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For firms on the fundamental and Integrated Tiers of service.
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The compliance hub for many of our firms.
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Integrated Cyber Advisors
Kristyn Koller
Adam Ostermiller
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Integrated Cyber Advisors
Secure Guidance.Strategic Action. Integrated Cyber Advisors was the second silo to roll out. This department delivers tailored cybersecurity programs for independent advisory firms that align security with operations and compliance.
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Integrated Cyber Advisors
How we do it...
Each month a ICA Connection is delievered via email to the Firm's CCO. Regardless of whether the firm is engaged with cyber, a quarterly cybersecurity checklist is included to guide firms through best practices.
Your Cyber Life offers cyber education to both the firm as the end client and clients, family, and friends of the firm. It is a great way to be proactive about cybersecurity protection.
We do not limit calls for firms at any level of service, but for firms at the Fundamental and Integrated level, standing calls are included. Fundamental and Integrated level clients typically meet with ICA once per quarter.
ICA partnered with Cynomi to provide Integrated level cyber clients with vulnerability scanning and vCISCO support. From cyber risk assessments, gap analysis, to framework mapping, Cynomi provides a central hub for firm's to work from.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Your Cyber Life
ICA Connection
Cynomi
Standing Calls
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Clients at every level have access to Your Cyber Life for cyber education.
Monthly newsletter that goes to all clients, regardless of service level
The cyber hub. This platform allows firms to asses, plan, and remediate cyber gaps.
For firms on the fundamental and Integrated Tiers of service.
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Integrated Creative Advisors
Deandra Miklos
Anniston Craddock
Izzy Daboub
Luke Ostermiller
Sally Davey
Jennifer Stevens
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Integrated Creative Advisors
Imagination with Intention.Expression with Purpose. Integrated Creative Advisors went live November 3rd. This branch is a creative agency specifically for investment advisors. Every design, every campaign, every asset is developed with SEC Marketing Rule compliance from day one.
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Integrated Creative Advisors
What we offer
The creative department works with Wix to create professional websites for firms. After the design is complete, site ownership is transferred to the firm so that they can maintain their site as they see fit. Creative can provide ongoing website maintenance with select service levels.
Through a series of meetings, our creative division is able to narrow down on what is important to the firm and what aesthetic they are going for to deliver a customized brand deck tailored to the firm and designed to tell their unique story.
Pre-written blogs and LinkedIn posts ready to use for firms. All items have already undergone compliance review and approval and come with disclosures ready to use.
Perfect for both client gifts and company use, the merchandise can be ordered on an a la carte basis by firms at any level of service. No ongoing engagement necessary. Click below for an example of the items available.
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Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.
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Branding & Rebranding
Web Design
Compliant Marketing
Merchandise
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Custom branding for new firms or rebranding for existing firms.
Professional website design for new and existing firms to bring their brand to life.
We provide customized merchandise branded with for the firm.
Blogs and LinkedIn posts ready to post .
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Write a brief description here
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Creative
The Process
Behind the Scenes Magic
Debut
Marketing Audit
Vision Session
Collaboration Sessions
We work behind the scenes to complete the website and other distributables requested by the firm.
The website is launched and ownership is handed over to the firm.
A review of current marketing with a branstorming of brand imagry
A comprehensive consultation to understand the firm's business goals, branding needs, and timeline
Meet with the firm to present multiple branding options.
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COMING SOON!
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Knowledge Check
The ICA Silos
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Knowledge Check
The ICA Silos
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Knowledge Check
The ICA Silos
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Knowledge Check
The ICA Silos
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Knowledge Check
ICA Silos
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Tools
The Tools
Tools and platforms to support our roles
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Tools
Outlook
Email and Calendar. Outlook is the hub of our communication, both internally and externally. Watch this video to learn the basics of how we navigate and use this tool.
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Tools
To Do:
Share your calendar with the team.
Accept all shared calendars.
Create a calendar invite titled "Debrief Meeting" for today at 3pm and invite Lindsay Rider. Use this zoom link for the location: https://us06web.zoom.us/j/7252308811
Create your email signature.
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Tools
Teams
Internal Chat. While we do not use the calls and channels feature of Teams, we do use chat quite frequently. Watch this video to learn best practices within Teams and how to navigate the platform.
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Tools
To Do:
If not already done, download the Teams app onto your computer.
Download the Teams app on your phone and login (this is optional).
Send a chat to Lindsay Rider with 2 things you want to be sure to debrief on today at 3pm MT.
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Tools
Sharepoint
Shared File Storage. Sharepoint is our central hub for all of our client and internal files. Watch this video to learn how to navigate it and everything it has to offer.
