By: Endika Garmendia🦎
Technical Guide
Start
Select your topic
I do not connect to the network with any device
I do not connect to the network with some devices
My network connection is slow
I have a travel and I will need my mobile phone
Precautions
I do not connect to the network with any device
BACK
START
WiFi
Make sure the router is on and the Power and WiFi lights are green or blue
Restart the router by unplugging it for 30 seconds
Check the password carefully (capital letters, symbols)
Play
(Press again to hide)
Next
Wired
Check the cable is not broken and is connected well
Try another port on the router if it does not work
Make sure your computer does not show the network as “unknown”
Play
(Press again to hide)
Next
Booster
Put the booster between the router and the weak signal area
Make sure it connects to the main WiFi, not another booster
Restart and set it again if it does not show in networks
Play
(Press again to hide)
Finish
I do not connect to the network with some devices
BACK
START
Compatibility (WiFi 6)
Old devices may not support WiFi 6, only WiFi 4 or 5
On new routers, turn on “legacy mode” to allow old devices
Play
(Press again to hide)
Next
Too many devices
Routers can usually handle 20–30 devices
Disconnect devices you are not using
Play
(Press again to hide)
Next
Band problems
Some routers join 2.4GHz and 5GHz automatically
If a device cannot connect, try separate networks
Play
(Press again to hide)
Finish
My network connection is slow
BACK
START
Check signal
Use apps like WiFi Analyzer (Android) or AirPort Utility (iOS)
If signal is weak, move closer to router or booster
Play
(Press again to hide)
Next
Check speed
Go to www.speedtest.net
Link
Compare speed with your plan (like 300Mb/s)
If speed is too low, restart router and devices
Play
(Press again to hide)
Finish
I have a travel and I will need my mobile phone
BACK
START
Roaming
Turn on data roaming in Settings > Mobile Data
Check if your phone plan works in the country you travel to
Play
(Press again to hide)
Next
Travel tips
Turn off automatic updates to save data
Use WiFi when you can (bus, hotel)
Check your data in the phone app to avoid extra charges
Play
(Press again to hide)
Finish
Precautions
BACK
START
Security tips
Use strong passwords, mix letters, numbers, and symbols
Keep software updated, Always install updates for your OS, apps, and antivirus
Be careful with emails, don’t open attachments from unknown senders
Finish
Technical Guide
Endika Peralta Garmendia
Created on September 25, 2025
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Transcript
By: Endika Garmendia🦎
Technical Guide
Start
Select your topic
I do not connect to the network with any device
I do not connect to the network with some devices
My network connection is slow
I have a travel and I will need my mobile phone
Precautions
I do not connect to the network with any device
BACK
START
WiFi
Make sure the router is on and the Power and WiFi lights are green or blue
Restart the router by unplugging it for 30 seconds
Check the password carefully (capital letters, symbols)
Play
(Press again to hide)
Next
Wired
Check the cable is not broken and is connected well
Try another port on the router if it does not work
Make sure your computer does not show the network as “unknown”
Play
(Press again to hide)
Next
Booster
Put the booster between the router and the weak signal area
Make sure it connects to the main WiFi, not another booster
Restart and set it again if it does not show in networks
Play
(Press again to hide)
Finish
I do not connect to the network with some devices
BACK
START
Compatibility (WiFi 6)
Old devices may not support WiFi 6, only WiFi 4 or 5
On new routers, turn on “legacy mode” to allow old devices
Play
(Press again to hide)
Next
Too many devices
Routers can usually handle 20–30 devices
Disconnect devices you are not using
Play
(Press again to hide)
Next
Band problems
Some routers join 2.4GHz and 5GHz automatically
If a device cannot connect, try separate networks
Play
(Press again to hide)
Finish
My network connection is slow
BACK
START
Check signal
Use apps like WiFi Analyzer (Android) or AirPort Utility (iOS)
If signal is weak, move closer to router or booster
Play
(Press again to hide)
Next
Check speed
Go to www.speedtest.net
Link
Compare speed with your plan (like 300Mb/s)
If speed is too low, restart router and devices
Play
(Press again to hide)
Finish
I have a travel and I will need my mobile phone
BACK
START
Roaming
Turn on data roaming in Settings > Mobile Data
Check if your phone plan works in the country you travel to
Play
(Press again to hide)
Next
Travel tips
Turn off automatic updates to save data
Use WiFi when you can (bus, hotel)
Check your data in the phone app to avoid extra charges
Play
(Press again to hide)
Finish
Precautions
BACK
START
Security tips
Use strong passwords, mix letters, numbers, and symbols
Keep software updated, Always install updates for your OS, apps, and antivirus
Be careful with emails, don’t open attachments from unknown senders
Finish