UN 2.0 in Action: Tools, Trainings, and Community Insights
Getting Started
Meet Your Speakers
United Nations System Staff College (UNSSC)
Office of the Under-Secretary-General
Department of Economic and Social Affairs (DESA)
Liyaan Sataravala
Finbar Hefferon
Transformation Associate Fellow
Programme Management Officer, Strategic Planning and Communication Services
Meet Liyaan
Jianqun Wang
Public Information Officer
Strategic Planning and Communication Services
cecilia ferraro titin
Transformation Individual Contractor
Meet Cecilia
Outline what the UN 2.0 Fundamentals E-Learning Path is and why it matters
Describe how the UNSSC developed the Path
Examine key features of the Path
today's agenda
Identify how you can get started
Identify how to Mainstream UN 2.0 to your context using a Change Management Framework
UN 2.0 case study: The DESA UN 2.0 Community.
UN 2.0 implementation in action: The UN DESA SDG Chatbot
Question and Answer Segment
Mentimeter
Word Cloud
UN 2.0 to me means...
- Select the link or scan the QR code and share your insights in the mentimeter
- All responses are anonymous
UN 2.0 Fundamentals E-Learning Path
What can you expect and how can you get started?
How did we address this?
Questions we often receive
How did we develop the Path?
Why does this matter?
Imagine you're driving in a car, whilst only looking in the rear-window mirror.
1. Strategic Foresight Fundamentals
UN 2.0 Reference
'Recent crises demonstrate that the future will not necessarily mirror the past.''Fostering strategic foresight capacity means cultivating structured methods that help to navigate uncertainty, imagine better futures and chart new paths forward already today. '
About the Module
- Lessons: 6 Lessons
- Explain what Strategic Foresight is and its increasing significance across the UN System
- Describe how Strategic Foresight differs from traditional planning approaches and identify guiding principles and habits to build Strategic Foresight skills
- Examine use cases from across the UN System
- Analyze tools you could utilise to apply Strategic Foresight to your own context and experiment them with a Strategic Foresight simulation
Mentimeter
Poll
Imagine you need to decide what to have for lunch. How many of you would go about it like this?
- Select the link or scan the QR code and share your insights in the mentimeter
- All responses are anonymous
2. Behavioural Science Fundamentals
UN 2.0 Reference
'In behavioural science, it is recognized that people do not always behave in predictable ways and that human behaviour is often shaped by a variety of factors, including biases and mental shortcuts.'
About the Module
- Lessons: 6 Lessons
- Define several key concepts relating to Behavioural Science in the UN
- Identify theoretical frameworks within Behavioural Science and their context within the UN
- Explain the step by step process in the UN Practitioner's Guide to Getting Started with Behavioural Science, through which Behavioural Science can be applied to policy challenges.
Mentimeter
Poll
When I hear the term data I think of...
- Select the link or scan the QR code and share your insights in the mentimeter
- All responses are anonymous
3. Data Science Fundamentals
UN 2.0 Reference
'Data help us to understand not just what happened but also why it happened, what may happen next and how to respond.'
About the Module
- Lessons: 5 Lessons
- Identify your journey of turning data into impact.
- Introduce the role of data in the UN, some key concepts in data science, and the lifecycle of the data science project.
- Analyze topics of Artificial Intelligence (AI) and Big Data and their importance in today’s data-driven world.
Mentimeter
Poll
UN 2.0 highlights its vision for becoming a digitally fluent UN System. Let’s think of digital fluency like learning a new language.
- Select the link or scan the QR code and share your insights in the mentimeter
- All responses are anonymous
Source: Neeley, T. (2022, April 12). Developing a digital mindset. Harvard Business Review. https://hbr.org/2022/05/developing-a-digital-mindset
4. Digital Fundamentals
UN 2.0 Reference
'Our vision is a digitally fluent United Nations system with the right talent, as well as human-centred digital systems, processes and tools to improve and reshape our work'
About the Module
- Lessons: 6 Lessons
- Define digitization, digitalization, and digital in your context as well as the context of UN 2.0.
- Recognize what a few key technologies do in simple terms, and how digital is being applied across the UN.
- Identify how to consider scoping your own digital interventions within your UN Context
Mentimeter
Poll
Do you believe you're creative? Why? (Or, why not?)
