MODULE 2
Cybersecurity & Troubleshooting
start
3 LEARNING SESSIONS
Digital Security Fundamentals
Understanding Online Threats
Protecting Devices & Data
LEARNING SESSION 01
Digital Security Fundamentals
In today’s world, we use the internet for almost everything — emails, shopping, banking, and keeping in touch with others. That’s why it’s important to stay safe online and protect your personal information.
This module introduces the basics of digital safety — how to spot suspicious emails, protect your accounts, and stay secure on Wi-Fi. By the end of this module, you will feel more confident and secure in your online activities!
content
Overview of learning content
01 Recognizing suspicious emails
Spot the scam – email examples
Tips for Strong Passwords
02 Creating strong passwords
Digital Security Fundamentals
What is 2FA and why it matters
03 Two-factor authentication (2FA)
04 Secure Wi-Fi and VPNs
Safe vs. Unsafe Networks
05 Basic troubleshooting
Simple Fixes for Common Problems
Learning session / 01
Recognizing suspicious emails
01
Can You Spot a Fake Email?
+ info
E-MAIL 3
E-MAIL 1
E-MAIL 2
Learning session / 01
Recognizing suspicious emails
01
Can You Spot a Fake Email?
+ info
E-MAIL 5
E-MAIL 4
How to spot a Scam Email: 5 Warning Signs
Learning session / 01
Strong Passwords
02
KeyPass Password Safe
“Password fails” vs. “Password wins” Anna1950 ⚠️ WeakMyCatLovesTuna2025! ✅ Strong
Creating and Remembering them
Strong passwords protect your accounts from hackers. A good password is long, unique, and not easy to guess — but it can still be simple for you to remember.
- Use at least 12 characters: Longer passwords are stronger. Hackers need much more time to break them.
- Use a passphrase instead of a single word: For example, BlueSkyCoffeeMorning! is strong and easy to remember.
- Avoid personal information: Don’t use names, birthdays, or addresses. These are easy to find online.
- Mix letters, numbers & symbols: Combine uppercase, lowercase, numbers and special characters.
Learning session / 01
Two-factor authentication (2FA)
03
💡 Why It’s Important
- Stops hackers, even if they know your password. Without the code, they can’t log in.
- Protects your most important accounts—especially email, banking, and social media.
- Simple to use. Works through an app, text message, or email.
- Gives you peace of mind. You’re in control of who can access your data.
Two-Factor Authentication (2FA) adds a second step to confirm your identity when you log in. Even if someone knows your password, they can’t access your account without the second code. It’s one of the easiest and most effective ways to stay safe online.
2FA adds an extra layer of protection
2FA
Explanation
Learning session / 01
Secure Wi-Fi and VPNs
04
Overview
VIDEO
Every time you go online, think about where you connect.
01
02
03
04
Choose trusted Wi-Fi
Turn off auto-connect
Avoid sensitive actions
Use a VPN (Virtual Private Network)
Disable automatic connection to unknown networks. It keeps hackers away from your device.
Don’t log into your bank or shop online when using public Wi-Fi. Wait until you’re home or use a VPN.
A VPN creates a private “tunnel” for your data — it hides your location and keeps your connection safe.
Always connect only to networks that require a password. Avoid open networks like “Free_WiFi”.
Learning session / 01
Basic troubleshooting
05
When Something Goes Wrong
+ info
LEARNING SESSION 02
Understanding Online Threats
The internet is a great place for staying connected, learning, and managing everyday tasks. But just like in the real world, there are risks you need to be aware of. Online threats can come in many forms — fake messages, harmful software, suspicious websites, or people trying to steal your personal information. Understanding these threats doesn’t mean becoming an expert. It simply means knowing what to look out for and how to protect yourself.
