IT Support - iDM4
iDM4 is our IT Helpdesk/cybersecurity service provider If you are dealing with techincal/system issues that the MSR team cannot assist you with, you can contact iDM4 for assistance.
LEARN MORE
CONTACT: • Email: support@i4DM.com • Phone (Mon–Fri, 9am–5pm EDT): 410.995.8444 • After-hours urgent needs that cannot wait: 410.995.8444 (an on-call technician will assist you)
TOOLS AND RESOURCES
Watch Out
When in contact with IT, if asked to share a screen, before doing so, close any window or document that includes PII or PHI, including any patient information. If asked to take a screenshot, Ensure that no patient information, PHI or PII is in the sceenshot.
Guidance
Please contact your supervisor or email cyber@bmr-inc.com with questions.
IT Support - iDM4
Nick
Created on October 13, 2025
Start designing with a free template
Discover more than 1500 professional designs like these:
View
Randomizer
View
Timer
View
Find the pair
View
Hangman Game
View
Dice
View
Scratch and Win Game
View
Create a Word Search
Explore all templates
Transcript
IT Support - iDM4
iDM4 is our IT Helpdesk/cybersecurity service provider If you are dealing with techincal/system issues that the MSR team cannot assist you with, you can contact iDM4 for assistance.
LEARN MORE
CONTACT: • Email: support@i4DM.com • Phone (Mon–Fri, 9am–5pm EDT): 410.995.8444 • After-hours urgent needs that cannot wait: 410.995.8444 (an on-call technician will assist you)
TOOLS AND RESOURCES
Watch Out
When in contact with IT, if asked to share a screen, before doing so, close any window or document that includes PII or PHI, including any patient information. If asked to take a screenshot, Ensure that no patient information, PHI or PII is in the sceenshot.
Guidance
Please contact your supervisor or email cyber@bmr-inc.com with questions.