Want to create interactive content? It’s easy in Genially!

Get started free

FAQs for Agencies - Duplicate

UCPM

Created on October 15, 2025

Start designing with a free template

Discover more than 1500 professional designs like these:

Squares Diagram

Customer Journey Map

HR Organizational Chart

SWOT PRO

Branching diagram

Fishbone Diagram

Puzzle Diagram

Transcript

FAQs

What happens to my progress if my computer shuts down or my connection is lost?

How do I reset my password?

What email notifications will I receive?

How can I change the portal language to my preference?

Can I view my learning center calendar in my preferred calendar app?

How can I suggest new courses, categories, or updates to the learning center?

What should I do if I encounter technical issues with the learning center?

How do I know the order in which to take the courses?

What should I do if I cannot find what I need in the learning center?

How do I know the order in which to take the courses?

Learners can start anywhere, jump between modules, or explore topics that interest them most. Each module stands on its own, so there’s no need to complete them in order.

What should I do if I cannot find what I need in the learning center?

Contact your learning center representative, who can assist you in locating the necessary resources.

What should I do if I encounter technical issues with the learning center?

Get in touch with your learning center representative for support in troubleshooting or resolving any issues.

How can I suggest new courses, categories, or updates to the learning center?

Great! Reach out to your learning center representative to discuss and collaborate on training needs or ideas.

Can I view my learning center calendar in my preferred calendar app?

Yes, you can find more details by clicking the link below.

How can I change the portal language to my preference?

Navigate to your dashboard, hover over your name to reveal the drop-down options, and select 'My profile'. Here, you can easily change your preferred language and timezone.

What email notifications will I receive?

You can expect to receive emails regarding actions taken by your instructor that require your attention. For instance, you will be notified when you are enrolled in a new course, when your instructor wants to remind you about an upcoming webinar, or when feedback on your submitted assignments is ready. The emails will come from noreply@talentlms.com. If they land in your Spam folder, please mark this email address as 'safe' in your email provider.

What happens to my progress if my computer shuts down or my connection is lost?

You can abandon and resume a course at any time. Simply return to the course, click 'Resume' and continue from the last unit you accessed.

How do I reset my password?

To reset your password, use your username or email as an identifier. Click below for a step-by-step guide.