In this chapter, you will learn about the most common online risks, such as malware, scams, phishing emails, and identity theft. You will also discover how GDPR protects your personal data and why it matters in everyday digital life. With a bit of knowledge and the right habits, staying safe online becomes much easier — and you can enjoy the digital world with confidence.
contents
Overview of learning content
Malware
01 Different types of Cyber Risks
Viruses, Trojans, Spyware, Ransomware
Fake Websites
02 Frauds and Scams
Social Media scams
Understanding Online Threats
Identity theft
03 Phising E-mails & Messages
What is GDPR
05 GDPR Basics
Know your rights
Learning session / 02
Different types of cyber risks
01
how to?
key ideas
Understanding the threats that impact your digital life
Pair these cyberrisks by clicking on top of the cards
Learning session / 02
Fill in the blanks in the text with the words provided in the box below:
Learning session / 02
Fraud and scams
02
Common traps, and how to avoid falling for them
Online frauds try to trick you into giving money or personal data. Let’s learn how to recognize fake websites, social media scams, and identity theft — and how to protect yourself.
Fraudsters use fake sites, messages, and profiles to steal your data or money. Always check who you’re talking to, verify the website address, and never share private info online.
When in doubt — don’t click, don’t pay, and don’t share.
Learning session / 02
Phishing emails and messages
03
how to?
Understanding messages designed to trick you
Phishing is a type of online scam where criminals send fake emails or messages pretending to be from trusted companies — like banks, delivery services, or government offices. They try to make you click a link, download an attachment, or share personal data such as passwords or card numbers. Phishing messages often use urgent or emotional language — “Your account will be blocked!” or “You won a prize!” Learning to recognize these tricks is the best way to stay safe online.
Common signs of phishing emails:
- Sender’s address looks strange (e.g. support@bank123.com)
- Grammar or spelling mistakes
- Urgent tone or threats
- Suspicious links (hover to check before clicking!)
If you’re not sure whether a message is real, never click the link — instead, contact the company directly through their official website.
“If something looks too good to be true, it probably is.” — Cyber Safety Rule
Learning session / 02
Phishing emails and messages
03
What to do if you receive a Phising E-mail
01
02
04
03
05
DON'T CLICK
REPORT
UPDATE
DELETE
TURN ON
Report the email (e.g., “Report Phishing” button).
Delete the message inmediately. If you want to have proof of it, you can make screenshots or export it as attachment.
In case you don't have it, activate an 2FA method for extra protection.
Or open any of the links or attachments.
Change your password if you clicked the link, or are unsure whether any of your data was compromised.
Learning session / 02
GDPR Basics
04
General Data Protection Regulation
The General Data Protection Regulation (EU) 2016/679 is a binding EU law that sets rules on the processing of personal data of individuals within the European Union. Its purpose is to ensure a high level of protection of natural persons, safeguarding their fundamental rights and freedoms, especially the right to data protection.
Art. 3 – Territorial Scope
Art. 5(1a) – Principles for Processing
Art. 5 – Purpose Limitation
Art. 32 – Security of Processing
how to?
VIDEO
Learning session / 02
Your rights under GDPR
04
General Data Protection Regulation
Test your knowledge:
GDPR is not just for companies — it’s for you.It helps you stay in charge of who uses your information and how. Always read what you agree to and protect your digital identity.
LEARNING SESSION 03
Protecting Devices & Data
Your computer, phone, and tablet hold your photos, messages, and important files — they are your digital home. Just like your house, they need care and protection. Keeping your devices updated, using antivirus software, and checking your security settings are simple steps that keep you safe online.
Regular backups make sure your memories and data stay protected, even if something goes wrong. Digital safety doesn’t have to be difficult — it’s about small habits that make a big difference.Let’s learn how to keep your devices and your information safe, every day.
contents
Overview of learning content
01 Developing IT-safe habits
Check your device's health
02 Implementing regular updates
Why updates matter
Protecting Devices & Data
Your digital bodyguards
03 Use of antivirus and firewalls
Keep them active
04 Security settings
Lock and protect
05 Back up - The lifesaver
Make security copies
Learning session / 03
Developing IT-safe habits
01
Simple steps and good digital habits make your everyday work easier and safer.
