APRIL'S COLLECTIVE IMPACT REPORT

APRIL'S COLLECTIVE IMPACT REPORT

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:

OVERVIEW

In our journey to combat poverty and homelessness, we’ve learned that no one can do it alone. Collaboration is key, bringing together various agencies under the shared goal of guiding people toward self-sufficiency.

COORDINATED CARE

INTAKE & REFERRALS

SELF-SUFFICIENCY

Essential Documentation

Health & Wellness

Financial IndependencE

Employment

Rent & Utilities

Alston Wilkes Society, Carolina Community Actions, Bethel Shelters, Catawba Mental Health, No Sad Story Ministry, FAVOR- Faces and Voices of Recovery, House of Agape, Keystone Substance Abuse Services, The Haven Men’s Shelter, The Life House Women’s Shelter, The Manna House Pantry.

Fresh Food Access

We are excited to welcome our new Executive Director, Taylor Thomas, to the team. We look forward to Pathways 2.0 under his leadership.

Independent Living

IMPACT STORIES

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:APRIL 2025

Our Coordinate Care system

Campus Map

OVERVIEW

COORDINATED CARE

Coordinated Care

Input

INTAKE & REFERRALS

SELF-SUFFICIENCY

Pathways Intake & Referral Services

Service Providers

Essential Documentation

Health & Wellness

Financial IndependencE

Employment

Output

Shelters

Rent & Utilities

TAX SERIVCES AND SUPPORT

Advancing toward independent living and self-sufficiency.

Fresh Food Access

Independent Living

IMPACT STORIES

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:APRIL 2025

INTAKE & REFERRALS

OVERVIEW

183

Intakes year-to-date.

COORDINATED CARE

47

Intakes in April.

INTAKE & REFERRALS

These are NEW individuals entering the system for the first time.

These are the total number of NEW individuals in the system.

Detailed Report

SELF-SUFFICIENCY

Essential Documentation

Health & Wellness

Financial IndependencE

Employment

Year-to-Date Referrals

323

Rent & Utilities

TAX SERIVCES AND SUPPORT

Fresh Food Access

Detailed Report

Independent Living

IMPACT STORIES

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:APRIL 2025

SELF-SUFFICIENCY MEASURES

OVERVIEW

COORDINATED CARE

SHARED GOAL

INTAKE & REFERRALS

SELF-SUFFICIENCY

Pathways and on-site agencies empower individuals toward self-sufficiency by streamlining access to essential resources and services while fostering a collective impact.

Essential Documentation

Health & Wellness

Financial IndependencE

Employment

Rent & Utilities

MEASURES

TAX SERIVCES AND SUPPORT

Fresh Food Access

Independent Living

IMPACT STORIES

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:APRIL 2025

Essential Documentation

OVERVIEW

(Bethel Shelters, The Haven Men’s Shelter, Alston Wilkes Society, The Life House)

Measurable Achievements: Obtaining a driver’s license, securing a Social Security card, acquiring a birth certificate, and/or ensuring that all documents are current and valid.

COORDINATED CARE

INTAKE & REFERRALS

SELF-SUFFICIENCY

34

Essential Documentation

Health & Wellness

23

Financial IndependencE

Employment

Goal: # of clients seeking essential documents. Achievement: # of clients who obtained an ID.

(67%)

Rent & Utilities

Trends

TAX SERIVCES AND SUPPORT

(Note: Not all clients want or need IDs)

Fresh Food Access

Independent Living

IMPACT STORIES

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:APRIL 2025

Health & Wellness

OVERVIEW

Measurable Improvements: Consistent engagement with healthcare providers, counselors, and peer-support specialists, adherence to prescribed medical treatments, improved self-reported symptoms, and increased participation in wellness activities such as any of the classes offered in The Learning Lab.

(Catawba Mental Health, Keystone, No Sad Story, FAVOR- Faces and Voices of Recovery)

COORDINATED CARE

INTAKE & REFERRALS

SELF-SUFFICIENCY

12

Essential Documentation

10

Health & Wellness

Financial IndependencE

(83%)

Employment

Goal: # of clients seeking to enhance health and wellness. Improved: # of clients who showed improvement.

Trends

Rent & Utilities

TAX SERIVCES AND SUPPORT

(Note: Not all clients want or need to improve this area of their life)

Fresh Food Access

Independent Living

IMPACT STORIES

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:APRIL 2025

Financial IndependencE

OVERVIEW

Measurable Improvements: Improved employment status, increased savings, participation in financial literacy programs, opening a bank account, paying off credit card expenses, or making partial contributions toward rent, food, healthcare, and other necessities.

(Bethel Shelters, The Haven Men’s Shelter, The Life House, No Sad Story)

COORDINATED CARE

INTAKE & REFERRALS

SELF-SUFFICIENCY

Essential Documentation

Health & Wellness

Financial IndependencE

Employment

Goal: # of clients seeking to improve financial independence. Improved: # of clients who showed improvement.

