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Processes & Systems that Optimize Operations

EEBC

Created on October 6, 2025

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Transcript

CLASS TITLE: Family Child Care OR Child Care Center: Live Virtual

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Contact Grow NJ Kids Training Services at GrowNJKids@ssw.rutgers.edu or 732-258-5203 for support.

This training and accompanying materials were developed by Early Education Business Consultants in collaboration with Grow NJ Kids Training Services at the Institute for Families at Rutgers School of Social Work on behalf of the NJ Department of Human Services. Any use of this curriculum is prohibited without the written consent of the Institute for Families and Early Education Business Consultants. Rutgers, The State University of New Jersey Institute for Families 120 Albany Street, Tower One, Suite 503 New Brunswick, NJ 08901 earlychildhood@ssw.rutgers.edu

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OUR COMPANY

www.earlyeducationbusiness.com

www.earlyeducationbusiness.com

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Upcoming Sessions

Visit the link to know more about our upcoming classes:

  • Individualized support for your specific business goals
  • Experienced ECE Business Coaches

Flippingbook link

Welcome to the Lab

Process & Systems Optimization

Introduction

Learning Lab Description

In this learning lab, participants will learn how to design and improve the core processes that keep a child care center running smoothly. Through real scenarios and collaborative activities, you’ll practice creating systems that boost efficiency, ensure consistency, and help you lead with confidence every day.

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Learning Lab Objectives

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02.
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Design and document clear, effective processes using simple tools and templatesare stories.

Evaluate and adapt real examples to fit your center’s specific needs and challenges.

Identify the essential processes that support efficient and consistent child care operations.

Activities

Activity 1
Activity 2
Activity 3

Think about one daily routine at your program. Does it happen the same way every day, or does it change depending on who is working?

Discussion Question

Identify: Process Spotting and Discover How It’s Done

Identify the essential processes that support efficient and consistent child care operations.

Experiment Phase

Instructions

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Review the sample task process provided (e.g., drop-off procedure, enrollment checklist, billing process). Identify how each process is structured: what’s clear, what’s missing, and which steps ensure consistency. Take notes on lessons that could be applied to your own program.

Reflection & Debrief

How might consistent processes impact staff, families, and children?

Activities

Activity 1
Activity 2
Activity 3

“If you can’t describe what you are doing as a process, you don’t know what you’re doing.” – W. Edwards Deming

Quote

Document: Process Check-Up, How It Should Be

Design and document clear, effective processes using simple tools and templates.

Experiment Phase

Instructions

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Choose one process from your program (e.g., parent communication, snack routine, billing). Fill out the template to document: How it is (current reality) How it should be (ideal process).

Reflection & Debrief

Which step in your process is most prone to inconsistency?

Activities

Activity 1
Activity 2
Activity 3

Think about a time you achieved a goal successfully. What made it achievable? Was it clear, measurable, and realistic?

Reflection Question

Implement: SMART Process Goals, Making it Happen!

Evaluate and adapt real examples to fit your center’s specific needs and challenges.

Experiment Phase

Instructions

Review the 2–3 realistic opportunities you identified in Activity 2. Pick one process improvement to focus on first. Use the SMART framework to write your goal and its action plan. Share your SMART goal with a partner or small group for feedback.

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Reflection & Debrief

Which part of your SMART goal feels most challenging?

Please take a moment to fill out the class survey

Technical Assistance

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  • Individualized support for your specific business goals
  • Experienced ECE Business Coaches

NJ Shared Resources Website

njsharedresources.org