- Select the link or scan the QR code and share your insights in the mentimeter
- All responses are anonymous
5. Introduction to Innovation
definition
'Doing things differently, doing different things'
About the Module
- Lessons: 7 Lessons
- Define Innovation within a UN 2.0 Context;
- Identify the differing types of Innovation
- Examine the processes around Innovation
How to get started
unssc's Learning PlatformbLUE lINE
- Step 1: Select the link to register for the Path
- Step 2: Register for the Pathusing your UN Email Address
- The Module takes place on the Blue Line Platform. If you are accessing the Blue Line for the first time, you will be prompted to change your password.
- If you are an existing user, feel free to access the Path using your existing credentials.
- Forgot your password? Select this link
- Step 3: After registering, access the self-paced Path on the Blue Line here
6. Change Management Framework
Concept
Mainstreaming UN 2.0
How
Select the Padlet Link in the chat and share the following insights in the padlet:
- Systems and Tools: What systems & tools does your Team/Unit/Organization need or are getting in the way of a UN 2.0 Culture?
- Ways of Working: What does your Team/Unit/Organization need to do more or less of to build a UN 2.0 Culture?
- Processes and Procedures: What does your Team/Unit/Organization need to change regarding your processes and procedures related to an Innovation Culture?
- Your commitment: What can you do starting today that would also make an impact in building a UN 2.0 Culture - can be small, can be big!
Office of the Under-Secretary-General
Department of Economic and Social Affairs (DESA)
Finbar Hefferon
Programme Management Officer, Strategic Planning and Communication Services
- UN 2.0 case study:
- The DESA UN 2.0 Community
- UN 2.0 implementation in action:
Jianqun Wang
Public Information Officer
Strategic Planning and Communication Services
Any questions?
Let's Innovate!
www.unssc.org
UN 2.0 Fundamentals E-Learning Path
- What: 5 Introductory E-Learning Modules
- For Whom: Designed exclusively for UN Personnel
- Where: The Blue Line
- Access: Freely available
- Current Registrants: 1689 UN Personnel
- Average Recommendation Rate: 95%
Key Readings and Resources
5-7 Lessons
Sharing Activities
Simulator
Workbook
BIOGRAPHY
Since joining the team, she has supported learning initiatives developed in collaboration with the Executive Office of the Secretary General, OCHA, and the wider UN system. Her contributions span the co-design of the UN System Springboard Programmes, the development of the UN 2.0 Fundamentals E-Learning Path, and the delivery of a tailored RBM-Innovation course for OCHA, where she coordinated the peer-coaching sessions.
Cecilia Ferraro Titin
Cecilia also serves as the team communications focal point.
Transformation Individual Contractor
Before joining the UNSSC, she worked in both private sector for the Digital Factory Culture Department of a multinational company, and in the public one for the International Training Center of the ILO. She has a background in International Relations at the University of Turin and the Institute of Political Science of Saint Germain en Laye, and a Master's in Culture and Communication at Aalborg University.
Cecilia Ferraro Titin serves as an
Individual Contractor with the UNSSC
UN Transformation Portfolio. The UN 2.0 trainings are an opportunity to creatively combine Cecilia's previous experience with
Innovation and Digital Transformation
processes.
BIOGRAPHY
Having completed her certification in Human-centered Insights demonstrated her commitment to learning by developing Strategic Foresight and Behavioural Science E-Learning, and indicated her innovative spirit by driving UNSSC’s UN System Innovation Springboard Programme, Liyaan’s experience is diverse, priming her with a UN 2.0 perspective.
Liyaan Sataravala
Her background in capacity building and Peer Educations on the front-lines in a not-for-profit organisation in India, has equipped her to identify and contextualize learning to various realities.
Transformation Associate Fellow
Liyaan Sataravala is the Transformation Associate for the UNSSC Innovation Portfolio. The Innovation Associate Fellowship is the ideal intersection of Liyaan's capacity building experience in the public sector as well her background in Innovation.
Furthermore, her experience with UNSSC’s Advisory Services and Masters in Business Administration (MBA) at IE Business School, Madrid has helped her break down concepts, simplify them and create systems and processes as solutions.
