A new feature of our app and online banking allows you to check who you’re paying before you hit send. Now, you’ll be able to check your payee’s details before money leaves your account. Confirmation of Payee has arrived, and it’s part of our commitment to banking with Greater safety.
Learn more
What is Confirmation of Payee?
Confirmation of Payee is an industry-wide service that adds a layer of protection for payments to a BSB and account number. It checks the account name, BSB and account number you’ve entered against the details held by the recipient’s bank and lets you know whether it’s a match.
This can help you make informed decisions before you make a payment, reducing the risk of scams and mistaken payments. Confirmation of Payee is an initiative of Australian Payments Plus, the same organisation that also provides trusted payment services like BPAY®, Osko®, eftpos, PayID® and PayTo®.
How it works
How do I use it?
When you make a payment to a BSB and account number, Confirmation of Payee checks the details you enter against the account name, BSB and account number held by the recipient’s bank and gives you a match outcome. That helps you decide what you want to do next – and gives you more confidence that the money you’re paying is going where you intend it to.
Spotting red flags
What happens if I can’t confirm a payee?
Helping you spot the red flags, if the account name doesn't match, double-check the details or reconsider if this is a safe payment you want to make.
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Transcript
Check who you're paying, before you pay.
A new feature of our app and online banking allows you to check who you’re paying before you hit send. Now, you’ll be able to check your payee’s details before money leaves your account. Confirmation of Payee has arrived, and it’s part of our commitment to banking with Greater safety.
Learn more
What is Confirmation of Payee?
Confirmation of Payee is an industry-wide service that adds a layer of protection for payments to a BSB and account number. It checks the account name, BSB and account number you’ve entered against the details held by the recipient’s bank and lets you know whether it’s a match.
This can help you make informed decisions before you make a payment, reducing the risk of scams and mistaken payments. Confirmation of Payee is an initiative of Australian Payments Plus, the same organisation that also provides trusted payment services like BPAY®, Osko®, eftpos, PayID® and PayTo®.
How it works
How do I use it?
When you make a payment to a BSB and account number, Confirmation of Payee checks the details you enter against the account name, BSB and account number held by the recipient’s bank and gives you a match outcome. That helps you decide what you want to do next – and gives you more confidence that the money you’re paying is going where you intend it to.
Spotting red flags
What happens if I can’t confirm a payee?
Helping you spot the red flags, if the account name doesn't match, double-check the details or reconsider if this is a safe payment you want to make.