Where Should You Focus To Help A Stressed Team?
Your team has been working long hours for months to meet an aggressive product launch deadline. Everyone is starting to show signs of stress and potential burnout.
LET'S GO!
In the lead-up to the launch, you notice two team members are consistently staying until 10 PM while others leave at 6 PM. The late workers seem to be taking on extra tasks that aren't clearly assigned. What should you focus on first?
Praise the late workers for their dedication
Clarify who is responsible for what tasks and redistribute the workload more evenly
Tell the 6 PM leavers they need to step up
Wait until after the launch to address the imbalance
Correct!
Clarifying responsibilities and redistributing tasks ensures work is fair and sustainable for the whole team, reducing the risk of burnout.
CONTINUE
Not quite.
This choice doesn’t address the root problem. Simply praising dedication, telling others to step up, or waiting until after the launch won’t solve the workload imbalance or protect the team from stress.
Try again
Your team is struggling with constant interruptions from other departments asking for "quick favors" and urgent requests. Team members are already working late just to get their regular work done. What should you focus on first?
Tell your team to work more efficiently during regular hours
Ask leadership to ban all cross-department requests
Set clear protocols for how and when other teams can request work from yours
Schedule a team meeting to complain about the interruptions
Correct!
Establishing clear protocols helps manage interruptions without overloading the team, keeping workflows balanced and protecting the team’s time.
CONTINUE
Not quite.
Think about what's completely within your control as a manager and what will have the most immediate impact on reducing pressure for your team.
Try again
Good Job!
You can see how focusing on what you can control, whether it's internal workload distribution or external boundaries, gives you concrete ways to reduce pressure on your team even when you can't change the big picture.
replay
M04 - L04 - A06 - Helping a Stressed Team - Scenario
Tasha Rosenbaum
Created on September 9, 2025
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Transcript
Where Should You Focus To Help A Stressed Team?
Your team has been working long hours for months to meet an aggressive product launch deadline. Everyone is starting to show signs of stress and potential burnout.
LET'S GO!
In the lead-up to the launch, you notice two team members are consistently staying until 10 PM while others leave at 6 PM. The late workers seem to be taking on extra tasks that aren't clearly assigned. What should you focus on first?
Praise the late workers for their dedication
Clarify who is responsible for what tasks and redistribute the workload more evenly
Tell the 6 PM leavers they need to step up
Wait until after the launch to address the imbalance
Correct!
Clarifying responsibilities and redistributing tasks ensures work is fair and sustainable for the whole team, reducing the risk of burnout.
CONTINUE
Not quite.
This choice doesn’t address the root problem. Simply praising dedication, telling others to step up, or waiting until after the launch won’t solve the workload imbalance or protect the team from stress.
Try again
Your team is struggling with constant interruptions from other departments asking for "quick favors" and urgent requests. Team members are already working late just to get their regular work done. What should you focus on first?
Tell your team to work more efficiently during regular hours
Ask leadership to ban all cross-department requests
Set clear protocols for how and when other teams can request work from yours
Schedule a team meeting to complain about the interruptions
Correct!
Establishing clear protocols helps manage interruptions without overloading the team, keeping workflows balanced and protecting the team’s time.
CONTINUE
Not quite.
Think about what's completely within your control as a manager and what will have the most immediate impact on reducing pressure for your team.
Try again
Good Job!
You can see how focusing on what you can control, whether it's internal workload distribution or external boundaries, gives you concrete ways to reduce pressure on your team even when you can't change the big picture.
replay