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PALMA DE MALLORCA
AURORA CIMARELLI
Created on September 27, 2025
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Transcript
My Erasmus Experience in S’Illiot, Mallorca
PALMA DE MALLORCA
Receptionist Internship – Amena Mar Hotel
Where & When?
📍 S’Illiot, Mallorca (Spain) 🗓️ 35 days Erasmus Internship (18/06/2025-25/07/2025)Goal: Improve our professional and language skills through real work experience.
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What did we do?
I worked as receptionists with my friend At the Amena Mar Hotel (where we also stayed) Two shifts: • 9:00 – 14:00 • 14:00 – 19:00 We switched weekly! Main Tasks: - Check-in & check-out - Welcoming guests - Providing hotel information - Handling basic IT tasks (thanks to my ECDL skills)
Improving skills...
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Language skills
We used both English and Spanish every day. Improved fluency, vocabulary, and confidence
Personal Growth
I improved my: • Communication with international guests • Problem-solving under pressure • Adaptability to real-life work situations • Confidence at the front desk
Challenges & Solutions...
Not everything went as planned… But I stayed calm, analyzed the problem, and found quick solutions. These moments helped me grow the most!
Final Thoughts...
I feel truly satisfied with this experience.It pushed me out of my comfort zone and taught me real-world skills I’ll carry into the future.