Areas of expertise
Koko
Qualifications
+ Info
My diverse experiences in France and abroad have allowed me to develop a unique versatility, combining skills in administrative management, project management, customer relations and communications. Each role has strengthened complementary skills, enabling me to offer a complete and adaptable expertise tailored to my clients' needs, in order to provide an effective and personalized support.
Trilingual virtual assistant
🎯 One goal: Supporting you in managing your projects and daily tasks, to make your life easier!
Abilities
+ Info
+ Info
Why choose me?
+ Info
1. Almost 20 years of experience across various sectors (non-profit, cultural, hospitality).
2. I am versatile and adaptable.
3. My availability for both in-person and remote assignments.
4. My unwavering positive attitude!
Areas of expertise
Communications
Administrative management
My years of experience have helped me develop strong internal and external communication skills. I have also been involved in establishing partnerships, which has allowed me to develop a strategic vision and the ability to build solid professional relationships, useful for supporting companies in their growth or organization.
Throughout my career, I have developed strong administrative rigor, organizational methods, and attention to detail. My responsibilities have also allowed me to acquire excellent planning and anticipation skills, but most importantly, the ability to juggle multiple tasks.
Skills: software proficiency, writing skills, phone handling, email management, transcriptions and translations, billing and pre-accounting, diary management, task prioritization, meeting deadlines, organizing meetings and travel, data collection and research, database management, filing and archiving (physical and digital), inventory and stock management
Skills: developing and executing communication strategies, content writing, website and social media creation & management, press and media relations, partnership development, performance analysis
Project management
Customer relations
Thanks to my background in the cultural sector, I have gained expertise in managing complex projects, from planning to execution. I have managed teams, budgets, partnerships, and event logistics—skills that are directly transferable to administrative project management. I have also learned to prioritize and manage my time effectively.
My experience in hospitality has allowed me to master the art of customer service. I know how to respond to requests professionally and ensure efficient and high-quality service, even in difficult and stressful situations.
Skills: on-site reception, phone handling, billing and payments, customer relationship management, active listening, empathy and kindness, problem-solving, patience, adaptability, attention to detail, language skills
Skills: planning and scheduling, task prioritization, sourcing providers and partners, resource allocation, financial transaction management and budget tracking, team management, task delegation, deadline monitoring, problem-solving, process and tool implementation, logistics management
Qualifications
Master's degree in cultural project management
Certificates
FLSH, Lille, FR
BULATS in Spanish - 2005Certificate in Advanced English - 2005 First Certificate in English - 2003
2006-2008
Expertise in designing, coordinating, executing artistic and event-related projects, with a strong grasp of organizational, financial and partnership aspects.
Bachelor's degree in English & Spanish
Prize
FLSH, Lille, FR
1er regional prize Graines d'EntrepreneursCCI, Lille, Fr, 2005
2003-2006
Skills in intercultural communication, translation, international project management, and a strong foundation in law, economics and marketing.
Training course
Baccalauréat in literature (bilingual section)
Lycée Voltaire, wingles, FR
HACCP certificationGreta, Arras, Fr, 2017
2000-2003
Strong general knowledge, proficiency in English, communication and analytical skills.
Abilities
Languages
French: native English and Spanish: fluent I understand everything I read or hear. I can produce complex texts, but also communicate fluently and precisely in a professional environnement. Italian: intermediate I understand the main points of a discussion. I can produce a simple and coherent speech. I am autonomous when traveling. Korean and French sign language: beginner I can communicate in a basic way, ask simple questions and respond to them.
European driving license
B / BE / C / CE
I am authorized to drive vehicles with trailers as well as heavy trucks, providing complete mobility for a variety of missions
Hobbies
Passionate about music and all forms of art, I express my ethical and eco-friendly commitment through vegan cooking and crochet. My consistency, demonstrated by over 20 years of loyalty to the manga One Piece, goes hand in hand with strong adaptability, nurtured by my nomadic lifestyle and travels. These experiences have developed my open-mindedness, resilience and ability to invest myself sustainably in every professional project.
IT skills
Notion, Slack, Microsoft 365, Canva, Photoshop, Wordpress, Brevo • Events: Spaiectacle, Bob Booking • Hospitality: Opera, Apaleo
• Care services: Progisap.
