Central CoastCOMMUNITY OF PRACTICE
Virtual Meeting 1: October 1, 2025
Say hello
In the chat:
- Name
- County
- Program(s) you work with
Change Well Team
Lead Consultant
Senior Consultant
Lead Consultant
Senior Consultant
Anna Bialik
LaCheryl Porter
Connor Johnson
K.O.Campbell
Change Well Team
Sr Project Manager
Senior Consultant
Senior Consultant
Sr. Project Manager
Drew Morton
John Engstrom
Kevin Flaherty
Apryle Brodie
Housekeeping
Central Coast Community of Practice
September
June-July
Post Convening Virtual Sessions
Individual County Meetings
CQI Training
In-Person Convening
In-Person Convening
October 1November 5
August
Agenda for Virtual Series
- Look Forward: group ideation
- Call 2:
- Look Forward: co-creation
Agenda for Virtual Series
Call 1: Look back, Look around - What have we done so far that can act as a resource for work going forward?
- How is our initial thinking about the work going?
The road that brought us here
Virtual Meetings with your Individual Communities
Data Review & Program Maturity
Partnership & Collaboration
Funding & Sustainability
Virtual Meetings
Data Review & Program Maturity
Limited use of data for real-time decision making. Data accuracy at exit is important Cross-program learning. Learn permanent housing successes from other programs.
Virtual Meetings
Partnership & Collaboration
Strong partnerships exist. Goals are toward creating formalized relationships. County/CoC partnerships Deepen connections with Housing Authority and MCPsPromising practices around collaboration with Landlords
Virtual Meetings
Funding & Sustainability
Sub-contractors who are CalAIM providersMOUs in development with MCPsWorking with partners to provide employment services Sharing program resources across programs within the county
Continuous Quality Improvement
PDSA Cycle
Plan
Study
Do
Act
Act
Plan
- Update the checklist based on emerging needs
- Plan additional interventions if now showing results
- Who?
- What?
- When?
- Where?
- How?
- How long will we test this change before collecting data to see if it worked?
Study
Do
Act like you are a reporter:
- Document what happened without judgment.
- This where you measure!
- What did we learn? Were our assumptions and predictions accurate
- Did the implementation of the change go exactly as planned?
- Were there any surprises?
Day 1
Golden Hour: Input into your local plans
UFOCross sharing in program groups
World CaféCross sharing based on key ideas
Peer Sharing
Peer Sharing
Team Time
CalAim & Housing Panel
Team Time
Peer Sharing
Local Goals & Work Plans
Panel
Revisit
Leveraging CalAIM to build sustainable housing and service solutions.
Day 2
World Café
Client Services
Permanent Housing Strategies
Sustainable Funding
- Low Barrier Client engagement
- Monthly Landlord meetings
- Incentivizing the housing search
- Leveraging other funding sources - Data dollars
Central Coast Counties
San Benito County
Monterey County
San Luis Obispo County
Ventura County
Santa Cruz County
Santa Barbara County
monterey county
Focus: - Referral system - Flags for eligibility for all programs -Cross-training across COS programs - Braiding funds across programs Success Measure: - Smooth referrals - Accurate tracking of referrals - Cross-program awareness at social worker level Immediate Action: - Set a meeting to determine business plan - Work with IT
Santa barbara county
Focus: More internal collaboration & communication between programsSuccess Measure: - Universal knowledge of sucess measures- Staff trained on all programsProgram dollars go further Immediate Action:- Develop Universal ROI- Develop workflow & program sharing template CDSS Support: Are there other counties with bi-directional ROI's?
Ventura COunty
Focus: - Staff consistency around support systems - Develop a support checklist Success Measures: - Checklist is used and adopted - Submission checklist in place - Increase in client well-being and experience - Increase in sucessful housing exits
Immediate Action: - Draft checklist, get feedback & finialize - Update/create policies and procedures - Form a workgroup for deliverables CDSS Support - HSP enrollment data - pain point for tracking outcomes
santa cruz COunty
Focus: Increase household income with a holistic approach Success Measure: - Each household increases income (wages and/or benefits) - Household exits to PH and do not return to homelessness Immediate Action: - Determine partner capacity - Complete system mapping (needs, gaps, resources - Referral data mapping CDSS Support - Connection to state partners for economic development
san luis obispo COunty
Focus: Bringing managers in closer to the work. - Communicating up to the Board/new nuance about the work. - Aging out of existing housing. Services to transition older adults. - Tailored wrap-around services. Master Plan for Aging. - Older adult CoC. Success Measures: - A Draft CoC - Defining pathways & partnerships - No wrong door policy
Immediate Action: - Bring ASPC CoC to HSOC re Older adults and homeless services CDSS Support - Older adults specific TA/resources - Training on implementation supports - Build into funding requirements (continuity)
SAN BENITO COunty
Focus: Increase exits to permanent housing Success Measure: - 100% client contact from HSS team - Immediate Action: -
Focus: Referral process between APS & Housing Team. Client engagement Success Measure: - Regular meeting - Understand all programs - Track missed connections Immediate Action: - Schedule ongoing meetings
Focus: Create an approved vendor list for APS Success Measure: - Approval of client funds within 3 days Immediate Action: -
Connecting Local to Regional Planning
Local Innovation, Regional Alignment
Short-term local actions
Regional Integration
Long-term Impact
Lingering Questions
AMPLIFYING THE VALUE OF CALIFORNIA'S REHOUSHING PROGRAMS
Get customized profiles to be shared with:
- Local media
- Policy makers
- Program participants
Sign up for a time with Jess
Meet Back November 5th10:00 - 11:30 am
Virtual Meeting 1 - Central Coast
Change Well Project
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Transcript
Central CoastCOMMUNITY OF PRACTICE
Virtual Meeting 1: October 1, 2025
Say hello
In the chat:
Change Well Team
Lead Consultant
Senior Consultant
Lead Consultant
Senior Consultant
Anna Bialik
LaCheryl Porter
Connor Johnson
K.O.Campbell
Change Well Team
Sr Project Manager
Senior Consultant
Senior Consultant
Sr. Project Manager
Drew Morton
John Engstrom
Kevin Flaherty
Apryle Brodie
Housekeeping
Central Coast Community of Practice
September
June-July
Post Convening Virtual Sessions
Individual County Meetings
CQI Training
In-Person Convening
In-Person Convening
October 1November 5
August
Agenda for Virtual Series
Agenda for Virtual Series
Call 1: Look back, Look around- What have we done so far that can act as a resource for work going forward?