Keep Clean
Be Smart
Restart and Update
Regularly delete old files, clear downloads, and empty the recycle bin. A tidy device runs faster and has more space for what really matters.
Think before you click any link or open an attachment. If something looks strange or too good to be true — don’t click it!
Restarting your computer clears memory and helps updates install correctly. It’s one of the easiest ways to keep your system secure.
+ info
+ info
+ info
Learning session / 03
Check Your Devices Health
01
Check your storage
Clean unused files
Run antivirus scan
Restart your router
Video - Digital Health Check
Learning sessions / 03
Implementing regular updates
02
When companies (like Microsoft, Apple, or Google) release an update, it's because they found a security hole or flaw in their software. These updates are essentially digital repairs or new locks for your device's security system. Ignoring them leaves your door wide open for Malware like viruses or Spyware to sneak in.
Hackers are constantly searching for these security flaws. An update is your chance to patch the vulnerability before they can exploit it. It is much easier to install an update than it is to recover from a Ransomware attack or data theft. Always choose to update automatically if possible.
"An update is not an inconvenience; it is your digital vaccine against viruses and the most basic way to keep your identity safe."
Learning sessions / 03
03
Use of antivirus and firewalls
Your Digital Bodyguards
Antivirus - The Detective: Your antivirus is like a security detective inside your house (your computer). Its job is to scan, find, and remove bad things that have already gotten in, like a Virus or Spyware. It checks every file you open.
Firewall - The Gatekeeper: The firewall is your computer's gatekeeper or a security fence around your digital neighborhood. It sits between your computer and the internet, blocking unauthorized traffic and only letting trusted connections through.
key ideas
The Firewall keeps bad guys OUT. The Antivirus finds bad guys that snuck IN.
how to?
Learning sessions / 03
Use of antivirus and firewalls
03
Keep Them Active
Learning sessions / 03
Security settings
04
Lock and Protect
+ info
01
02
05
04
03
06
Unique Passwords
Turn on 2FA
Check App Permissions
Browser Privacy Check
Immediate Device Lock
Review Account Recovery
Learning sessions / 03
Back-up
05
The Lifesaver
+ info
Learning sessions / 03
The Back-up strategy
05
Cloud vs. External Drive
METHOD 1: The Cloud (Easy & Automatic) Cloud storage (like OneDrive or Google Drive) is the simplest method. Files are saved automatically to a remote server. This is great protection against fire or theft because the backup is not in your home/office. Warning: If your computer gets infected with Ransomware, that Malware can sometimes access and encrypt your Cloud drive too, if it's constantly synced!
METHOD 2: External Drive (The Safest) A physical external hard drive is the safest choice against Ransomware. After you back up, you must unplug the drive! A threat cannot jump from your computer to an unplugged device. Warning: You must remember to plug it in and update the backup regularly. It's also vulnerable to physical damage or fire.
"To ensure maximum safety, experts recommend the 3-2-1 Rule: 3 copies of your data, on 2 different types of media, with 1 copy stored off-site (like the Cloud)."
Learning unit completed
Good job!
Ready to move on?
Congratulations!
back
Test a link before you click
You can safely check suspicious links here:VirusTotal : Scan a link or file.CheckPhish: Detect fake or suspicious websites.Have I Been Pwned: Check whether your email address has appeared in a data breach.These tools are free and easy to use—just paste the URL (or enter your email address).
Why Both Are Essential?
They Work Together: Your Firewall (The Gatekeeper) stops most bad threats from entering your computer through the internet. Your Antivirus (The Detective) cleans up and removes any Malware that managed to sneak past the Firewall or was brought in through a risky USB drive.Constant Protection: They are required to be running 24 hours a day, 7 days a week. Never disable them, even for a moment. No Second Guessing: If your Antivirus flags a file, always follow the recommendation to quarantine (lock it away) or delete it.