Shift CapacitiesNot Add Structures
Conducting a Landscape Analysis: Over 15 Entities
Convening insights:UN Entities, Experts in the field, Instructional Designers
BIOGRAPHY
Rosalia Armao is a Programme Assistant in the Knowledge Centre for Leadership and Management at the United Nations System Staff College (UNSSC). She is responsible for training logistic preparations, administrative coordination and relationships with participants and faculty.
With a background in business and foreign languages, prior to working with UNSSC, Rosy worked in the private sector and in the tourism. She spent two years in Paris with a private company before moving back to Italy.
Rosalia Armao
Programme Assistant
Rosalia Armao has delivered her expertise to the UNSSC Turin campus for over 10 years, providing administrative, coordination and eLearning support to the training activities and events.
With a background in business and foreign languages, prior to working with UNSSC, Rosy worked in the private sector and in the tourism. She spent two years in Paris with a private company before moving back to Italy.
BIOGRAPHY
Having completed her certification in Human-centered Insights demonstrated her commitment to learning by developing Strategic Foresight and Behavioural Science E-Learning, and indicated her innovative spirit by driving UNSSC’s UN System Innovation Springboard Programme, Liyaan’s experience is diverse, priming her with a UN 2.0 perspective.
Liyaan Sataravala
Her background in capacity building and Peer Educations on the front-lines in a not-for-profit organisation in India, has equipped her to identify and contextualize learning to various realities.
Transformation Associate Fellow
Liyaan Sataravala is the Transformation Associate for the UNSSC Innovation Portfolio. The Innovation Associate Fellowship is the ideal intersection of Liyaan's capacity building experience in the public sector as well her background in Innovation.
Furthermore, her experience with UNSSC’s Advisory Services and Masters in Business Administration (MBA) at IE Business School, Madrid has helped her break down concepts, simplify them and create systems and processes as solutions.
BIOGRAPHY
Since joining the team, she has supported learning initiatives developed in collaboration with the Executive Office of the Secretary General, OCHA, and the wider UN system. Her contributions span the co-design of the UN System Springboard Programmes, the development of the UN 2.0 Fundamentals E-Learning Path, and the delivery of a tailored RBM-Innovation course for OCHA, where she coordinated the peer-coaching sessions.
Cecilia Ferraro Titin
Cecilia also serves as the team communications focal point.
Transformation Individual Contractor
Before joining the UNSSC, she worked in both private sector for the Digital Factory Culture Department of a multinational company, and in the public one for the International Training Center of the ILO. She has a background in International Relations at the University of Turin and the Institute of Political Science of Saint Germain en Laye, and a Master's in Culture and Communication at Aalborg University.
Cecilia Ferraro Titin serves as an
Individual Contractor with the UNSSC
UN Transformation Portfolio. The UN 2.0 trainings are an opportunity to creatively combine Cecilia's previous experience with
Innovation and Digital Transformation
processes.
BIOGRAPHY
Berin has designed and lead blended training programmes for Afghanistan, Iraq, and South Sudan, as well as for diplomats from ASEAN, examining nuclear non-proliferation, and representatives from Pacific and Indian Ocean Small Island Developing States, focused on Disaster Risk Reduction.
Before joining UNSSC, Berin acted as Senior Specialist at the United Nations Institute for Training and Research (UNITAR) Hiroshima Office, where he undertook full instructional design and quality assurance responsibilities for all face-to-face, e-learning, and blended training programmes. He has designed and delivered training in China, Japan, Jordan, Samoa, Singapore, South Sudan, Turkey, the UAE, and Uganda.
Berin McKenzie
Head, KCLM, UNSSC
Berin McKenzie is the Head of the Knowledge Center for Leadership and Management at the USSC. A New Zealand national, Berin brings over 15 years experience in instructional design, facilitation, and the monitoring and evaluation of learning impact, with a particular focus on countries emerging from conflict.
Berin is fluent in Japanese and is also an Association for Talent Development (ATD) Accredited Master Trainer, and Master Instructional Designer, and has a Master’s Degree in International Relations from the University of Auckland, New Zealand.
What is UN2.0? Whose responsibility is it? How do I get started? How can we make UN 2.0 real?
