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Industries

Get to Know Blue Yonder

Supply Chain Innovation

Solutions

Latest Product Release

Retail Industries

From manufacturing to logistics and retail, businesses worldwide achieve faster decision-making, reduced costs and seamless operations with Blue Yonder’s technology.

Retail Hardlines

Retail Softlines

Grocery

Supply chain innovation

AI at Blue Yonder

Solve supply chain challenges and make faster, more proactive decisions

Benefits and challenges solved

A growing team of AI agents

• Accelerate informed, collaborative decision-making

• Unlock end-to-end KPI improvements

• Boost productivity and focus on value-added tasks

Anticipate and analyze potential disruptions with continuous supply chain data monitoring Resolve critical issues quickly with actionable alerts and recommendations

Accurate predictions from ML

Plan confidently with forecasts and predictions from ML models Gain precision and efficiency with ML-enhanced optimization solvers

Secure, explainable AI

Count on industry-leading security to protect data used in AI Get explanations for AI output so teams can validate and trust results

Scalable AI innovation supported by top partners

Use boundless, AI-optimized storage with theSnowflake AI Data Cloud Leverage cutting-edge AI capabilities and limitless compute from Microsoft

History of innovation

Agentic AI

Supply chain innovation

Blue Yonder’s history of AI innovation for supply chain

Deep meta-learning and real-time ML

Mix and match

NeuroBayes

Cyclic boosting

2000

2012

2015

2017

2021

2022

2023

2024

Deep learning and computer vision

Large language models and generative AI

Innovative model architectures and AI agents

Transformers

Unparalleled investment

in people and technology

22+ years

of delivering AI solutions tuned for manufacturing, retail and logistics

AI at Blue Yonder

Agentic AI

Supply Chain Innovation

Blue Yonder AI Agents

Always-on AI that sees, analyzes, decides and acts based on your data

Eliminate data overwhelm and focus on what matters through easy-to-consume, actionable analysis and recommendations

Automate repetitive decision-making processes with speed and accuracy, within guardrails, and increase productivity through rapid, simultaneous tasks

Deploy easily and scale flexibly with business need

AI at Blue Yonder

History of innovation

Solutions

Retail Planning and Category Management

Returns Management

Drop-Off Kiosks

• Self-service returns in under 60 seconds
• Store staff alerts
• In-journey promotional offers

In-store Returns Processing

• In-store dispositioning
• Non-ranged returns handling
• User-friendly store application
• Marketplace returns disposition guidance

Returns Initiation

• Simple, convenient customer journey
• Returns policy enforcement
• Capture vital data for returns decisioning

Warehouse Returns Processing

• User-friendly warehouse application
• ​Dynamic grading of returns
• Optimum disposition outcomes
• Integrated recommerce

Returns Decisioning Engine

• Intelligent routing rules
• Customizable returns policies
• Data-driven dispositioning

Order Management

Warehouse

Transportation

Our rich history

Production Optimization & Network Scheduling

Accredited Carbon Emissions Reporting

Artificial Intelligence & Machine Learning

JDA Retail Planning

Planning & Transportation

Acquisition Announcement

2006

2012

2023

2020

2025

1985

1987

2010

2021

2024

2018

Demand Management

Warehouse & Labor Management

Order Management

Returns & Reverse Logistics

Multi-Enterprise Network & Orchestration

In-store and Warehouse Returns: Processing and Recommerce

Blue Yonder acquires Optoro

Consolidating offerings to deliver the most comprehensive Returns Management solution in the market

Complete end-to-end solution

Operational excellence

Sustainability and waste reduction

Seamless customer experience

Improved profitability

Delivers even more robust, full returns lifecycle management for retailers, brands, and logistics service providers

Additional capabilities to Improve productivity by 2-3X, reducing costs and labor requirements

Recommerce workflows drive inventory circularity and reduce landfill waste by 40%

Fast digital and in-store returns build lasting brand loyalty with fast refunds and seamless journeys

Enhanced decisioning to achieve higher resale value on returned inventory and integrated recommerce