Two-Factor Authentication (2FA)
HOW TO... Protect yourself from Malware?
Secure Wi-Fi and VPNs
When you connect to Wi-Fi, your data travels through the internet. If the network is public or open, anyone nearby could see what you do — like your passwords, messages, or photos. Public Wi-Fi is not always safe, but there are easy steps to protect yourself — even when you’re on the go.
That’s why it’s important to:
- Use trusted Wi-Fi networks that require a password (look for WPA2 or WPA3).
- Turn off automatic connections so your device doesn’t join unsafe networks by mistake.
- Avoid sensitive actions (like online banking) when using public Wi-Fi.
- Use a VPN (Virtual Private Network) — it creates a private, encrypted “tunnel” for your data, keeping your information safe even on public connections.
Simple User Checks
Check the Tray: Occasionally, look at the bottom right corner of your screen (the system tray). You should see a small icon for your Antivirus software (often a small shield or checkmark). This confirms it is running.What to do when an alert appears: If your Antivirus pops up a major warning, STOP. Do not try to fix it yourself. Immediately follow your company's policy and contact the IT helpdesk or your manager. Don't Ignore Updates: If your system asks to restart to finish an Antivirus update, do it as soon as possible. Delaying updates leaves your defenses weak.
5 Key Ideas
Malware is a general term for all malicious software. It refers to an entire family of digital threats.
● Virus is a type of malware that spreads by infecting files and replicating when you run an infected program.
● Trojan horse is a type of malware that relies on deception. It pretends to be a useful program to gain access to your computer.
● Spyware runs in the background and monitors your activity. It may record what you type and try to steal passwords and banking details. ● Ransomware is one of the most damaging types of malware. It locks your files and photos and demands payment to restore access.
2FA
What It Means
“Something you know” → your password “Something you have” → your phone or device for verification ✅ You need both to log in safely. You enter your password.A 6-digit code is sent to your phone.You type in the code → Access granted!
HOW TO... Use GDPR according to EU Rules
EU Official GDPR Portal: Clear explanations for citizens and organisations. European Commission – Data Protection Rules: Official overview, legislation, FAQs. European Data Protection Supervisor (EDPS): High-level explanations and guidance on data protection in the EU. EDPB (European Data Protection Board): Guidelines, decisions, and explanations from a technical point of view.
MODULE 2 - Cybersecurity and Troubleshooting
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Transcript
MODULE 2
Cybersecurity & Troubleshooting
start
3 LEARNING SESSIONS
Digital Security Fundamentals
Understanding Online Threats
Protecting Devices & Data
LEARNING SESSION 01
Digital Security Fundamentals
In today’s world, we use the internet for almost everything — emails, shopping, banking, and keeping in touch with others. That’s why it’s important to stay safe online and protect your personal information.
This module introduces the basics of digital safety — how to spot suspicious emails, protect your accounts, and stay secure on Wi-Fi. By the end of this module, you will feel more confident and secure in your online activities!
content
Overview of learning content
01 Recognizing suspicious emails
Spot the scam – email examples
Tips for Strong Passwords
02 Creating strong passwords
Digital Security Fundamentals
What is 2FA and why it matters
03 Two-factor authentication (2FA)
04 Secure Wi-Fi and VPNs
Safe vs. Unsafe Networks
05 Basic troubleshooting
Simple Fixes for Common Problems
Learning session / 01
Recognizing suspicious emails
01
Can You Spot a Fake Email?
+ info
E-MAIL 3
E-MAIL 1
E-MAIL 2
Learning session / 01
Recognizing suspicious emails
01
Can You Spot a Fake Email?
