Techniques for giving feedback
Provide examples and suggestions for next steps.
03
Frame feedback around improvement, not blame.
02
Use the “SBI” model – Situation, Behavior, Impact.
01
Receiving feedback effectively:
05
Integrate useful points into action plans.
Show appreciation for the feedback giver.
04
Expressions & Techniques
03
Reflect before responding.
02
Ask clarifying questions for understanding.
Listen without defensiveness or interruption.
01
Expressions & Techniques
Andrew Black
Created on October 22, 2025
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Transcript
Techniques for giving feedback
Provide examples and suggestions for next steps.
03
Frame feedback around improvement, not blame.
02
Use the “SBI” model – Situation, Behavior, Impact.
01
Receiving feedback effectively:
05
Integrate useful points into action plans.
Show appreciation for the feedback giver.
04
Expressions & Techniques
03
Reflect before responding.
02
Ask clarifying questions for understanding.
Listen without defensiveness or interruption.
01