Understand the project
Recognize what information the client is looking to gain, and from whom
Confirm if the expert has any potential conflicts with the client/end client or the target
Use your understanding to evaluate expert pools
Assess what insight the client is looking to receive, and the topics they're interested in
Use your understanding to evaluate discussion topics
When in doubt - pause and confirm
Assessing Discussion Topics
Be proactive in evaluating how the expert's position connects to the larger discussion to ensure the client is not asking for 1) confidential information or 2) current company information
Identifying Information
Prior to outreach, define the project type, record the relevant information, and identify any knowledge gaps that can impact the accuracy or safety of delivery
Assessing Expert Pools
Compare company offerings and industry positioning between the target, client, expert, and any other player to determine if there are any concerning conflicts Tip: If you're not sure - utilize DeliveryGPT for additional assistance in clearing potential conflicts
Conflict - O2
Anna Hentunen
Created on October 26, 2025
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Transcript
Understand the project
Recognize what information the client is looking to gain, and from whom
Confirm if the expert has any potential conflicts with the client/end client or the target
Use your understanding to evaluate expert pools
Assess what insight the client is looking to receive, and the topics they're interested in
Use your understanding to evaluate discussion topics
When in doubt - pause and confirm
Assessing Discussion Topics
Be proactive in evaluating how the expert's position connects to the larger discussion to ensure the client is not asking for 1) confidential information or 2) current company information
Identifying Information
Prior to outreach, define the project type, record the relevant information, and identify any knowledge gaps that can impact the accuracy or safety of delivery
Assessing Expert Pools
Compare company offerings and industry positioning between the target, client, expert, and any other player to determine if there are any concerning conflicts Tip: If you're not sure - utilize DeliveryGPT for additional assistance in clearing potential conflicts