+ info
E-MAIL 5
E-MAIL 4
How to spot a Scam Email: 5 Warning Signs
Learning session / 01
Strong Passwords
02
KeyPass Password Safe
“Password fails” vs. “Password wins” Anna1950 ⚠️ WeakMyCatLovesTuna2025! ✅ Strong
Creating and Remembering them
Strong passwords protect your accounts from hackers. A good password is long, unique, and not easy to guess — but it can still be simple for you to remember.
Learning session / 01
Two-factor authentication (2FA)
03
💡 Why It’s Important
Two-Factor Authentication (2FA) adds a second step to confirm your identity when you log in. Even if someone knows your password, they can’t access your account without the second code. It’s one of the easiest and most effective ways to stay safe online.
2FA adds an extra layer of protection
2FA
Explanation
Learning session / 01
Secure Wi-Fi and VPNs
04
Overview
VIDEO
Every time you go online, think about where you connect.
01
02
03
04
Choose trusted Wi-Fi
Turn off auto-connect
Avoid sensitive actions
Use a VPN (Virtual Private Network)
Disable automatic connection to unknown networks. It keeps hackers away from your device.
Don’t log into your bank or shop online when using public Wi-Fi. Wait until you’re home or use a VPN.
A VPN creates a private “tunnel” for your data — it hides your location and keeps your connection safe.
Always connect only to networks that require a password. Avoid open networks like “Free_WiFi”.
Learning session / 01
Basic troubleshooting
05
When Something Goes Wrong
+ info
LEARNING SESSION 02
Understanding Online Threats
The internet is a great place for staying connected, learning, and managing everyday tasks. But just like in the real world, there are risks you need to be aware of. Online threats can come in many forms — fake messages, harmful software, suspicious websites, or people trying to steal your personal information. Understanding these threats doesn’t mean becoming an expert. It simply means knowing what to look out for and how to protect yourself.
In this chapter, you will learn about the most common online risks, such as malware, scams, phishing emails, and identity theft. You will also discover how GDPR protects your personal data and why it matters in everyday digital life. With a bit of knowledge and the right habits, staying safe online becomes much easier — and you can enjoy the digital world with confidence.
contents
Overview of learning content
Malware
01 Different types of Cyber Risks
Viruses, Trojans, Spyware, Ransomware
Fake Websites
02 Frauds and Scams
Social Media scams
Understanding Online Threats
Identity theft
03 Phising E-mails & Messages
What is GDPR
05 GDPR Basics
Know your rights
Learning session / 02
Different types of cyber risks
01
how to?
key ideas
Understanding the threats that impact your digital life
Pair these cyberrisks by clicking on top of the cards
Learning session / 02
Fill in the blanks in the text with the words provided in the box below:
Learning session / 02
Fraud and scams
02
Common traps, and how to avoid falling for them
Online frauds try to trick you into giving money or personal data. Let’s learn how to recognize fake websites, social media scams, and identity theft — and how to protect yourself.
Fraudsters use fake sites, messages, and profiles to steal your data or money. Always check who you’re talking to, verify the website address, and never share private info online.
When in doubt — don’t click, don’t pay, and don’t share.
Learning session / 02
Phishing emails and messages
03
how to?
Understanding messages designed to trick you
Phishing is a type of online scam where criminals send fake emails or messages pretending to be from trusted companies — like banks, delivery services, or government offices. They try to make you click a link, download an attachment, or share personal data such as passwords or card numbers. Phishing messages often use urgent or emotional language — “Your account will be blocked!” or “You won a prize!” Learning to recognize these tricks is the best way to stay safe online.
Common signs of phishing emails:
- Grammar or spelling mistakes
- Urgent tone or threats
- Suspicious links (hover to check before clicking!)
If you’re not sure whether a message is real, never click the link — instead, contact the company directly through their official website.“If something looks too good to be true, it probably is.” — Cyber Safety Rule
Learning session / 02
Phishing emails and messages
03
What to do if you receive a Phising E-mail
01
02
04
03
05
DON'T CLICK
REPORT
UPDATE
DELETE
TURN ON
Report the email (e.g., “Report Phishing” button).
