Copy - AI + Change Management

AI + Change Management

Practical Applications, Cautious Optimism, and What Comes Next

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Ask AI How to Use AI

The RECIPE for a great prompt has five main components

Who

am I?

What

is the output I am looking for?

How

do I want it done? What are the boundaries it needs to follow?

Who

is my audience?

What

is the context?

AI + Human Partnership in Change Management

Part 1 of 2

What AI Does

What You Do

Value

• Quickly scans large volumes of qualitative comments from listening sessions, surveys, or open-ended feedback.
• Groups related topics and surfaces common themes (e.g., communication timing, training, leadership visibility).
• Detects sentiment and tone trends across roles or locations.

• Validate and interpret the themes in context (what’s really behind them).
• Add nuance that AI misses (organizational history, culture, politics).
• Decide which insights matter most for action planning.
• Translate insights into messaging, strategy, and leadership talking points.

• Reduces weeks of manual coding to hours.• Enables faster insight-to-action cycles and more responsive communication strategies.

Thematic Analysis from Interviews

Stakeholder Mapping

• Analyzes org charts, RACI matrices, or communication lists to cluster stakeholders by influence, impact, or proximity to the change.
• Suggests engagement tiers (champions, advocates, resistors).
• Highlights relationship overlaps or gaps.

• Verify accuracy of roles and influence (AI doesn’t know who actually has “informal power”).
• Layer in qualitative insights — who trusts whom, who’s skeptical.
• Build the real engagement plan and coach sponsors on how to use it.

• Builds a more complete and accurate picture of the stakeholder landscape.• Strengthens targeting and prioritization for engagement.

AI + Human Partnership in Change Management

Part 2 of 2

What AI Does

What You Do

Value

• Compares “current vs. future state” process documentation to detect where role, system, or workflow changes occur.
• Highlights potential high-impact areas automatically.
• Suggests categories for impact (people, process, policy, tools).

• Validate the magnitude, timing, and sensitivity of each impact.
• Prioritize based on real-world risk and readiness.
• Shape targeted communication, training, and mitigation strategies.

• Focuses human attention where change is most disruptive.
• Improves mitigation plans and readiness preparation with data-backed impact heatmaps.

Change Impact Analysis

Message Drafting

• Generates draft emails, FAQs, leader talking points, or newsletter blurbs in seconds.
• Adjusts tone and reading level for different audiences.
• Summarizes technical content in plain language.
• Tailor for each audience.

• Refine for empathy, authenticity, and organizational voice.
• Confirm factual accuracy and alignment with timing.
• Integrate leader personality and storytelling.

• Speeds up communication cycles.
• Frees up communicators to refine for empathy and storytelling rather than starting from scratch.

AI won't replace humans, but humans using AI will replace humans who don't

Ginni Rometty (CEO of IBM), Karim Lakhani (Researcher), and Lucas Rizzotto (Content Creator)

Check out these white papers!

Thank you!

michelle.kissler@levatahumanperformance.com levatahumanperformance.com