Want to create interactive content? It’s easy in Genially!
Get started free
Mission Possible
AJ
Created on August 19, 2025
Start designing with a free template
Discover more than 1500 professional designs like these:
Transcript
Mission: Possible!
Can you solve every clue?
Start
Complete all missions to claim your certificate!
Mission 2
Mission 1
Service Standards Lock
Decode the Customer Case File
Mission 4
Mission 3
Mission Debrief
Spot the Clue
Mission 1 Decode the Secret Instructions
Question 1/4
Decoder Key: Replace each letter with the previous letter in the alphabet (A→Z, B→A, …, Z→Y).
Keep track of your answers; they may be a clue...
Mission 1 Identify the Correct Agent Skill
Question 2/4
Decoder Key: Follow the previous pattern from the last clue. Then, reverse the letters in each word.
Keep track of your answers; they may be a clue...
Mission 1 Identify the Next Step in the Service Journey
Question 3/4
Decoder Key: Reverse the letters in each word. Then, replace each vowel with the next vowel (A→E, E→I, I→O, O→U, U→A).
Keep track of your answers; they may be a clue...
Mission 1 Clue for Final Vault
Question 4/4
Agents, your mission is almost complete. Take the first letter of each of your previous three answers to create a three-letter code and enter it to unlock the next mission.
Complete all missions to claim your certificate!
Mission 2
Mission 1
Service Standards Lock
Decode the Customer Case File
Mission 4
Mission 3
Mission Debrief
Spot the Clue
Mission 2 Field Intel
Question 1/2
Match the Mission
Mission 2 First Step in Escalations
Question 2/2
Complete all missions to claim your certificate!
Mission 2
Mission 1
Service Standards Lock
Decode the Customer Case File
Mission 4
Mission 3
Mission Debrief
Spot the Clue
Mission 3 Spot the word in the sentence that doesn’t belong.
Mission 3 Spot the word in the sentence that doesn’t belong.
Mission 3 Spot a customer who received great service.
Question 3/3
Complete all missions to claim your certificate!
Mission 2
Mission 1
Service Standards Lock
Decode the Customer Case File
Mission 4
Mission 3
Mission Debrief
Spot the Clue
Mission 4 Answer the statements correctly to unlock the next part of your mission.
Question 1/3
Mission 4 Answer the statements correctly to unlock the next part of your mission.
Question 2/3
Mission 4 Answer the statements correctly to unlock the next part of your mission.
Question 3/3
Congratulations! You have completed all the missions!
Mission 2
Mission 1
Service Standards Lock
Decode the Customer Case File
Mission 4
Mission 3
Mission Debrief
Spot the Clue
Certificate
CUSTOMER SERVICE SUPER STAR
Top Agent
The mission is possible because of you.
LAST STEP! Click here to let us know you completed your mission!
Are you sure you want to exit?
Exit
Back