Experiences in customer relations
Chef | Sep 2021 - Mar 2023Koko's Vegan Cuisine, Petrolia, Ca, USA Vacation apartment manager | May 2017 - Aug 2018 Granada, Spain Salesperson | Oct 2017 - Aug 2018 La Hermosa, Granada, Spain Barmaid | 2014 - 2016 Brasserie Barbès + L'Impasse + EvaZion, Paris, Fr Head waitress | 2007 - 2008 Le Flibustier + Le Crocodile, Lille metropolis, Fr
Experiences in communication
Communications manager | 2018 - 2016MJC du Virolois cultural events, Tourcoing, Fr Communications manager | 2004 - 2006 University projects of the FLSH, Lille, Fr Communications manager | 2004 - 2005 Association des Guides de la Treille, Lille, Fr
Experiences in project management
Production manager | Sep 2014 - Jun 2016"Les Vendredis Saints" - La Scène du Canal, Paris, Fr Booking agent | Mar 2013 - Aug 2015 Jericho Prod, Saint-Denis, Fr Production manager | Jan 2012 - Mar 2013 "Festival Wolfest" - Big Bang Sound, Lille Fr Development manager | Mar 2010 - Sep 2011 Prod. Teatro de los Orígenes, Málaga, Spain Development manager | Sep 2008 - Aug 2009 Madeg'n Groupe, Roubaix, Fr Production assistant | Jan - Dec 2007 "Festival La Sauce Jack" - MJC du Virolois, Tourcoing, Fr
Experiences in administrative management
Billing manager | May - Oct 2025 Résidence Domitys, Châteaurenard, Fr Receptionist | Nov 2024 - Apr 2025 Résidence Domitys, Châteaurenard, Fr Receptionist | Dec 2023 - Apr 2024 Hôtel**** Les Sherpas, Courchevel 1850, Fr Receptionist | May - Nov 2023 Hôtel*** Auberge du Manoir, Chamonix, Fr Internet assessor | Sep 2018 - Jul 2021 Appen, remote Executive assistant | Apr 2009 - Feb 2010 MJC du Virolois, Tourcoing, Fr
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Transcript
Areas of expertise
Koko
Qualifications
+ Info
My diverse experiences in France and abroad have allowed me to develop a unique versatility, combining skills in administrative management, project management, customer relations and communications. Each role has strengthened complementary skills, enabling me to offer a complete and adaptable expertise tailored to my clients' needs, in order to provide an effective and personalized support.
Trilingual virtual assistant
🎯 One goal: Supporting you in managing your projects and daily tasks, to make your life easier!
Abilities
+ Info
+ Info
Why choose me?
+ Info
1. Almost 20 years of experience across various sectors (non-profit, cultural, hospitality). 2. I am versatile and adaptable. 3. My availability for both in-person and remote assignments. 4. My unwavering positive attitude!
Areas of expertise
Communications
Administrative management
My years of experience have helped me develop strong internal and external communication skills. I have also been involved in establishing partnerships, which has allowed me to develop a strategic vision and the ability to build solid professional relationships, useful for supporting companies in their growth or organization.
Throughout my career, I have developed strong administrative rigor, organizational methods, and attention to detail. My responsibilities have also allowed me to acquire excellent planning and anticipation skills, but most importantly, the ability to juggle multiple tasks.
Skills: software proficiency, writing skills, phone handling, email management, transcriptions and translations, billing and pre-accounting, diary management, task prioritization, meeting deadlines, organizing meetings and travel, data collection and research, database management, filing and archiving (physical and digital), inventory and stock management
Skills: developing and executing communication strategies, content writing, website and social media creation & management, press and media relations, partnership development, performance analysis
Project management
Customer relations
Thanks to my background in the cultural sector, I have gained expertise in managing complex projects, from planning to execution. I have managed teams, budgets, partnerships, and event logistics—skills that are directly transferable to administrative project management. I have also learned to prioritize and manage my time effectively.
My experience in hospitality has allowed me to master the art of customer service. I know how to respond to requests professionally and ensure efficient and high-quality service, even in difficult and stressful situations.
