eDUCATIONAL LEARNING PROCESS
DIRECT FEEDBACK MODEL (dfm)
TRACK
EXPLAIN
REINFORCE
INQUIRE
DESCRIBE
CHANGE
Briefly describe any issues, errors, or improvement areas affecting your workflow.
Reinforces strengths, acknowledges achievements.
Explore the other person's experience, ask for the other person’s perspective.
Clearly establish the purpose and context of the interaction from the start. Be factual and objective.
Agree on how you’ll monitor improvement and offer support.
Clearly state what you’d like to see done differently.
DFM - ELP
GBS/WW
Created on October 20, 2025
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Transcript
eDUCATIONAL LEARNING PROCESS
DIRECT FEEDBACK MODEL (dfm)
TRACK
EXPLAIN
REINFORCE
INQUIRE
DESCRIBE
CHANGE
Briefly describe any issues, errors, or improvement areas affecting your workflow.
Reinforces strengths, acknowledges achievements.
Explore the other person's experience, ask for the other person’s perspective.
Clearly establish the purpose and context of the interaction from the start. Be factual and objective.
Agree on how you’ll monitor improvement and offer support.
Clearly state what you’d like to see done differently.