Dysfunctional conflict is characterized by:
Avoidance and silence, where tensions go underground, eroding trust and psychological safety.
Fragmentation, where individuals or teams become siloed, defensive, or disengaged.
Reduced morale and productivity, as energy is diverted away from collaboration and toward conflict escalation or withdrawal.
Personal attacks and blame, where the focus shifts from resolving the issue to assigning fault.
Dysfunctional conflict is
GBS/WW
Created on September 15, 2025
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Transcript
Dysfunctional conflict is characterized by:
Avoidance and silence, where tensions go underground, eroding trust and psychological safety.
Fragmentation, where individuals or teams become siloed, defensive, or disengaged.
Reduced morale and productivity, as energy is diverted away from collaboration and toward conflict escalation or withdrawal.
Personal attacks and blame, where the focus shifts from resolving the issue to assigning fault.