Training & Education
Scape Room
Start
Intro
You have entered a dark and unknown world from which you must escape before it’s too late and you are trapped forever. Successfully complete each mission and enter the key that will help you get out of this mysterious place.
Next
Mission 1
Blocked
Blocked
Blocked
What is the first thing that should be checked when processing an eOrder?
Order Type
Ship-ToAddress
Pricing
When processing an eOrder, which information should be reviewed to determine the correct order type?
Reach out to TM
BU note & Order History
Email body
Mission 2
Completed
Blocked
Blocked
Arrastra y descubre
When processing an eOrder, which information should be compared with the HCPO?
Sold-To, Internal Order Notes
CFN, Quantity and GTIN
CFN, Quantity and price
When processing an eOrder, what key details should be reviewed in the comments section of the HCPO to determine the appropriate shipping method?
Doctor's name
Patient Initials
Any Urgent Request
Mission 3
Completed
Completed
Blocked
When processing an eOrder, what action should be taken if the price in SAP is higher than the price listed on the HCPO?
Request RSM approval
Request TM approval
Create a RADAR
When processing an eOrder, what steps should be taken if a Quote is referenced or found in the HCPO?
No Actions taken
Request RSM Approval
Apply Vendavo Quote
When processing an eOrder, what steps should be taken if Special Pricing or No Charge is requested in the HCPO?
Create aRADAR
Apply Vendavo Quote
Request RSM Approval
Remember the code
216
Next
Completed
Completed
Completed
Mission 4
When processing a Bill and Replace eOrder, what key information should be compared with the HCPO?
Shipping Point
GTIN
Batches
When processing a Bill and Replace eOrder, what action should be taken if batch does not confirm?
No actions taken
Bill any batch available
Send email to OMS
14+3
Next
¡Has llegado a la última misión 🎉! ¿Sabes cuál es el código?
Introduce la contraseña
Congratulations, you have managed to escape!
Incorrect answer!
Try Again
Scape Room - Eorder and pricing process
Laura
Created on October 5, 2025
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Transcript
Training & Education
Scape Room
Start
Intro
You have entered a dark and unknown world from which you must escape before it’s too late and you are trapped forever. Successfully complete each mission and enter the key that will help you get out of this mysterious place.
Next
Mission 1
Blocked
Blocked
Blocked
What is the first thing that should be checked when processing an eOrder?
Order Type
Ship-ToAddress
Pricing
When processing an eOrder, which information should be reviewed to determine the correct order type?
Reach out to TM
BU note & Order History
Email body
Mission 2
Completed
Blocked
Blocked
Arrastra y descubre
When processing an eOrder, which information should be compared with the HCPO?
Sold-To, Internal Order Notes
CFN, Quantity and GTIN
CFN, Quantity and price
When processing an eOrder, what key details should be reviewed in the comments section of the HCPO to determine the appropriate shipping method?
Doctor's name
Patient Initials
Any Urgent Request
Mission 3
Completed
Completed
Blocked
When processing an eOrder, what action should be taken if the price in SAP is higher than the price listed on the HCPO?
Request RSM approval
Request TM approval
Create a RADAR
When processing an eOrder, what steps should be taken if a Quote is referenced or found in the HCPO?
No Actions taken
Request RSM Approval
Apply Vendavo Quote
When processing an eOrder, what steps should be taken if Special Pricing or No Charge is requested in the HCPO?
Create aRADAR
Apply Vendavo Quote
Request RSM Approval
Remember the code
216
Next
Completed
Completed
Completed
Mission 4
When processing a Bill and Replace eOrder, what key information should be compared with the HCPO?
Shipping Point
GTIN
Batches
When processing a Bill and Replace eOrder, what action should be taken if batch does not confirm?
No actions taken
Bill any batch available
Send email to OMS
14+3
Next
¡Has llegado a la última misión 🎉! ¿Sabes cuál es el código?
Introduce la contraseña
Congratulations, you have managed to escape!
Incorrect answer!
Try Again