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Windchill Snakes and Ladders

Lisa

Created on September 15, 2025

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Transcript

Windchill Snakes and Ladders

Roll the dice!

Instructions

You do not see the PDF Representation of a document.

  • In what order should you complete the below tasks to resolve this?
    1. Submit a Help ticket.
    2. Manually republish the document.

Clarification Task

  • You are the owner of a change notice, and one of your approvers has clarified the change back to you for updates.
  • Where should you go to find their requested updates? Select the correct option:
    • The Process Tab of the CN.
    • The History Tab of the CN.
    • Your approver's desk.

You need to rename a QMS SOP or WI.

  • Select the correct option to resolve this:
    • In the Actions dropdown, select Rename.
    • Submit a Help ticket.

Error Message: Required Fields

  • You attempted to complete a task but missed filling in at least one required field.
  • Follow the snake back.
  • Fill in any missing information and then resubmit.

ESI Failure

  • You are updating a part and received an ESI failure.
  • Select the correct option to resolve this.
    • Compare the data in Windchill to the data in SAP, identify the mismatched content and how it should be corrected.
    • ESI failures cannot be resolved. Obsolete the part and create a new one.

You are creating an NC and cannot find the part instance in Windchill.

  • Select the correct option to resolve this:
    • Just put the hold on it in the ERP System and don't document it in Windchill.
    • Manually create the part instance in Windchill.
    • Keep refreshing, maybe it'll eventually show up.

Congratulations!

  • Your Windchill record was approved with no clarifications needed by you reviewers/ approvers.
  • This may have occurred because you shared it for pre-review prior to submitting it. Great job!
  • Climb the ladder and congratulate yourself on a job well done!

You are a Product Manager and helped another team member associate a document to a part in Windchill.

  • Thank you for being a team player!
  • Climb the ladder and keep being awesome!

Set Release Target Missing

  • You are revising a document and forgot to set the Release Target. The CN was approved with no Release Target set.
  • Select the correct option to resolve this:
    • Submit a Help Ticket.
    • No ticket is needed, you can still set the release target from the screen you're currently working in.

CONGRATULATIONS! Your team won Windchill Snakes and Ladders! Thanks for playing!

Congratulations!

  • You thought of an idea TBCT can implement to improve Windchill.
  • You suggested it to the GPO, and they thought it was a great idea!
  • The GPO created a demand in Service Now, the team prioritized it, and it's being implemented this week.
  • Thank you for this suggestion! Climb the ladder and celebrate your positive impact!

Resolve Document Association Conflicts

  • You are releasing a Product Document and received this task.
  • Select the correct option to resolve this:
    • Refresh the page and try again.
    • Determine what part this document should be linked to and submit a Help ticket or as a Product Manager for help.

Great news!

  • With Windchill+, it's now easier to find the audit trail history for QMS records and Change Notices.
  • Climb the ladder and enjoy this new benefit!

Ladders

SNAKES

WINDCHILL SNAKES AND LADDERS INSTRUCTIONS

Players start with a token - which represents each of them - in the initial square and take turns rolling the die. The tokens move according to the numbering on the board, in ascending order. If, at the end of a move, a player lands on a square where a ladder begins, they draw a ladder card and move up the token to the square where it ends. If, on the other hand, they land on a square where a snake's tail begins, they draw a chute/snake card. If they answer the question correctly, they do not need to follow the snake. If they DO NOT answer the question correctly, they move the token down to the square where its head ends. There is a variation where, if a player is six or fewer squares away from the end, they must roll precisely the number needed to reach it. If the number rolled exceeds the number of remaining squares, the player cannot move.

If the player lands on a square where the tail of a snake starts, they go down to a lower square where the headis located.

SNAKES

If the player falls on the bottom of a ladder, they move up to the top square where the ladder ends.

Ladders

Congratulations!

  • You just completed Windchill training for a new role and now have access to our Windchill production environment.
  • Climb the ladder and get started on your exciting new Windchill journey!