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Scenario_Responses_Slide_Deck.pptx

Amber Brown

Created on October 26, 2025

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Transcript

Communication WorkshopGame

Scenario 1

Scenario: A teacher says, "Why are you just sitting there? You haven't started!“ Response: "I'm feeling stuck and I'm not sure where to begin. I need help with the first question."

Answer

'I Feel/Need' Statement

    Scenario 2

    Scenario: A teacher says, "Stop drawing, it's time to start the math lesson." Response: "No problem, can I just finish this one line?"

    Answer

    Delay Tactic

    Scenario 3

    Scenario: A parent says, "You need to start being more responsible." Response: "I hear you. Can you give me a specific example of what 'more responsible' would look like?"

    Answer

    Clarifying Question

    Scenario 4

    Scenario: A parent says, "It's time to take out the trash."

      Response: "No! I did it last time. Make my sister do it."

      Answer

      Defiance

      Scenario 5

      Scenario: A parent says, "Go clean your room, and I want it done right this time." Response: "I want to do it right. To make sure I do, what does 'clean' mean? Just the floor, or my desk too?"

      Answer

      Clarifying Question

      Scenario 6

      Scenario: A teacher says, "Please put your phone away." Response: "Why? I'm not even doing anything on it."

      Answer

      Defiance

      Scenario 7

      Scenario: A parent says, "Stop being so quiet and just answer me! What's wrong with you?" Response: "I'm feeling really frustrated right now and I need a minute to cool down before I talk."

      Answer

      Answer

      'I Feel/Need' Statement

        Scenario 8

        Scenario: A teacher hands back a paper with a bad grade and says, "This isn't your best work." Response: "I want to improve. Can you show me one part that I could make stronger?"

        Answer

        Clarifying Question

        Scenario 9

        Scenario: A parent says, "Pause your game and come set the table for dinner right now." Response: "Okay, can I just get to the next save point so I don't lose my progress?"

        Answer

        Delay Tactic

        Scenario 10

        Scenario: A friend says, "You always mess things up when we're in a group." Response: "I feel hurt when you say that. I need you to tell me exactly what I'm doing wrong instead of just blaming me."

        Answer

        Answer

        'I Feel/Need' Statement

          Scenario 11

          Scenario: A teacher says, "I need you to move to your assigned seat." Response: "Okay, can I just ask Mike one question about the homework first?"

          Answer

          Delay Tactic

          Scenario 12

          Scenario: A teacher says, "Your group needs to start working on the project."

            Response: (Under their breath, but loud enough to be heard) "This is so stupid."

            Answer

            Defiance

            Scenario 13

            Scenario: A parent says, "You're not going to your friend's house until your room is clean." Response: "That's not fair! I hate you!" (Slams the bedroom door)

            Answer

            Defiance

            Scenario 14

            Scenario: A teacher asks, "Why don't you have your homework out?" Response: "I don't know." (Then puts head down on the desk)

            Answer

            Defiance

            Scenario 15

            Scenario: A parent yells, "Your grade in science is terrible! You're grounded!" Response: "I understand you're mad. I'm feeling really overwhelmed by that class and I need help figuring out how to study for it."

            Answer

            Answer

            'I Feel/Need' Statement

              Scenario 16

              • Scenario: A teacher says, "Everyone, get a partner for this next assignment."
              • Response: "Just to be clear, are we allowed to pick our own partners, or will you be assigning them?"

              Answer

              Clarifying Question

              Scenario 17

              Scenario: A teacher says, "Your whole group needs to start over. This is not what I asked for."

                Response: "To make sure we get it right, can you re-explain the part you think we missed?"

                Answer

                Clarifying Question

                Scenario 18

                Scenario: A parent says, "I need you to come help me with the groceries." Response: "Yep! Just let me finish this text message so they have the info."

                Answer

                Delay Tactic

                Scenario 19

                Scenario: A teacher says, "Everyone, open your books to page 52." Response: "Sure, can I just finish writing this one sentence down?"

                Answer

                Delay Tactic

                Scenario 20

                Scenario: A teacher moves your seat for talking, and you think it's unfair. Response: (After class) "I felt singled out when I got moved. I need to know what I can do to earn the trust to sit with my friends again."

                  Answer

                  'I Feel/Need' Statement