Platform Overviews

Platform Overview

Sections like this will help you get organized

Why This Matters

Understand the customer experience

Utilize the Biz App effectively

Navigate the Admin platform

Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.

Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.

Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.

Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.

Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.

Use this side of the card to provide more information about a topic. Focus on one concept. Make learning and communication more efficient.

Differentiate between Admin and Madmin

Understanding the Mariana Tek ecosystem—from Admin and Madmin to the Biz App and customer experience—sets the foundation for success. Whether you’re supporting clients, onboarding new studios, or troubleshooting, knowing how these platforms connect helps you navigate confidently and provide informed, white-glove support. By mastering each part, you’ll not only understand what each tool does, but why it matters for both studio operations and the client experience.

Click the cards to review What you'll learn in this lesson.

Title

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Admin vs Madmin

There are not one but TWO main configuration platforms for Mariana Tek. Admin is our client-facing platform, and Madmin, is our back-end site that our clients never see. Think of Madmin as "behind the curtains" where our team can make configurations on behalf of the client.

Admin Overview

Admin is a powerful boutique fitness software with capabilities like scheduling, employee management, point-of-sale, and more! Watch this overview of the front-end system of Mariana Tek.

Biz App

The Biz App is the pocket-sized version of Admin! Clients can download the Biz App (one app for all clients), input their studio's brand name, and login credentials to start utilizing the app. The Biz App is particularly useful for instructors who want to check their classes for the day and check customers in on their phones.

Customer Experience

This video overview covers the reservation experience (in Web Integrations and the customer-facing app) of a customer at a Mariana Tek studio. Be sure to enroll yourself in the Customer Experience course in the Catalogue for an in-depth look.

Knowledge Resources

Click each button to access the additional knowledge.

Guru (Internal)

White Glove Tasks

Can studios change the language in Admin?

Is the biz app included in Mariana Tek's core software package?

Consumer App Terms

Deeper Learning

Click each card for pro tips and deep dives on our product suite.

Gamification Data

Biz App User Permissions

Android Biz App Workaround

Quiz

Quiz

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Lesson Summary

In this lesson, you explored how the different parts of the Mariana Tek ecosystem work together to power studio operations and customer experiences.

Can't get enough? Select the image above to access the public-facing Knowledge Base and bookmark it!

• Admin is where studios manage their day-to-day business—schedules, employees, reports, and more.
• Madmin is the behind-the-scenes platform reserved for Mariana Tek employees, where advanced configurations and sensitive settings are handled with care.
• The Biz App brings mobility to the studio, giving staff access to schedules, rosters, and sales insights right from their devices.
• The customer experience ties it all together—showing how customers interact with the studio through the website and app for booking, buying, and managing their accounts.