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Tools
To Do:
Bookmark our Sharepoint in your browser (be sure to use Google Chrome as your main browser)
Sync the Sharepoint files with your computer.
Navigate to: (Silos --> Curated --> Consultant WIP) and add a file with your name.
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Reflection
Reflection
We hope you enjoyed your first day! We would like to hear your thoughts...
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Reflection
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Reflection
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Reflection
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Feedback
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Welcome to the ICA Family!
Don't forget your 3pm MT meeting with Ashley. It is on your calendar.
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CREATIVE DESIGN CONSULTANT
JENNIFER STEVENS
Jennifer Stevens is a seasoned brand and web designer who blends visual storytelling across print and digital to build identities and websites that fit each company’s style while staying on-trend. Known for refreshing and elevating established brands, she brings strategic rigor and creative intuition to every project; off the clock, she’s roller skating or diving into her next art piece.
DIRECTOR OF CREATIVE SERVICES
DEANDRA MIKLOS
Deandra Miklos is a marketing leader with 10+ years in financial services and startups; as an early hire at LPL’s Strategic Wealth Services, she helped scale from zero to 40+ firms managing $100B+ and has guided 60+ firms through brand creation, transitions, and digital transformations with scalable, cost-saving programs and campaigns. Outside work, she enjoys hiking with her dog Luna, cooking with her husband Aj, and crafting elaborate Christmas décor themes.
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CHIEF GROWTH & STRATEGY OFFICER
ADAM OSTERMILLER
Adam Ostermiller is a business development and strategy leader with ~20 years in custody sales, advisor recruiting, and growth, who led $16B+ in asset transitions at LPL and Schwab. He drives expansion through partnerships and advisor acquisition, holds an MBA and Series 7/63, serves on the ACE Scholarships board, and is a dad of three who loves snowboarding in Colorado.
COMPLIANCE ASSOCIATE
Amanda Walker
Amanda is a dedicated compliance professional with a strong background in regulatory oversight, risk management, and operational compliance support. She partners closely with teams to streamline processes, maintain documentation standards, and ensure alignment with industry regulations. Outside of work, Amanda enjoys activities that reflect her organized, detail-oriented nature and commitment to continuous improvement.
COMPLIANCE ASSOCIATE
IZZY DABOUB
Izzy Daboub is a passionate professional with a background in event planning, digital media, and strategic communication. Her passions outside of work include practicing yoga and Pilates, which reflect her focus on balance and well-being.
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The Business of Cybercrime
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CREATIVE DESIGN CONSULTANT
ANNISTON CRADDOCK
Anniston is a creative marketing and design leader with deep expertise in brand strategy, digital content, and visual storytelling across industries. She aligns creative direction with business goals to deliver design-driven campaigns that elevate brands—and off the clock, she makes music to unwind and stay inspired.
Cyber Security Service Offerings
Multiple levels of cybersecurity support allow the firm to choose the option that fits them best. The collaboration betweenthe cyber team and the compliance team allows the firm to ensure consistencies between programs and adequate policies and procedures are in place.
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CREATIVE DESIGN ASSOCIATE
IZZY DABOUB
Izzy Daboub is a passionate professional with a background in event planning, digital media, and strategic communication. Her passions outside of work include practicing yoga and Pilates, which reflect her focus on balance and well-being.
Please Note:
At the beginning of each section, you will see a button with a bell next to the title which will tell you approximately how much time that section should take to complete. Please note, much of this training is self paced and you are encouraged to work through each item at a speed that is best for your learning style.
CHIEF GROWTH & STRATEGY OFFICER
ADAM OSTERMILLER
Adam Ostermiller is a business development and strategy leader with ~20 years in custody sales, advisor recruiting, and growth, who led $16B+ in asset transitions at LPL and Schwab. He drives expansion through partnerships and advisor acquisition, holds an MBA and Series 7/63, serves on the ACE Scholarships board, and is a dad of three who loves snowboarding in Colorado.
MULTIMEDIA CONTENT CONSULTANT
LUKE OSTERMILLER
Luke is a Denver-based filmmaker, photographer, and founder of Loste Films, partnering with artists and brands to create visually striking, emotionally resonant work—from feature films and shorts to music videos and branded stories. Driven by the human experience, he brings a thoughtful, cinematic approach that leaves a lasting impression—and he’s almost always filming, chasing the next story.
