Practical Example
click on the video sound
- The secretariat team did not confirm the visitor's official title in advance and, when drafting the invitation, addressed him only as "Mr. (first and last name)", omitting the title "Excellent Minister".
- On the day of the ceremony, the Minister was received by a technician, while the Ambassador was still finishing another meeting.
- During the presentations, the secretarial professional introduced the Minister to a lower-ranking employee, contravening the rule of precedence.
- The layout of the meeting room did not respect the hierarchy of seats and the identification cards had incomplete names.
- At the end, when handing out a business card, the employee used an overly informal tone, saying: "If you need anything, just let me know. "I'm João."
CONCLUSION: These failures compromised the institutional image of the Embassy, conveying disorganization, lack of rigor and disrespect for diplomatic norms.
END
Click "Next" and answer the questions now.
English - Practical example 1 lesson mod 2
Centro de Formação
Created on September 26, 2025
Start designing with a free template
Discover more than 1500 professional designs like these:
View
SWOT Challenge: Classify Key Factors
View
Vision Board
View
Explainer Video: Keys to Effective Communication
View
Explainer Video: AI for Companies
View
Corporate CV
View
Flow Presentation
View
Discover Your AI Assistant
Explore all templates
Transcript
Practical Example
click on the video sound
CONCLUSION: These failures compromised the institutional image of the Embassy, conveying disorganization, lack of rigor and disrespect for diplomatic norms.
END
Click "Next" and answer the questions now.