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Professional Diploma in Digital Learning Design

Sergio Wong-Campoy

Created on October 20, 2025

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Professional Diploma in Digital Learning Design

By Sergio Wong-Campoy

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Introduction

  • Nexora Corporation (Fictional) is a global technology leader committed to the safety and well-being of its people. With over fifty thousand employees, fifteen hundred security officers, two hundred fifty evacuation team members, and more than seven hundred fifty thousand annual visitors, Nexora’s operations span diverse sites and regions.
  • To ensure consistent and effective emergency preparedness across all locations, Nexora is launching a new, standardized fire evacuation training program. This initiative specifically addresses existing differences in evacuation procedures and visitor understanding, establishing a unified approach to safety for everyone on site.

Disclaimer

  • It is important to note that this course is designed exclusively for Security Personnel, Fire Wardens, and Visitors. Employee training will be delivered through a separate program later in the year.

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Part 1

LX Design

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The WHO of Learning

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Understanding Our Learners

There are several distinct groups within Nexora’s facilities who require training that is tailored to their responsibilities, level of interaction with emergency procedures, and varying degrees of familiarity with digital learning platforms. Each group’s training is designed to ensure they can confidently and effectively respond to emergencies in a manner appropriate to their position and experience. After defining the target audience, I created detailed learner personas through interviews with six team members across global locations. These personas help me design courses that align with learning styles, address skill gaps, and communicate effectively.

Click on each photo to view each persona and let them introduce themselves!

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Considerations

Effective training for these profiles requires a thoughtful blend of accessibility, engagement, personalization, and technical optimization. By considering each learner’s motivation, constraints, and preferences, and by leveraging recorded, modular content with robust accessibility and feedback features, I am able to create inclusive and impactful learning experiences for all.

Click on each photo to view considerations

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The Why of Learning

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Summary

Global fire warden and security officer, and visitor training faces three main learning gaps:

1. Inconsistent Procedures:

Teams often follow fire safety protocols from other regions, leading to non-compliance with local laws. Training and documentation are not localized, causing confusion about evacuation routes, roles, and emergency actions.

2. Unclear Roles:

Responsibilities between security, and fire wardens are not clearly defined. This results in missed tasks, uncertainty about who leads during emergencies, and inconsistent training for temporary staff.

2. Communication Barriers:

Language differences, incompatible communication tools, and lack of scenario-based drills hinder effective emergency response. Visitors and non-native speakers are especially at risk due to unclear or unavailable instructions.

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The What of Learning

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Learning Outcomes Aligned with Bloom’s Taxonomy

In collaboration with subject matter experts, we developed SMART, learning-focused outcomes for each of the three key groups. These outcomes are specifically tailored to reflect the unique roles and responsibilities of each audience, and will be further customized to address the specific requirements and regulations of each region.

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Fire Wardens

Visitors

Security Officers

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Blended Learning Solution

After documenting my considerations and meeting with stakeholders, I identified that: a blended learning program must be developed for both Fire Wardens and Security Officers, tailored to their specific roles and operational contexts, and adapted for regional nuances. The design aligns with digital learning fundamentals, emphasizing learner analysis, engagement, and accessibility.

Asynchronous Microlearning Modules

Internal Communications Hub

Scenario-Based Simulations

Visitor Training (2-3 min)

The program integrates asynchronous, microlearning modules and scenario based simulations, designed for short, focused learning windows, and Social Learning as an introduction to an internal Forum for live discussions /Polls. Each element supports self-paced, inclusive participation,ensuring accessibility for all learners, and closed captions on all relevant products for those withhearing impairments.

I am a great subtitle, ideal for providing more context on the topic you are going to address. Your content is good, but it only engages if it's interactive. Capture your audience's attention with an interactive photo or illustration.

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I developed a five-day structured learning roadmap for the Fire Warden Program, transforming a 20–25-minute module into a multi-day blended eLearning journey. This course focuses on leadership, evacuation coordination, and accountability during emergencies. A separate version will be created for Security Officers, tailored to their roles in site-wide coordination and collaboration with first responders. Additionally, a visitor component will include a lobby infographic and a short building evacuation video explaining what to do in an emergency.

DAY (1)-Focuses on orientation and familiarization with the Comms Page.

DAY (2)-Builds foundational knowledge on emergency protocols.

DAY (3) -Deepens understanding of the Fire Warden’s /Security's role.

DAY (4)-Applies that learning through action-based simulations.

DAY (5)-Concludes with assessment, reflection on Comms page, certificate upon successful quiz completion.

This approach transforms a single eLearning module into a structured learning journey that reinforces knowledge, builds confidence, and ensures real-world readiness.

Click each number to enlarge and view details.

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The What If of Learning

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Using this checklist I determine:

  • The budget
  • Timeline
  • Team
  • Technology used

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The How of Learning

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Prototype Phase: Demonstration of Learning Flow (Day 2 – Remember Module)

To showcase how the full Fire Warden course will function, I will develop a prototype based on Day 2 of the five-day learning plan: the “Remember” module on Articulate 360. This section focuses on helping learners recall emergency protocols and evacuation routes, making it ideal for demonstrating the course structure, interactivity, and learner flow. The prototype will replicate the core learning sequence outlined in the wireframe template:

  • Hook / Activation: A short animation or scenario introducing the importance of recognizing alarms and evacuation signals.
  • Content: A visual walkthrough of evacuation routes, emergency terms, and assembly procedures using interactive graphics and voice-over narration.
  • Practice: A quick drag-and-drop quiz where learners match safety symbols to their meanings.
  • Summary / Reflection: A brief recap highlighting key takeaways, followed by a reflection post encouraging learners to consider their preparedness.

Click the image for a complete breakdown of the module.

