Communication of Recommendations – for Improving instructional effectiveness

Communication of Recommendations – for Improving instructional effectiveness

EID-590 By: Nickie Perry

Area of Weakness #1

After analyzing all seven weeks of collected data—from surveys, attendance, observations, feedback, and interviews—it’s clear that while our instructional solution is helping new employees engage with the company’s internal communication platform, there are some key areas that need refinement. Area of Weakness #1: Inconsistent Engagement in Early Weeks Data from Week 1 and Week 2 surveys and attendance records showed that many learners struggled to stay fully engaged early on.

Recommendation:

To address this, I recommend simplifying early lesson content and incorporating short, real-world examples and role-play scenarios into Week 1 and 2 materials. These adjustments will help ease new employees into the system in a more relatable, digestible way. Visual walkthroughs and guided practice sessions should also be embedded earlier in the program.

Area of Weakness #2: Real-Time Confusion and Delayed Feedback

Week 3 and Week 4 feedback pointed to confusion during live sessions, especially when employees had to apply what they’d just learned. Several learners shared that they were hesitant to ask questions during the lesson, and by the time they received help, they’d already fallen behind.

Recommendation:

Introduce a built-in help feature or live chat support during practice activities. Also, design more intentional check-ins during live sessions where facilitators pause and ask for real-time reactions, giving learners a chance to clarify in the moment. This will increase confidence and help reduce frustration.

Area of Weakness #3: Need for Ongoing Practice and Reinforcement

From Week 5 through Week 7, I saw consistent patterns from the observation reviews, interview responses, and final summary data that pointed to a need for more hands-on practice. One participant said, “I felt like I understood it during training, but when I had to use it alone, I panicked.”

Recommendation:

Incorporate a follow-up support system—such as mini-review lessons, practice quizzes, or peer support groups—into the final weeks of training. These tools will help learners continue applying their skills after the official sessions end, promoting long-term retention and independence.

Conclusion

By making these three changes, our instructional solution will better support learners from the moment they log in until long after training wraps up. These recommendations were drawn directly from the feedback and patterns I observed, and they align with our core goal: making sure every employee feels confident using our internal communication platform, starting on day one.