Delete the message inmediately. If you want to have proof of it, you can make screenshots or export it as attachment.
In case you don't have it, activate an 2FA method for extra protection.
Or open any of the links or attachments.
Change your password if you clicked the link, or are unsure whether any of your data was compromised.
Learning session / 02
GDPR Basics
04
General Data Protection Regulation
The General Data Protection Regulation (EU) 2016/679 is a binding EU law that sets rules on the processing of personal data of individuals within the European Union. Its purpose is to ensure a high level of protection of natural persons, safeguarding their fundamental rights and freedoms, especially the right to data protection.
Art. 3 – Territorial Scope
Art. 5(1a) – Principles for Processing
Art. 5 – Purpose Limitation
Art. 32 – Security of Processing
how to?
VIDEO
Learning session / 02
Your rights under GDPR
04
General Data Protection Regulation
Test your knowledge:
GDPR is not just for companies — it’s for you.It helps you stay in charge of who uses your information and how. Always read what you agree to and protect your digital identity.
LEARNING SESSION 03
Protecting Devices & Data
Your computer, phone, and tablet hold your photos, messages, and important files — they are your digital home. Just like your house, they need care and protection. Keeping your devices updated, using antivirus software, and checking your security settings are simple steps that keep you safe online.
Regular backups make sure your memories and data stay protected, even if something goes wrong. Digital safety doesn’t have to be difficult — it’s about small habits that make a big difference.Let’s learn how to keep your devices and your information safe, every day.
contents
Overview of learning content
01 Developing IT-safe habits
Check your device's health
02 Implementing regular updates
Why updates matter
Protecting Devices & Data
Your digital bodyguards
03 Use of antivirus and firewalls
Keep them active
04 Security settings
Lock and protect
05 Back up - The lifesaver
Make security copies
Learning session / 03
Developing IT-safe habits
01
Simple steps and good digital habits make your everyday work easier and safer.
Keep Clean
Be Smart
Restart and Update
Regularly delete old files, clear downloads, and empty the recycle bin. A tidy device runs faster and has more space for what really matters.
Think before you click any link or open an attachment. If something looks strange or too good to be true — don’t click it!
Restarting your computer clears memory and helps updates install correctly. It’s one of the easiest ways to keep your system secure.
+ info
+ info
+ info
Learning session / 03
Check Your Devices Health
01
Check your storage
Clean unused files
Run antivirus scan
Restart your router
Video - Digital Health Check
Learning sessions / 03
Implementing regular updates
02
When companies (like Microsoft, Apple, or Google) release an update, it's because they found a security hole or flaw in their software. These updates are essentially digital repairs or new locks for your device's security system. Ignoring them leaves your door wide open for Malware like viruses or Spyware to sneak in.
Hackers are constantly searching for these security flaws. An update is your chance to patch the vulnerability before they can exploit it. It is much easier to install an update than it is to recover from a Ransomware attack or data theft. Always choose to update automatically if possible.
"An update is not an inconvenience; it is your digital vaccine against viruses and the most basic way to keep your identity safe."
Learning sessions / 03
03
Use of antivirus and firewalls
Your Digital Bodyguards
Antivirus - The Detective: Your antivirus is like a security detective inside your house (your computer). Its job is to scan, find, and remove bad things that have already gotten in, like a Virus or Spyware. It checks every file you open.
Firewall - The Gatekeeper: The firewall is your computer's gatekeeper or a security fence around your digital neighborhood. It sits between your computer and the internet, blocking unauthorized traffic and only letting trusted connections through.
key ideas
The Firewall keeps bad guys OUT. The Antivirus finds bad guys that snuck IN.
how to?