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Part 2

Instructional Design Pathway

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Instructional Design& Development

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Storyboard and Screenplan Development

Module ScreenPlan
Video Storyboard

At this stage, I have created the introductory storyboard and finalized the screenplan that outlines the flow and visual structure of the module. These plans define how learners will experience the content—from the opening sequence to the interactive and reflective components. Click the images below to explore each plan in detail.

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Genially Prototype

After the prototype is developed, it’s reviewed to confirm the learning experience meets Nexora’s standards. Feedback from stakeholders and SMEs helps refine the content, interactivity, and accessibility — ensuring the course is ready for full development and deployment.

Rise 360
Genially

The following was created on Genially, but normally would be created on Articulate 360.

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This microlearning module guides learners through the essential steps of safe evacuation during an emergency. Beginning with an engaging introductory video, participants will learn to recognize alarm signals, identify exit routes, and understand the importance of calm, coordinated responses. Through short, interactive activities and quick assessments, learners apply what they’ve seen and heard,reinforcing their ability to act confidently and safely in real situations. The module concludes with a reflection to deepen understanding and encourage discussion on the importance of preparedness.

If you have any questions, please reach out to JraboniDeetz@Nexora.tech

Click "Start Course" to begin.

Start Course

Learning OBJECTIVES

At the end of this course, you will be able to:

  • Recognize the alarm and signals.
  • React calmly and use safe routes.
  • Respond by following Fire Wardens to the assembly point.

To continue, click on the bar below.

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Click to Play Video

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You’ve just seen how staying calm and acting quickly can make a big difference in an evacuation. Now it’s time to put your knowledge to the test! In the next activity, you’ll complete a short knowledge check to see what you’ve learned.

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Well done! You’ve completed the evacuation knowledge check.

Remember: Recognize. React. Respond. Your awareness keeps everyone safe.

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Whats next?

You’ve now seen what happens when the alarm sounds — and how calm, confident action can make all the difference. Take a moment to reflect on how this relates to your own workplace and daily routines.

Think about the evacuation process at your location. How confident do you feel recognizing your site’s alarm and exit signals? What would you do differently after watching the video? How can you support others in staying calm and safe during an evacuation?

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Part 3

Reflective Report

Click my pic to see my Reflective Report!

Determine effectiveness of evacuation procedures and coordinate with first responders.

Evaluate

Assess evolving emergency conditions across multiple zones.

Analyze

Coordinate site-wide emergency responses and manage communication systems.

Apply

Recall emergency protocols, evacuation routes, and assembly point locations.

Remember

Explain the fire warden's role and responsibilities during an emergency.

Understand

Assess zone conditions and identify potential hazards during evacuation

Execute evacuation procedures and assist occupants to safety.

Analyze

Apply

Ensure zone accountability and coordinate effective emergency response

Make informed decisions about alternative routes and communicate with security safety.

Create

Evaluate

Navigate to exits safely and evacuate without assistance.

Apply

Identify emergency exit signs and alarm signals.

Remember

Follow instructions from fire wardens and security personnel.

Understand

Introduction Video (Activation / Hook)

A short animated video introduces evacuation awareness and highlights the importance of recognizing alarms and exit routes.

Microlearning Content (Knowledge Focus)

Interactive walkthrough of alarm signals, assembly points, and evacuation routes using clickable graphics and narration.

Practice Activity (Apply & Recall)

Interactive quiz where learners match safety symbols to meanings with instant feedback after each response.

Knowledge Check (Assessment)

A short five-question quiz evaluating knowledge of alarms, evacuation zones, and assembly procedures.

Reflection Points (Understand & Reinforce)

Learners consider: “Why is it important to know these routes before an emergency?” Responses are shared on the Comms Page for peer engagement.

What IF-Project Budget (External Estimate)

For the Budget,this infographic (see image) shows a simple breakdown of what it would cost to build the Fire Warden and Security Officer Training Program if Nexora didn’t use its own internal tools and had to outsource everything. It lists the main tools and services, such as Articulate 360 ($1,399), Powtoon ($1,188), and Adobe Premiere Pro ($240), along with the bigger project pieces — Instructional Design and Storyboarding ($6,000), SME Consultation ($2,500), Multimedia Production ($4,200), and LMS Setup and Reporting ($5,000). At the bottom, it shows the total cost — around $27,000 to $30,000 USD — giving a clear idea of how much it would take to create this training program externally, and how much Nexora saves by doing it all in-house by me.

Development Timeline

Here, we’re looking at the six-week development timeline leading up to Nexora’s global program launch in Q2 2026. The first two weeks focus on finalizing the prototype and confirming alignment with key stakeholders, who’ve been involved since project inception. Weeks 3 and 4 are dedicated to pilot testing and feedback collection across select regions. Week 5 is where we refine content based on pilot results, and week 6 centers on final testing and go-live preparation. After launch, the program continues through iterative improvements informed by learner feedback and data analytics.”

Project Roles and Responsibilities

This diagram outlines the core project roles and responsibilities for the Nexora training rollout. It starts with the two core designers, including the project lead, who develop all training content, oversee the Cornerstone LMS platform, and create the internal Comms Page. The Regional Safety Coordinators support engagement by facilitating discussions and maintaining communication across regional Comms Pages. Subject Matter Experts (SMEs) ensure content accuracy throughout development and conclude their involvement after the final rollout. Finally, the Security Coordinators provide ongoing guidance and milestone support for Security Personnel during implementation.

Technology Requirements

To keep things secure and consistent, all Nexora training will be done on company laptops and PCs. This makes sure everyone is using the same safe setup, avoids tech issues, and keeps everything inside Nexora’s system. It also lets the training connect smoothly with tools like the Cornerstone platform and the Comms Page, so learners can easily watch modules, join discussions, and track their progress ,all in one place.Security Personnel during implementation.