Challenges

Retail hardlines

Rising costs clash with growing complexity

Inventory imbalance from poor visibility

Unpredictable shopper behavior hits bottom line

Global disruptions shake supply chains

Workforce gaps undermine execution

Planning timelines misaligned with reality

Sustainability pressure with no clear path

Tech complexity limits agility

With Blue Yonder

Connect planning and execution in real-time to satisfy customers and margin

Boost bottom line with enhanced supply chain visibility

Retail hardlines

Stay ahead of demand with real-time supply chain intelligence

Proactively sense and manage disruptions with Blue Yonder Network

Break free from long lead times with real-time retail planning solutions

Reduce labor costs, turnover and labor violations with smart AI labor scheduling

Lead the green path to sustainability and compliance

From legacy to leading edge, upgrade on your terms

Challenges

Retail softlines

Vulnerable to macro disruption and trade shocks

Stuck with manual, outdated processes in a digital world

Can’t keep up with volatile customer demand

Fragmented planning across the value chain

Inventory Blind spots in an omni-channel world

Workforce gaps undermine execution

Tech complexity limits agility and repels talent

How to achieve sustainability and compliance without trade-offs

With Blue Yonder

Ditch spreadsheets for cognitive planning solutions

Proactively sense and manage disruptions with Blue Yonder Network

Retail softlines

Seamlessly sync to become a unified supply chain

Master market trends with Blue Yonder AI

Reduce labor costs, turnover and labor violations with smart AI labor scheduling

Achieve harmony between omni-channel and returns

Lead the green path to sustainability and compliance

From vintage to visionary, modernize on your terms

Challenges

Grocery

Rapidly evolving shopper needs

Fresh food waste and shelf gaps

Unpredictable cost pressures

Ranging vs. space constraints

Forecasting amid supply disruption

Lack of end-to-end visibility

Legacy tech dependence and stalled progress

Supplier risk and responsiveness

Challenges

Industries

With Blue Yonder

Minimize waste and maximize availability in fresh foods

Grocery

Move as fast as your shoppers do

Make every inch of space and every item count

Navigate unpredictable cost pressures with confidence

Gain end-to-end visibility for greater resilience, traceability and compliance

Stay connected, to keep supply and demand in sync

Build stronger supplier ties, to mitigate risks

Break free from legacy systems, and modernize on your terms

Challenges

Consumer goods

Controlling inventory for availability and efficiency

Navigating market dynamics

Managing increasing supply chain complexity

Balancing margins amid rising costs

Ensuring quality, compliance and traceability

Controlling soaring logistics and distribution costs

Delivering a seamless omni-channel experience

Mitigating global supply chain shocks

With Blue Yonder

Optimize inventory to boost availability and cut costs

Consumer goods

Turn market volatility into competitive advantage

Simplify complexity connecting planning & execution

Smarter decisions safeguard margins

Reduce distribution spend without sacrificing speed

Guarantee quality and compliance with full visibility

Stay resilient with AI-powered adaptability

One view, all channels for a frictionless customer journey

Challenges

Automotive

Blurry demand, busted forecasts

Consumer demand for customization

Compliance headaches and circular pressure

Too many blind spots too little resilience

Tiered supplier burnout and EV transition

Disjointed logistics, high TCO

Aftermarket chaos causes inventory bloat

With Blue Yonder

Automotive

Confident, market-aligned forecasting

Agile, personalized production

Multi-tier visibility for resilient operations

Built-in compliance and supply chain transparency

Unified logistics for lower total cost of ownership

Smarter planning across the EV supply base

Responsive planning for complex aftermarket demand

Challenges

High tech

Inaccurate demand forecasting

Uncertain component supply amid volatility

Aligning supply with rapid product innovation

Rising costs and execution inefficiencies

Balancing ESG goals with operations efficiency

Lack of multi-party visibility across networks

With Blue Yonder

Galvanize reliability with precise, high-quality forecasts

High tech

Stay ahead of volatility, with machine speed and precision

Supercharge rapid product innovations with agility and intelligence

Control costs with intelligent synchronization

Responsive, network visibility and multi-party collaboration

Track and adapt for sustainable supply chain excellence

Challenges

Industrial

Forecasting and resource allocation gaps

Global disruption and variability

Chronic talent shortages and efficiency pressures

Complex global supply networks and lack of visibility

Increasing need for ESG and sourcing visibility and compliance

Siloed decision-making limits agility

Materials lead time, shortages and inventory constraints

Balancing cost, service, and asset utilization

With Blue Yonder

Drive optimized resource allocation, asset utilization and costs

Industrial

Navigate global disruption and variability

Fight labor shortages with optimized labor, innovation and sustainability

Stay ahead of global network complexity

Reduce ESG fees and compliance risks

Unify decision-making

Mitigate long lead times, shortages and inventory constraints

Balance costs, services and asset utilization