Learning sessions / 03
Use of antivirus and firewalls
03
Keep Them Active
Learning sessions / 03
Security settings
04
Lock and Protect
+ info
01
02
05
04
03
06
Unique Passwords
Turn on 2FA
Check App Permissions
Browser Privacy Check
Immediate Device Lock
Review Account Recovery
Learning sessions / 03
Back-up
05
The Lifesaver
+ info
Learning sessions / 03
The Back-up strategy
05
Cloud vs. External Drive
METHOD 1: The Cloud (Easy & Automatic) Cloud storage (like OneDrive or Google Drive) is the simplest method. Files are saved automatically to a remote server. This is great protection against fire or theft because the backup is not in your home/office. Warning: If your computer gets infected with Ransomware, that Malware can sometimes access and encrypt your Cloud drive too, if it's constantly synced!
METHOD 2: External Drive (The Safest) A physical external hard drive is the safest choice against Ransomware. After you back up, you must unplug the drive! A threat cannot jump from your computer to an unplugged device. Warning: You must remember to plug it in and update the backup regularly. It's also vulnerable to physical damage or fire.
"To ensure maximum safety, experts recommend the 3-2-1 Rule: 3 copies of your data, on 2 different types of media, with 1 copy stored off-site (like the Cloud)."
Learning unit completed
Good job!
Ready to move on?
Congratulations!
back
Test a link before you click
You can safely check suspicious links here:VirusTotal : Scan a link or file.CheckPhish: Detect fake or suspicious websites.Have I Been Pwned: Check whether your email address has appeared in a data breach.These tools are free and easy to use—just paste the URL (or enter your email address).
Why Both Are Essential?
They Work Together: Your Firewall (The Gatekeeper) stops most bad threats from entering your computer through the internet. Your Antivirus (The Detective) cleans up and removes any Malware that managed to sneak past the Firewall or was brought in through a risky USB drive.Constant Protection: They are required to be running 24 hours a day, 7 days a week. Never disable them, even for a moment. No Second Guessing: If your Antivirus flags a file, always follow the recommendation to quarantine (lock it away) or delete it.
Two-Factor Authentication (2FA)
HOW TO... Protect yourself from Malware?
Secure Wi-Fi and VPNs
When you connect to Wi-Fi, your data travels through the internet. If the network is public or open, anyone nearby could see what you do — like your passwords, messages, or photos. Public Wi-Fi is not always safe, but there are easy steps to protect yourself — even when you’re on the go.
That’s why it’s important to:
Simple User Checks
Check the Tray: Occasionally, look at the bottom right corner of your screen (the system tray). You should see a small icon for your Antivirus software (often a small shield or checkmark). This confirms it is running.What to do when an alert appears: If your Antivirus pops up a major warning, STOP. Do not try to fix it yourself. Immediately follow your company's policy and contact the IT helpdesk or your manager. Don't Ignore Updates: If your system asks to restart to finish an Antivirus update, do it as soon as possible. Delaying updates leaves your defenses weak.
5 Key Ideas
Malware is a general term for all malicious software. It refers to an entire family of digital threats. ● Virus is a type of malware that spreads by infecting files and replicating when you run an infected program. ● Trojan horse is a type of malware that relies on deception. It pretends to be a useful program to gain access to your computer. ● Spyware runs in the background and monitors your activity. It may record what you type and try to steal passwords and banking details. ● Ransomware is one of the most damaging types of malware. It locks your files and photos and demands payment to restore access.
2FA
What It Means
“Something you know” → your password “Something you have” → your phone or device for verification ✅ You need both to log in safely. You enter your password.A 6-digit code is sent to your phone.You type in the code → Access granted!
HOW TO... Use GDPR according to EU Rules
EU Official GDPR Portal: Clear explanations for citizens and organisations. European Commission – Data Protection Rules: Official overview, legislation, FAQs. European Data Protection Supervisor (EDPS): High-level explanations and guidance on data protection in the EU. EDPB (European Data Protection Board): Guidelines, decisions, and explanations from a technical point of view.