4 Step Growth Plan
CS/KAM Alignment
Identify Top 3 Growth Accounts
Meet With KAM To Propose Strategy
Identify “WHO” Might Be Easiest To Sell To
+info
+info
Discovery Call With Client/CS/KAM
Discovery Call With Client/CS/KAM
Gain Business Alignment By Understanding Entire Business
After Discovery, You Have The Power!
+info
+info
Discovery Call With Client/CS/KAM Gain Business Alignment By Understanding Entire Business
- Get key stakeholders on client side to attend call
- Use Google Doc with Discovery questions as your call roadmap
- Open-ended questions will unlock business potential
- Find out what solutions they use now & who stakeholders are related to our products/solutions
Identify Top 3 Growth Accounts Identify “WHO” Might Be Easiest To Sell To
- Bring 3 accounts to talk through in next 1x1
- Why those 3?
- Pros/Cons
- What’s the anticipated outcome?
- Create an action plan detailing your strategy
Discovery Call With Client/CS/KAM After Discovery, You Have The Power!
- Use overarching business goals to develop BR, bring in KAM
- Performance BR should be 45 minutes or less, focus is enhanced section of the meeting
- Have KAM/CSP showcase the power of the platform as it relates to goals
- Customer journey mapping to help them understand how we can help
CS/KAM AlignmentMeet With KAM To Propose Strategy
- Ensure CSP/KAM alignment on growth plan
- Create tasks for each stakeholder
- Meet once a week until meeting with client
- Start preparing Google Doc with Discovery questions
- Asking: What don’t I know that I want to know
- Stay closely aligned with KAM to work on BR
4 Step Growth Plan
360Learning
Created on September 19, 2025
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Transcript
4 Step Growth Plan
CS/KAM Alignment
Identify Top 3 Growth Accounts
Meet With KAM To Propose Strategy
Identify “WHO” Might Be Easiest To Sell To
+info
+info
Discovery Call With Client/CS/KAM
Discovery Call With Client/CS/KAM
Gain Business Alignment By Understanding Entire Business
After Discovery, You Have The Power!
+info
+info
Discovery Call With Client/CS/KAM Gain Business Alignment By Understanding Entire Business
Identify Top 3 Growth Accounts Identify “WHO” Might Be Easiest To Sell To
Discovery Call With Client/CS/KAM After Discovery, You Have The Power!
CS/KAM AlignmentMeet With KAM To Propose Strategy