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Living the Buzz life

What does it mean to live the buzz life?

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Our mission

our purpose

our vision

what we do

MVP

who we aspire to be

who we are

Felt Seen Heard & Remembered

Developing our palate

• tasting coffee is easy!
• learning how to talk about what you taste is an acquired skill
• frequent tastings aid in palate development and alignment
• Challenge yourself to pinpoint various tasting notes

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UNDERSTANDING OUR BUSINESS

• learn the nuances of our beans and roast profiles
• understand offerings we serve our guests every day
• be aware of online subscriptions, bundles, and retail offerings
• download our app to understand guest perspective + level set expectations

What is “specialty coffee”?

• SPECIALTY COFFEE IS UNIQUE:
• Always coffee arabica
• Grown at the perfect altitude
• Grown at the correct time of year
• Grown in the best soil
• Picked at just the right time

• refers to coffee graded 80 points or above on a 100-point scale

• Graded by a certified coffee taster or a licensed q grader

Coffee beans aren’t beans, they’re seeds!What we call coffee "beans" are actually the seeds of the coffee cherry. If unroasted and planted, they could grow into a coffee tree.

SCAA Tasting wheel

Start in the center with broad taste categories such as sweet, fruity, or spicy. Work outward through increasingly specific descriptors—e.g., from fruity to berry-like, then to blackberry or blueberry. This layered approach helps you accurately describe what you taste or smell, whether you're a barista, roaster, or coffee lover.

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COFFEE GROWING REGIONS

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Deputy

Attestations: “I ATTEST…” OR “CERTIFY” THAT TIME PUNCHES ARE CORRECT

Deputy

HOW DOES IT WORK?

• Every time you clock in and out for a shift or meal break you “attest” to your time punches

• Leave a comment for your manager to refer to when they approve your time

• You must claim any cash tips when you clock out

ADJUSTMENTS NEED TO BE MADE?

CLAIM CASH TIPS

MEAL BREAKS:

• All team members must take a 30-minute meal break. In California you must clock out before the start of their 5th hour of work
• This is a required and uninterrupted meal break
• You will “clock Out” and “clock In” from all 30 min breaks
• You may WAIVE YOUR MEAL BREAK; however, your shift may not be longer than 6 hours.

MEAL BREAKS VS. REST BREAKS

REST BREAKS:

• Team members may take one uninterrupted, 10-minute paid rest break for every 4 hours
• You do not clock out for a rest break as these are paid breaks

• Button down shirts: long or short sleeves, must be solid black or grey
• T-shirts: long or short sleeves, any better buzz branded shirt!
• Any other t-shirts must be solid black or grey.

• A Better Buzz issued apron must always be worn while on shift

Aprons

TOPS

DRESS CODE: Except for Better Buzz branded apparel, clothing may not contain logos, branding, or other graphics.

DRESS CODE:

Bottoms

• Full-length pants, capris, and shorts are allowed
• Colors: Solid black, dark grey, or khaki.
• black is the only acceptable denim
• Shorts must be no shorter than 4.5 inches above the knee

Shoes

• Closed-Toed, closed heeled
• Neutral-colored
• Have non-slip bottoms
• Must be “wipeable” (Made of material like PU or Leather)

Hospitality

creating an ambiance that feels welcoming, personalized, memorable and valued Think of a great hospitable experience that you've been a part of!

$100

Barista Referral

refer a friend!

$150

Shift supervisor Referral

Reward payouts

$250

Lead SS/ traveling trainer Referral

Eligibility: Make sure the candidate names you on the online application as their referral! referral bonus is awarded after the new hire has 90-days of continuous employment with us

$500

GM/Hive/ warehouse Referral

FREE SHIFT DRINK WHILE WORKING FREE MEAL WHILE WORKING 35% OFF ON RETAIL & merchandise

perks

• PAY DAY! OUR PAYROLL RUNS ON A BIWEEKLY BASIS, PAY DAY IS ON FRIDAYS
• PAY STUBS & TAX FORMS ARE AVAILABLE IN ADP
• REQUEST SICK TIME IN ADP & VIEW YOUR BALANCE
• UPDATE MAILING ADDRESS, CONTACT INFORMATION, DIRECT DEPOSIT, (YOUR W2 WILL BE SENT TO WHAT IS ON FILE UNLESS YOU OPT TO RECEIVE IT ELECTRONICALLY)
• EMERGENCY CONTACT INFORMATION

ADP

YOUR FIRST PAYCHECK!

YOUR FIRST CHECK WILL MOST LIKELY BE A PAPER CHECK DEPENDING ON WHEN IN THE PAY CYCLE YOU ADD YOUR DIRECT DEPOSIT INFORMATION

YOUR PAYCHECK WILL BE AVAILABLE ON PAY DAY AT YOUR STORE - WE RECOMEND SETTING UP DIRECT DEPOSIT!

