“There is no reminder during the checkout process.” “I kept repeating that I did not receive the parcel, but the customer service just repetitively asked me to check if my family or friends had taken it.” “I have no choice. I can’t find any local store selling the same plug.”
Lau
Keitung Lam
Created on May 22, 2025
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Transcript
9:15 PM
Lau Lok-hung
calling...
9:16 PM
Lau Lok-hung
00:00
read
“There is no reminder during the checkout process.” “I kept repeating that I did not receive the parcel, but the customer service just repetitively asked me to check if my family or friends had taken it.” “I have no choice. I can’t find any local store selling the same plug.”