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Design Thinking: Can You Solve It?

K. Maxey

Created on October 27, 2025

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Transcript

Design Thinking: Can You Solve It?

Can you design a better school cafeteria?

Every choice you make reveals a new path to innovation.

start

Welcome, designer! You’ve been chosen to redesign your school cafeteria using the design thinking process. You’ll make key choices that affect how people experience lunch — from empathy to testing.

Focus on student experience and empathy.

Focus on efficiency and systems.

You observe long lines and wasted time between classes. You realize flow and structure are the biggest issues.

Create a grab-and-go station for quick meals.

Redesign cafeteria layout for smoother lines.

You interview students about what frustrates them most during lunch.They say the food is bland and doesn’t represent everyone’s tastes.

Host a student tasting event to gather feedback.

Redesign the menu with diverse, healthy options.

The Efficient Engineer

You optimized time, structure, and flow. The cafeteria runs like clockwork, and everyone gets fed faster. But you realized true innovation also requires understanding emotion, not just systems.

The Empathetic Innovator

You designed with empathy and creativity. Students feel heard, represented, and excited to eat together. You learned that understanding people’s needs leads to lasting solutions — even if the process takes longer.