• TIME TO CREATE YOUR ADP PROFILE:
• USE THE ASSOCIATED ID, REGISTERED CODE, AND LINK SENT TO YOUR EMAIL
• CREATE A USER ID
• COMPLETE ALL ONBOARDING TASKS:
• FILL OUT TAX FORMS
• SIGN ONBOARDING DOCUMENTS
• ADD ALL PERSONAL INFO
• DIRECT DEPOSIT WILL BE AVAILABLE 24 HOURS AFTER YOUR PROFILE IS PROCESSED

ADP login

• EMERGENCY CONTACTS
• INPUT EMERGENCY CONTACT INFORMATION

• ADP ONBOARDING DOCUMENTS
• ALL MUST BE ELECTRONICALLY SIGNED
• IF YOU STILL SEE A RED CHECKMARK, YOUR SIGNATURE HAS NOT BEEN SAVED. ONCE THE CHECK MARK IS GREEN YOU ARE READY

ADP IMPORTANT IMFORMATION

HARASSMENT TRAINING

• IN YOUR FIRST FEW DAYS OF TRAINING, YOU WILL TAKE THE MANDATORY HARASSMENT TRAINING CLASS
• YOU WILL BE PAID FOR YOUR TIME TAKING THE CLASS
• CHECK IN WITH YOUR MANAGER FOR YOUR LOGIN INFORMATION

the hive

• The hive is our learning management system, you will use this for all trainings
• Not finding a welcome email?
• make sure to use the same email on your application
• check your spam folder
• reach out to training@betterbuzzcoffee.com

THE HIVE:

https://betterbuzzcoffee.wisetail.com

Clocking out

• Deputy will prompt you to take a second photo
• "cash tips received"
• answer attestations and certify your timesheet!
• when clocking out you will have the option to "comment"if an adjustment needs to be made

1000

Push here! >

Smile!

Welcome to the team!

999

Thanks for getting Buzzed with us!

999

Thanks for getting Buzzed with us!

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Thanks for

Getting Buzzed

With us!

OUR PURPOSE

OUR MISSION

We dedicate ourselves to living the BUZZ LIFE, to give, to be, and to live 100%.

We dedicate ourselves to living the BUZZ LIFE, to give, to be, and to live 100%.

WHO WE ARE

WHAT WE DO

We are committed to pushing the boundaries of the coffee experience by creating a BUZZ that is felt, seen, heard, and remembered. Coffee is our catalyst for improving sustainability, inspiring personal growth, and motivating humankind to change the world.

OUR VISION

WHAT WE ASPIRE TO BE

We dedicate ourselves to living the BUZZ LIFE, to give, to be, and to live 100%.

our mission

what we do

We are committed to pushing the boundaries of the coffee experience by creating a BUZZ that is felt, seen, heard, and remembered. Coffee is our catalyst for improving sustainability, inspiring personal growth, and motivating humankind to change the world.

our vision

what we aspire to be

our purpose

who we are

our mission

what we do

our vision

what we aspire to be

our purpose

who we are

Felt Seen Heard & Remembered

What Is the SCA Coffee Taster's Flavor Wheel?

Originally published in 1995 by the Specialty Coffee Association of America (SCAA)—now simply SCA—it quickly became a foundational tool for the specialty coffee world. In 2016, the wheel received a major update in collaboration with World Coffee Research (WCR) and sensory scientists—including the Sensory Analysis Center at Kansas State University. This effort produced the World Coffee Research Sensory Lexicon, the most comprehensive work on coffee flavor to date.

• The revamped wheel boasts a clearer, more intuitive design with meticulously chosen colors—pink for “sweet,” pastels for “medicinal”—that visually connect to the actual flavors they represent.

• It reflects 99 carefully selected descriptors, organized into nine broad categories like sweet, floral, fruity, etc. This structure helps users refine from general categories to precise flavor notes.

Unlock Your Coffee Palate

Refine your taste and elevate every cup.

Tasting coffee is about training your palate to recognize flavors like acidity, sweetness, body, and bitterness. As you explore different coffee origins, roast levels, and brewing methods, you’ll start to notice more specific flavors, such as fruity, nutty, or chocolatey notes. Coffee’s flavor also changes as it cools, so tasting it at different temperatures helps reveal subtler details. Regular tasting and reflection help refine your ability to appreciate coffee’s complexity.

• Flavor Profile: Coffee flavors are influenced by origin, roast level, and brewing method.
• Brewing Methods: Different methods (e.g., pour-over, espresso, French press) bring out distinct flavors

We dedicate ourselves to living the BUZZ LIFE, to give, to be, and to live 100%.

We are committed to pushing the boundaries of the coffee experience by creating a BUZZ that is felt, seen, heard, and remembered. Coffee is our catalyst for improving sustainability, inspiring personal growth, and motivating humankind to change the world.

We are driven by the relentless pursuit of elevating the coffee experience. We inspire our team and community to rise early, dream big, have fun, and maximize their human potential.

• HAVE FUN WITH OUR GUESTS AND OUR TEAM
• WELCOME EVERY GUEST AS THEY ARRIVE
• THANK EACH GUEST FOR VISITING WHEN THEY LEAVE
• CREATE A MEMORABLE EXPERIENCE FOR EVERY GUEST

The coffee belt refers to the band of tropical regions between the Tropic of Cancer and the Tropic of Capricorn where coffee is grown. This zone stretches across Central and South America, Africa, the Middle East, and Asia, providing the warm temperatures, rich soils, and consistent rainfall that coffee plants need to thrive. Within the coffee belt, different regions produce beans with distinct flavor profiles — for example, Latin America is known for bright and balanced coffees, Africa for fruity and floral notes, and Asia for earthy, full-bodied flavors.