Skills: on-site reception, phone handling, billing and payments, customer relationship management, active listening, empathy and kindness, problem-solving, patience, adaptability, attention to detail, language skills
Skills: planning and scheduling, task prioritization, sourcing providers and partners, resource allocation, financial transaction management and budget tracking, team management, task delegation, deadline monitoring, problem-solving, process and tool implementation, logistics management
Qualifications
Master's degree in cultural project management
Certificates
FLSH, Lille, FR
BULATS in Spanish - 2005Certificate in Advanced English - 2005 First Certificate in English - 2003
2006-2008
Expertise in designing, coordinating, executing artistic and event-related projects, with a strong grasp of organizational, financial and partnership aspects.
Bachelor's degree in English & Spanish
Prize
FLSH, Lille, FR
1er regional prize Graines d'EntrepreneursCCI, Lille, Fr, 2005
2003-2006
Skills in intercultural communication, translation, international project management, and a strong foundation in law, economics and marketing.
Training course
Baccalauréat in literature (bilingual section)
Lycée Voltaire, wingles, FR
HACCP certificationGreta, Arras, Fr, 2017
2000-2003
Strong general knowledge, proficiency in English, communication and analytical skills.
Abilities
Languages
French: native English and Spanish: fluent I understand everything I read or hear. I can produce complex texts, but also communicate fluently and precisely in a professional environnement. Italian: intermediate I understand the main points of a discussion. I can produce a simple and coherent speech. I am autonomous when traveling. Korean and French sign language: beginner I can communicate in a basic way, ask simple questions and respond to them.
European driving license
B / BE / C / CE
I am authorized to drive vehicles with trailers as well as heavy trucks, providing complete mobility for a variety of missions
Hobbies
Passionate about music and all forms of art, I express my ethical and eco-friendly commitment through vegan cooking and crochet. My consistency, demonstrated by over 20 years of loyalty to the manga One Piece, goes hand in hand with strong adaptability, nurtured by my nomadic lifestyle and travels. These experiences have developed my open-mindedness, resilience and ability to invest myself sustainably in every professional project.
IT skills
Notion, Slack, Microsoft 365, Canva, Photoshop, Wordpress, Brevo • Events: Spaiectacle, Bob Booking • Hospitality: Opera, Apaleo • Care services: Progisap.
Experiences in customer relations
Chef | Sep 2021 - Mar 2023Koko's Vegan Cuisine, Petrolia, Ca, USA Vacation apartment manager | May 2017 - Aug 2018 Granada, Spain Salesperson | Oct 2017 - Aug 2018 La Hermosa, Granada, Spain Barmaid | 2014 - 2016 Brasserie Barbès + L'Impasse + EvaZion, Paris, Fr Head waitress | 2007 - 2008 Le Flibustier + Le Crocodile, Lille metropolis, Fr
Experiences in communication
Communications manager | 2018 - 2016MJC du Virolois cultural events, Tourcoing, Fr Communications manager | 2004 - 2006 University projects of the FLSH, Lille, Fr Communications manager | 2004 - 2005 Association des Guides de la Treille, Lille, Fr
Experiences in project management
Production manager | Sep 2014 - Jun 2016"Les Vendredis Saints" - La Scène du Canal, Paris, Fr Booking agent | Mar 2013 - Aug 2015 Jericho Prod, Saint-Denis, Fr Production manager | Jan 2012 - Mar 2013 "Festival Wolfest" - Big Bang Sound, Lille Fr Development manager | Mar 2010 - Sep 2011 Prod. Teatro de los Orígenes, Málaga, Spain Development manager | Sep 2008 - Aug 2009 Madeg'n Groupe, Roubaix, Fr Production assistant | Jan - Dec 2007 "Festival La Sauce Jack" - MJC du Virolois, Tourcoing, Fr
Experiences in administrative management
Billing manager | May - Oct 2025 Résidence Domitys, Châteaurenard, Fr Receptionist | Nov 2024 - Apr 2025 Résidence Domitys, Châteaurenard, Fr Receptionist | Dec 2023 - Apr 2024 Hôtel**** Les Sherpas, Courchevel 1850, Fr Receptionist | May - Nov 2023 Hôtel*** Auberge du Manoir, Chamonix, Fr Internet assessor | Sep 2018 - Jul 2021 Appen, remote Executive assistant | Apr 2009 - Feb 2010 MJC du Virolois, Tourcoing, Fr