(83%)

Rent & Utilities

Trends

TAX SERIVCES AND SUPPORT

(Note: Not all clients want or need to improve this area of their life)

Fresh Food Access

Independent Living

IMPACT STORIES

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:APRIL 2025

Employement

OVERVIEW

Measurable Improvements: Maintaining the same job for a minimum specified period, transitioning from part-time to full-time employment, completing job training programs, successfully acquiring new employment following job loss, and regularly, timely receipt of income.

(Bethel Shelters, The Haven Men’s Shelter, The Life House, No Sad Story)

COORDINATED CARE

INTAKE & REFERRALS

SELF-SUFFICIENCY

38

Essential Documentation

16

Health & Wellness

Financial IndependencE

Goal: # of clients seeking to improve their employment situation. Improvement: # of clients who showed improvement.

(42%)

Employment

Trends

Rent & Utilities

TAX SERIVCES AND SUPPORT

(Note: Not all clients want or need to improve this area of their life)

Fresh Food Access

Independent Living

IMPACT STORIES

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:APRIL 2025

Independent Living

OVERVIEW

Measurable Achievements: Successful transition from shelter to independent housing, long-term residency in stable housing without the recurrent need for emergency housing services, ability to manage household responsibilities, and engagement in the community or supportive services that enhance living stability.

COORDINATED CARE

INTAKE & REFERRALS

SELF-SUFFICIENCY

Essential Documentation

35

Health & Wellness

Financial IndependencE

11

55

Employment

235

Rent & Utilities

32

TAX SERIVCES AND SUPPORT

clients successfully transitioned to independent living in April!

Fresh Food Access

Total number of clients that used their services at Pathways

Independent Living

IMPACT STORIES

Trends

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:APRIL 2025

Rent & Utilities

OVERVIEW

COORDINATED CARE

INTAKE & REFERRALS

SELF-SUFFICIENCY

Essential Documentation

Health & Wellness

Financial IndependencE

Employment

Rent & Utilities

TAX SERIVCES AND SUPPORT

Carolina Community Actions at Pathways made a tangible impact by providing utility assistance and sufficiency support to 172 clients.

Fresh Food Access

Independent Living

IMPACT STORIES

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:APRIL 2025

tax returns with v.i.t.a.

OVERVIEW

COORDINATED CARE

INTAKE & REFERRALS

SELF-SUFFICIENCY

Essential Documentation

Health & Wellness

$1,220,793

$86,868,983.00

$3,277,880

Financial IndependencE

Total federal adjusted gross income for all returns filed.

Total federal and state additional tax due with return

Total federal and state refund. Note: Refund includes any and all tax credit amounts.

Employment

Rent & Utilities

TAX SERIVCES AND SUPPORT

5,158

Fresh Food Access

Independent Living

Total federal and state filed returns by electronic and paper this tax season

IMPACT STORIES

THE COLLECTIVE IMPACT REPORT AT PATHWAYS:APRIL 2025

fresh food access

OVERVIEW

COORDINATED CARE

INTAKE & REFERRALS

SELF-SUFFICIENCY

Essential Documentation

Health & Wellness

Financial IndependencE

Employment

Rent & Utilities

1,723 BAGS OF FRESH GROCERIES PROVIDED

1,148 HOT MEALS SERVED

TAX SERIVCES AND SUPPORT

Fresh Food Access

Independent Living

IMPACT STORIES

collaboration at pathways: celebrating strides toward self-sufficiency

"FAVOR and Keystone's weekly recovery sessions provided practical skills and a supportive environment to help those on their journey to recovery."

"A client secured full-time employment at a restaurant, which helped improve his financial stability and increase his self-sufficiency."

-Bethel Shelters

-FAVOR

"Jericha with Keystone has been supporting a client through lessons in the Learning Lab and one on one peer support over the past few months, and we are happy to report that the client has maintained sobriety from drugs and alcohol for 6 weeks!"

"Thanks to a referral from The Haven, a Veteran who completed their program transitioned into our Men’s Transitional Mission Center. With his first month and deposit covered, he’s now thriving. Grateful to Nancy and the team for the continued partnership."

-Keystone Substance Abuse Services

-No Sad Story Ministry

"One client was able to apply for a nursing program online and is scheduled to begin classes to further her education. This will provide her an opportunity to move from being a sitter to a CNA."

Edward, who works at a local university, turned to The Haven Men’s Shelter during a difficult time. With guidance from staff, he secured permanent housing and received the essentials to turn his apartment into a home. Today, Edward is thriving—proof of what’s possible with resilience, support, and a safe place to land."

-The Life House

-The Haven Men's Shelter

Jo Ann Blackwell of the Alston Wilkes Society has assisted six of our clients at Bethel Shelters in obtaining their identification cards. We are grateful for her commitment to supporting their journey toward self-sufficiency."

"Dondrell goes above and beyond to help his clients on their path to recovery. He deserves a big shout out!"

-Keystone Substance Abuse Services

-Bethel Shelters