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Emergency Response

Sakura

Created on October 23, 2025

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Transcript

Ambulatory Education

Emergency Response

Start

LEVEL 1: Introduction

00:05

SBAR

Situation - what's going on.Background - patient's history. Assessment - assessment of signs and symptoms (include recent set of vital signs). Recommendation - recommendation on what patient needs.

Use for escalation of care

00:05

Medical Emergency (IMT) Team

  • This Team responds when there is a medical emergency called via *9999.
  • Comprised of House Supervisor, Security, and Respiratory Therapist.
  • Nurse prepare to give SBAR to House Supervisor.
00:05
00:15

EC CODE TEAM

  • This Team responds when there is an code called.
  • Comprised of Physician, Nurses, Respiratory Therapist, Security, House Supervisor.
  • Patient's nurse prepares to give report using SBAR to ER nurse.
  • Patient's provider to give SBAR to ER provider.

LEVEL 2: Crash Cart

Crash Cart

Identify locations for different items on the code cart, and help get rid of the monsters!
1/5
00:15
Find the correct answer
2/5
00:15
Find the correct answer
2/5
00:15

In addition to the crash cart, a vital sign machine is essential to obtain the most recent and accurate patient vital signs. These values are critical to share during handoff and when reporting to the IMT/response team to support rapid assessment and decision-making.

2/5
00:15

Wheelchair: is helpful for patient transport, but not a priority during an acute event. When the Medical Emegergy (IMT) is activated, security will arrive with a wheelchair if needed. When the EC code team is activated, a stretcher will be available to transfer patient if needed. AED: is not required if a crash cart is present. Crash carts are equipped with a Zoll monitor/defibrillator, so a separate AED is unnecessary. Nothing: Additional equipment beyond the crash cart is still needed to support patient assessment and communication during the response.

3/5
00:15
Find the correct answer
4/5
00:15
Find the correct answer
5/5
00:15
Find the correct answer

LEVEL 3: Emergency

1/6
00:15
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00:15
3/6
00:15

When you call *9999

These are the questions to expect from the operator:

What is your medical emergency?

  • Code Team
  • Medical Emergency (IMT)
  • Dr.Pyro
  • Code Pink
  • De-escalation Team

Emergency Operator

  • What is your campus?
  • What is your building?
  • What is your floor?
  • What is your floor?
  • What is your room number?
  • Description of location:
  • What is your name?
  • What is your call back extension?

Medical Emergency (IMT):Is the person alert and awake?

  • Yes/No
Is the person breathing?
  • Yes/No
  • Summary:

Code Team:

  • No further questions

4/6

Scenario 1: A provider rushes past and urgently says, "Call a code for Room 10 now - he's not responsive!" The provider disappears into the room. You don't know if the patient is breathing or not - and you don't have time to check.

Yes! You call the EC Code Team because you are unsure if the patient is awake or breathing.
00:15
Since you are unsure if the patient is awake or breathing, it would be better to request for more support from the EC Code Team.
5/6

Scenario 2: A nurse quickly tells you, "The patient in Room 12 is having a seizure and it has already been 3 minutes. We don't have any medications for seizure here. Can you call *9999?"

Yes! You call the EC Code Team because patient might need diazepam to stop the prolonged seizure. The EC code teams comprised of a physician, respiratory therapist, house supervisor, and security.This team comes with an ER provider along with emergency medications.
Since patient may need medication (diazepam) to stop the prolonged seizure, it would be better to call the EC Code Team. This team comes with an ER provider along with emergency medications.
6/6

Scenario 3: The provider who is evaluating your patient in room 5, came out of the room and said "Her labs do not look good and she's more tired than usual. She's also hypothermic today. She is stable for now but I can't send her home like this. She needs to go to the ER."

Yes! Since patient is stable but not safe to go home, the House Supervisor from the Medical Emergency (IMT) Team can take patient to the ER for further evaluation.
Since patient is currently stable and not in distress, calling the Medical Emergency (IMT) Team first would be ideal. The House Supervisor can determine if more support is needed.

LEVEL 4: SBAR

Scenario

8 AM: A parent is checking in for her 5 months old child's 9 AM appointment. During check in, parent said to the front desk staff "My baby, Amy Smith, has been breathing funny and is more tired than usual. Can you let the doctor know to see my baby quickly?"
1/3
00:30
S/B: A: R:

Scenario continue

You are the MA who is pulling Amy Smith back to clinic to get vital signs. The vital signs are: HR 160 bpm, BP 82/48, RR 60, O2 saturation 90%, temperature 99.7F axillary. Patient did not cry or move much during vitals.You decided to report this to patient's nurse.
2/3
00:30
S/B: A: R:

Scenario continue

You are the nurse assessing Amy. You notice that patient is lethargic, having moderate subcostal retractions with coarse lungs sound with nasal congestions. Your clinic does not have any respiratory medications except whatever is in the crashcart. You stay with the patient and asked your co-worker to call patient's doctor and *9999 to call the EC code team. Meanwhile, you decided to suction patient.
3/3
00:30
S/B: A: R:

LEVEL 5: Final

Congratulations!

You have completed the Emergency Response game! Remember this dolphin to attest that you have completed this game!

Start over

Try again!

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress

Try again!

Are you sure you want to go back to the beginning?

You will lose all your progress

Try again!

Try again!

Try again!

Try again!

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress

Try again!

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress

Try again!

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress

Try again!

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress

Try again!

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress

Try again!

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress

Try again!

Try again!

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress

Try again!

Try again!

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress

Are you sure you want to go back to the beginning?

You will lose all your progress