CHIEF EXECUTIVE OFFICER & FOUNDER
STACIE CRADDOCK
Stacie Craddock is a seasoned compliance professional who has led investment advisory firms through regulatory challenges, operational growth, and strategic transitions, specializing in practical frameworks that align SEC regulations with business objectives across executive and consulting roles. Based in Boulder, she’s a devoted Friday night football fan, photography enthusiast, and pastry design hobbyist who finds joy in family, travel, and creative pursuits.
LEAD COMPLIANCE CONSULTANT
LINDSAY RIDER
Lindsay Rider is a Lead Consultant, holding the Series 65 and CSCP-IA designation. She enjoys coaching CCOs to build values-driven compliance cultures and streamline operations through risk assessments, regulatory filings, and tailored, tech-enabled programs. Outside of work, she’s often renovating her home to make each space both beautiful and highly functional.
chief executive officer & founder
STACIE CRADDOCK
Stacie Craddock is a seasoned compliance professional who has led investment advisory firms through regulatory challenges, operational growth, and strategic transitions, specializing in practical frameworks that align SEC regulations with business objectives across executive and consulting roles. Based in Boulder, she’s a devoted Friday night football fan, photography enthusiast, and pastry design hobbyist who finds joy in family, travel, and creative pursuits.
COMPLIANCE ASSOCIATE
TAMMI ELLIS
Tammi is a dedicated compliance professional with a Series 65 license and a background as a CCO delegate. She supports the lead consultants and oversees key operational functions, including human resources and payroll. Outside of work, Tammi enjoys gardening, which reflects her patience, attention to detail, and commitment to growth.
Compliance Levels of Service
To ensure a Firm remains complaint through the initigal registration period, ongoing compliance services are required. We offer 3 tiers to meet the firm wherever they are at.
Top 10 Risks
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Please Note:
At the beginning of each section, you will see a button with a bell next to the title which will tell you approximately how much time that section should take to complete. Please note, much of this training is self paced and you are encouraged to work through each item at a speed that is best for your learning style.
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SENIOR LEAD COMPLIANCE CONSULTANT
CATHERINE TEICHERT
Catherine Teichert is a seasoned finance professional with 20+ years’ experience, an MBA, and the CSCP-IA designation; as a Senior Lead Consultant at ICA, she leverages hands-on CCO experience to spot compliance risks, implement proactive regulatory strategies, and expertly interpret SEC rules. Outside of work, she channels her energy and competitive spirit into tennis and pickleball.
CHIEF OPERATING OFFICER
ASHLEY CRADDOCK
Ashley Craddock is a dynamic sales and solutions leader with 10+ years in commercial real estate technology, client management, and strategic growth; as COO, she tailors innovative strategies and operational solutions that boost efficiency and elevate the client experience. A passionate traveler, she has visited 13 countries and is always planning her next getaway.
HUMAN RESOURCES OFFICER
TAMMI ELLIS
Tammi is a dedicated compliance professional with a Series 65 license and a background as a CCO delegate. She supports the lead consultants and oversees key operational functions, including human resources and payroll. Outside of work, Tammi enjoys gardening, which reflects her patience, attention to detail, and commitment to growth.
The Vision Behind ICA
Founded and led by Chief Executive Officer Stacie Craddock, ICA was designed to feel like an extension of each client’s team—selective in the relationships we take on so we can fully invest in every firm’s success. That ethos shows up in the way we pair senior-level expertise with hands-on help, from new RIA launches through the day-to-day rhythm of filings, reviews, and exams.
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Creative Service Offerings
Delivering branding, rebranding, and a la cart marketing materials designed to help elevate a RIA's brand. With compliant content, campaigns, and creative assets that are pre-reviewed and delivered with documentation, an RIA's marketing platform seamlessly integrates with their compliance program.
DIRECTOR OF CYBERSECURITY SERVICES
KRISTYN KOLLER
Kristyn Koller is a cybersecurity leader focused on protecting RIAs, blending business strategy with technical execution since 2008. A Colorado State University alum, she holds Microsoft, Cisco, and VMware certifications, is fluent in the NIST framework, and previously led a Top 500 MSP delivering proactive risk management and IT solutions. Outside of work, she’s a passionate runner who loves 5Ks and long-distance races.
MERCHANDISING & CREATIVE DESIGN ASSOCIATE
SALLY DAVEY
Sally is a Merchandise & Creative Associate who blends creativity, craftsmanship, and business savvy -drawing on 10+ years in sales, account management, and brand development to turn ideas into high-impact products. Before joining the team, she founded Threaded By Sal, an embroidery and print studio delivering everything from one-off pieces to full collections; off the clock, she’s often stitching her own designs into hats, tees, and apparel.
Business Security Risks
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