Customer Bulletin Bord (CBB)
Every week, we release a Customer Bulletin Board (CBB). It is a snapshot of all important updates for each department and line of business (LOB). Not only is clicking 'I read it' on the CBB a KPI, it's an easy way to make sure you don't miss any important company-wide updates or CLX pet-specific updates, so be sure to get in the habit of reading it weekly! You will see the week's CBB on this Guru home page, but you will also get an email and reminders from your squad when it is released.
Guru Search
Important!
The search bar is by far where you will spend the most time in Guru. The best way to use Guru is to search with specific keywords related to the information you need. Type in just the main topic or a few important words instead of full sentences for example, search "preventatuve care" instead of typing a full question.This will pull up cards titles that match that word and you can pick the card you think might have what you are looking for, This will help you find the most relevant cards quickly and easily.
Creating a staging policy
Lemonade
Created on October 14, 2025
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Transcript
Customer Bulletin Bord (CBB)
Every week, we release a Customer Bulletin Board (CBB). It is a snapshot of all important updates for each department and line of business (LOB). Not only is clicking 'I read it' on the CBB a KPI, it's an easy way to make sure you don't miss any important company-wide updates or CLX pet-specific updates, so be sure to get in the habit of reading it weekly! You will see the week's CBB on this Guru home page, but you will also get an email and reminders from your squad when it is released.
Guru Search
Important!
The search bar is by far where you will spend the most time in Guru. The best way to use Guru is to search with specific keywords related to the information you need. Type in just the main topic or a few important words instead of full sentences for example, search "preventatuve care" instead of typing a full question.This will pull up cards titles that match that word and you can pick the card you think might have what you are looking for, This will help you find the most relevant cards quickly and easily.