Bounce Management Journey

Create Your Soft Bounce Management Journey

Great work! You configured the start tile to enter your list into the journey once a day. Select Update to save the changes and continue.

Select the entry source.

Select the list to schedule to enter the journey.

Select the Start Tile to edit it.

Ensure this journey is scheduled to run once a day.

Create Your Soft Bounce Management Journey

Select the tile that will allow you to unsubscribe a user from a channel from the tile menu on the right.

Great work! You added a Subscription Preferences tile to unsubscribe users from the email marketing channel when they enter this journey. That's all you have to do! Click Update to finish the activity.

Select the subscription preferences tile to edit it.

Select the correct action.

Add a channel to unsubscribe users from.

Create Your Soft Bounce Management Journey

Great work! You created a journey that will enter users from your "Consistent Soft Bouncers" list on a daily basis, then will unsubscribe all those users from the Email Marketing Channel.

Restart Activity

Not yet!

You will need to add your channels here, but let's pick the action first.

Not quite!

You don't need an integration to unsubscribe a user from a channel. Remember: channel subscriptions are a user update.

Not quite!

This is not the correct entry source. Look for the entry source that will allow you to enter all users on a list into this journey on a regular basis.

Not quite!

This is not the correct entry source. Look for the entry source that will allow you to enter all users on a list into this journey on a regular basis.

Not quite!

Select the option that will ensure this list is scheduled to enter the journey every day.

Not yet!

You will need to add the list here, but let's set the schedule first to make sure this list runs every day.

Not quite!

We don't want to subscribe users who have been consistently bouncing to anything new. Try again!

Not quite!

This will allow you to update fields on their user profile, but not unsubscribe a user from a channel. Try again!

Not quite!

This tile will help you remove or add users to Iterable lists, but not unsubscribe them to a channel. Try again!

Not quite!

This tile won't help unsubscribe a user from a channel. Remember: channel subscriptions are a user update.