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CALLER ID

Training Team

Created on September 9, 2025

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Transcript

CALLER ID

Caller ID is helpful — but it’s not always accurate. Make sure you’re speaking to the right human for the right pet.

start

QUESTION 1/5 -Caller id

Question 1/5 - caller id

Rememeber

Remember to always verbally confirm the callers correct phone number

QUESTION 2/6 -Caller id

QUESTION 2/5 - caller id

Remember

Always verify the callers phone number on every call

QUESTION 3/5 - caller id

QUESTION 3/5 - caller id

Rememeber

The caller ID for South Asheville is the hospitals number not the callers

QUESTION 4/5 - Caller id

QUESTION 4/5 - caller id

Explanation

For South Asheville we need to always ask for the callers phone number.

QUESTION 5/5 - caller id

QUESTION 5/5 -caller id

Explanation

Rememeber we should always verify the phone number on every call and not just South Asheville.

You did it!

Great job everyone, you are all amazing and go awesome work!!

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