- How is our initial thinking about the work going?
The road that brought us here
Virtual Meetings with your Individual Communities
Data Review & Program Maturity
Partnership & Collaboration
Funding & Sustainability
Virtual Meetings
Data Review & Program Maturity
Limited use of data for real-time decision making. Data accuracy at exit is important Cross-program learning. Learn permanent housing successes from other programs.
Virtual Meetings
Partnership & Collaboration
Strong partnerships exist. Goals are toward creating formalized relationships. County/CoC partnerships Deepen connections with Housing Authority and MCPsPromising practices around collaboration with Landlords
Virtual Meetings
Funding & Sustainability
Sub-contractors who are CalAIM providersMOUs in development with MCPsWorking with partners to provide employment services Sharing program resources across programs within the county
Continuous Quality Improvement
PDSA Cycle
Plan
Study
Do
Act
Act
Plan
Study
Do
Act like you are a reporter:
Day 1
Golden Hour: Input into your local plans
UFOCross sharing in program groups
World CaféCross sharing based on key ideas
Peer Sharing
Peer Sharing
Team Time
CalAim & Housing Panel
Team Time
Peer Sharing
Local Goals & Work Plans
Panel
Revisit
Leveraging CalAIM to build sustainable housing and service solutions.
Day 2
World Café
Client Services
Permanent Housing Strategies
Sustainable Funding
Central Coast Counties
San Benito County
Monterey County
San Luis Obispo County
Ventura County
Santa Cruz County
Santa Barbara County
monterey county
Focus: - Referral system - Flags for eligibility for all programs -Cross-training across COS programs - Braiding funds across programs Success Measure: - Smooth referrals - Accurate tracking of referrals - Cross-program awareness at social worker level Immediate Action: - Set a meeting to determine business plan - Work with IT
Santa barbara county
Focus: More internal collaboration & communication between programsSuccess Measure: - Universal knowledge of sucess measures- Staff trained on all programsProgram dollars go further Immediate Action:- Develop Universal ROI- Develop workflow & program sharing template CDSS Support: Are there other counties with bi-directional ROI's?
Ventura COunty
Focus: - Staff consistency around support systems - Develop a support checklist Success Measures: - Checklist is used and adopted - Submission checklist in place - Increase in client well-being and experience - Increase in sucessful housing exits
Immediate Action: - Draft checklist, get feedback & finialize - Update/create policies and procedures - Form a workgroup for deliverables CDSS Support - HSP enrollment data - pain point for tracking outcomes
santa cruz COunty
Focus: Increase household income with a holistic approach Success Measure: - Each household increases income (wages and/or benefits) - Household exits to PH and do not return to homelessness Immediate Action: - Determine partner capacity - Complete system mapping (needs, gaps, resources - Referral data mapping CDSS Support - Connection to state partners for economic development
san luis obispo COunty
Focus: Bringing managers in closer to the work. - Communicating up to the Board/new nuance about the work. - Aging out of existing housing. Services to transition older adults. - Tailored wrap-around services. Master Plan for Aging. - Older adult CoC. Success Measures: - A Draft CoC - Defining pathways & partnerships - No wrong door policy
Immediate Action: - Bring ASPC CoC to HSOC re Older adults and homeless services CDSS Support - Older adults specific TA/resources - Training on implementation supports - Build into funding requirements (continuity)
SAN BENITO COunty
Focus: Increase exits to permanent housing Success Measure: - 100% client contact from HSS team - Immediate Action: -
Focus: Referral process between APS & Housing Team. Client engagement Success Measure: - Regular meeting - Understand all programs - Track missed connections Immediate Action: - Schedule ongoing meetings
Focus: Create an approved vendor list for APS Success Measure: - Approval of client funds within 3 days Immediate Action: -
Connecting Local to Regional Planning
Local Innovation, Regional Alignment
Short-term local actions
Regional Integration
Long-term Impact
Lingering Questions
AMPLIFYING THE VALUE OF CALIFORNIA'S REHOUSHING PROGRAMS
Get customized profiles to be shared with:
- Local media
- Policy makers
- Program participants
Sign up for a time with JessMeet Back November 5th10:00 - 11:30 am