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Goods and services

Andrew Staub

Created on October 8, 2025

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Transcript

Goods and services

Pre-Intermediate

START

Index

Warm-up

Speaking 1

Vocabulary

Listening

Speaking 2

Warm-up

Look at the photos. What brands can you think of for these types of products?

Vocabulary

Read the sentences. Are the words in bold positive or negative when used to describe products or services?

1 Electric cars are more environmentally friendly than cars that use petrol.2 This digital camera takes high-quality photos and it's very easy to use. It's also good value at under £200.3 The company's new family car model is poorly designed and poor value for money. It uses a lot of petrol and is not environmentally friendly.4 This company offers excellent service to all its customers. That's why it's so popular.5 Their products look beautiful, are well designed and very reliable. You can be sure they will last for years.6 It's not a good idea to buy second-hand electrical goods like washing machines because they are unreliable and break down more often.

Answers

Vocabulary

New words and phrases

Study the vocabulary in Quizlet

FOLLOW THE LINK

Vocabulary

ANSWERS

Vocabulary

Complete the reviews with the phrases below (drag them).

reliable

poorly designed

high-quality

good value

environmentally friendly

easy to use

excellent service

well-designed

poor quality

ANSWERS

Speaking 1

Answer the following questions using the new vocabulary you have learnt in this lesson

start

Question 1/5

What's the best item of clothing you've ever bought?

Question 2/5

Which phone company has the most reliable customer service?

Question 3/5

What's the funniest advert you've seen recently?

Question 4/5

What's the most popular car in your country?

Question 5/5

What's the worst shopping experience you've ever had?

Listening

Listening

Audio

You're going to compare some brands. First, listen to two people comparing brands and answer the questions. 1What product do they talk about? 2How many brands do they mention? Listen again. What does Charlie think about each brand? Which brand does he recommend? Why?

ANSWERS

ANSWERS

Speaking 2

Speaking 2

Step 2

Step 3

Step 1

Share in class: Which product or service was top of your list?

Compare the brands you have chosen. Put them in order from best to worst (1 = the best). Use the Useful phrases to help you. Think about the following:

Work in groups. Choose a product or service. Think of some popular brands for that product or service.

+ ideas

+ info