Ever sent money to a person or business and wondered if you’ve got the right details? No more guesswork - our app and internet banking now lets you check your payee’s details before hitting send.
Learn more
What is Confirmation of Payee?
Confirmation of Payee is an industry-wide service that adds a layer of protection for payments to a BSB and account number. It checks the account name, BSB and account number you’ve entered against the details held by the recipient’s bank and lets you know whether it’s a match. This can help you make informed decisions before you make a payment, reducing the risk of scams and mistaken payments.
Confirmation of Payee is an initiative of Australian Payments Plus, the same organisation that also provides trusted payment services like BPAY®, Osko®, eftpos, PayID® and PayTo®.
How it works
How do I use it?
When you make a payment to a BSB and account number, Confirmation of Payee checks the details you enter against the account name, BSB and account number held by the recipient’s bank and gives you a match outcome. That helps you decide what you want to do next – and gives you more confidence that the money you’re paying is going where you intend it to.
Spotting red flags
What happens if I can’t confirm a payee?
If the account name doesn't match, this could be a red flag, so double-check the details or question if this is a safe payment you want to make.
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Transcript
Send payments with confidence.
Ever sent money to a person or business and wondered if you’ve got the right details? No more guesswork - our app and internet banking now lets you check your payee’s details before hitting send.
Learn more
What is Confirmation of Payee?
Confirmation of Payee is an industry-wide service that adds a layer of protection for payments to a BSB and account number. It checks the account name, BSB and account number you’ve entered against the details held by the recipient’s bank and lets you know whether it’s a match. This can help you make informed decisions before you make a payment, reducing the risk of scams and mistaken payments.
Confirmation of Payee is an initiative of Australian Payments Plus, the same organisation that also provides trusted payment services like BPAY®, Osko®, eftpos, PayID® and PayTo®.
How it works
How do I use it?
When you make a payment to a BSB and account number, Confirmation of Payee checks the details you enter against the account name, BSB and account number held by the recipient’s bank and gives you a match outcome. That helps you decide what you want to do next – and gives you more confidence that the money you’re paying is going where you intend it to.
Spotting red flags
What happens if I can’t confirm a payee?
If the account name doesn't match, this could be a red flag, so double-check the details or question if this is a safe payment you want to make.