Roary, the Service Model Surfer
Are you stoked? Click me when you're ready to begin!
Hang ten with Roary as he explores the different waves of support offered by our instructional design team. Select a path to begin your journey.
New Course Design
Course Maintenance
Start Over!
Start Over!
New Course Design
If a course is brand new or has not been offered at FIU for more than five years, our team will offer focused consultation throughout the design and development of the course. Typically, this category of courses is assigned to Instructional Design Consultants if the course is fully online, or to Instructional Design Supervisors and their teams if the course is hybrid.
Ride this wave!
Start Over!
New Course Design Continued:
Click each beach ball below to learn more about our new course design process outline.
Click to catch another wave
Start Over!
Course Maintenance
An instructor's course may already exist as an online or certified hybrid course. In these cases, the Learning Design Team is available to help revise and prepare the Canvas course for a new semester. This category of course is always assigned to an Instructional Design Supervisor and their team.
Ride this wave!
Course Maintenance Continued
Start Over!
An instructor can email their Designer or submit a course support help ticket at the FIU Canvas Support site to request the following:
- A course copy from a past semester
- Multiple courses to be combined (or cross-listed)
- Assistance posting or updating course materials and online assets
- Support for revising the course structure and technical design for the current term
- Consultation for setting up assignments or refreshing new assignments
- Assistance applying DRC request accommodations
- Instructional strategy recommendations or quality enhancements
Tides out, let's wrap up!
That was gnarly, hang loose!
Start again?
Step 2: Design
The designer helps map the online environment and course schedule using evidence-based instructional design practices that optimize how students in the online or blended learning environment interact with the subject matter.
Step 1: Concept Consultation
The instructional designer assists faculty in generating conceptual frameworks that best suit the learning outcomes of the course.
Step 3: Production
The designer then works with the faculty to produce or curate course content, assignments, and assessments.
Step 4: Delivery
Once the semester starts, the designer will remain available to provide training and support for course management.
Step 5: Quality Assurance
Prior to the course start, the designer will review the course for common organization issues and provide best-practice recommendations to the faculty for creating outstanding learning experiences for their students. Additionally, for fully online courses, the designer may assist the course instructor in achieving Quality Matters certification requirements.
Surfs up!
Nina Crutchfield
Created on September 3, 2025
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Transcript
Roary, the Service Model Surfer
Are you stoked? Click me when you're ready to begin!
Hang ten with Roary as he explores the different waves of support offered by our instructional design team. Select a path to begin your journey.
New Course Design
Course Maintenance
Start Over!
Start Over!
New Course Design
If a course is brand new or has not been offered at FIU for more than five years, our team will offer focused consultation throughout the design and development of the course. Typically, this category of courses is assigned to Instructional Design Consultants if the course is fully online, or to Instructional Design Supervisors and their teams if the course is hybrid.
Ride this wave!
Start Over!
New Course Design Continued:
Click each beach ball below to learn more about our new course design process outline.
Click to catch another wave
Start Over!
Course Maintenance
An instructor's course may already exist as an online or certified hybrid course. In these cases, the Learning Design Team is available to help revise and prepare the Canvas course for a new semester. This category of course is always assigned to an Instructional Design Supervisor and their team.
Ride this wave!
Course Maintenance Continued
Start Over!
An instructor can email their Designer or submit a course support help ticket at the FIU Canvas Support site to request the following:
Tides out, let's wrap up!
That was gnarly, hang loose!
Start again?
Step 2: Design
The designer helps map the online environment and course schedule using evidence-based instructional design practices that optimize how students in the online or blended learning environment interact with the subject matter.
Step 1: Concept Consultation
The instructional designer assists faculty in generating conceptual frameworks that best suit the learning outcomes of the course.
Step 3: Production
The designer then works with the faculty to produce or curate course content, assignments, and assessments.
Step 4: Delivery
Once the semester starts, the designer will remain available to provide training and support for course management.
Step 5: Quality Assurance
Prior to the course start, the designer will review the course for common organization issues and provide best-practice recommendations to the faculty for creating outstanding learning experiences for their students. Additionally, for fully online courses, the designer may assist the course instructor in achieving Quality Matters certification requirements.