...these are questions we often receive at the UNSSC
Why It Matters
Offer tailor-made learning solutions to UN Personnel through online, face-to-face, or blended formats
Recognized as the center of excellence to expand upon UN 2.0 learning under Action #11 of the UN 2.0 Action Plan
structure: what
Your Certification Journey
Complete 5 Modules to earn Your Certificate
Behavioural Science Fundamentals
Strategic Foresight Fundamentals
Data Science Fundamentals
Introduction to Innovation
Digital Fundamentals
You will received a badge after completing a Module. Your Certificate of Programme completion will be issued only after having completed the 5 modules,
UN 2.0 Week
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Transcript
UN 2.0 in Action: Tools, Trainings, and Community Insights
Getting Started
Meet Your Speakers
United Nations System Staff College (UNSSC)
Office of the Under-Secretary-General Department of Economic and Social Affairs (DESA)
Liyaan Sataravala
Finbar Hefferon
Transformation Associate Fellow
Programme Management Officer, Strategic Planning and Communication Services
Meet Liyaan
Jianqun Wang
Public Information Officer Strategic Planning and Communication Services
cecilia ferraro titin
Transformation Individual Contractor
Meet Cecilia
Outline what the UN 2.0 Fundamentals E-Learning Path is and why it matters
Describe how the UNSSC developed the Path
Examine key features of the Path
today's agenda
Identify how you can get started
Identify how to Mainstream UN 2.0 to your context using a Change Management Framework
UN 2.0 case study: The DESA UN 2.0 Community.
UN 2.0 implementation in action: The UN DESA SDG Chatbot
Question and Answer Segment
Mentimeter
Word Cloud
UN 2.0 to me means...
UN 2.0 Fundamentals E-Learning Path
What can you expect and how can you get started?
How did we address this?
Questions we often receive
How did we develop the Path?
Why does this matter?
Imagine you're driving in a car, whilst only looking in the rear-window mirror.
1. Strategic Foresight Fundamentals
UN 2.0 Reference
'Recent crises demonstrate that the future will not necessarily mirror the past.''Fostering strategic foresight capacity means cultivating structured methods that help to navigate uncertainty, imagine better futures and chart new paths forward already today. '
About the Module
Mentimeter
Poll
Imagine you need to decide what to have for lunch. How many of you would go about it like this?
2. Behavioural Science Fundamentals
UN 2.0 Reference
'In behavioural science, it is recognized that people do not always behave in predictable ways and that human behaviour is often shaped by a variety of factors, including biases and mental shortcuts.'
About the Module
Mentimeter
Poll
When I hear the term data I think of...
3. Data Science Fundamentals
UN 2.0 Reference
'Data help us to understand not just what happened but also why it happened, what may happen next and how to respond.'
About the Module
Mentimeter
Poll
UN 2.0 highlights its vision for becoming a digitally fluent UN System. Let’s think of digital fluency like learning a new language.
Source: Neeley, T. (2022, April 12). Developing a digital mindset. Harvard Business Review. https://hbr.org/2022/05/developing-a-digital-mindset
4. Digital Fundamentals
UN 2.0 Reference
'Our vision is a digitally fluent United Nations system with the right talent, as well as human-centred digital systems, processes and tools to improve and reshape our work'
About the Module
Mentimeter
Poll
Do you believe you're creative? Why? (Or, why not?)
5. Introduction to Innovation
definition
'Doing things differently, doing different things'
About the Module
How to get started
unssc's Learning PlatformbLUE lINE
6. Change Management Framework
Concept
Mainstreaming UN 2.0
How
Select the Padlet Link in the chat and share the following insights in the padlet:
Office of the Under-Secretary-General Department of Economic and Social Affairs (DESA)
Finbar Hefferon
Programme Management Officer, Strategic Planning and Communication Services
Jianqun Wang
Public Information Officer Strategic Planning and Communication Services
Any questions?
Let's Innovate!
www.unssc.org
UN 2.0 Fundamentals E-Learning Path
Key Readings and Resources
5-7 Lessons
Sharing Activities
Simulator
Workbook
BIOGRAPHY
Since joining the team, she has supported learning initiatives developed in collaboration with the Executive Office of the Secretary General, OCHA, and the wider UN system. Her contributions span the co-design of the UN System Springboard Programmes, the development of the UN 2.0 Fundamentals E-Learning Path, and the delivery of a tailored RBM-Innovation course for OCHA, where she coordinated the peer-coaching sessions.
Cecilia Ferraro Titin
Cecilia also serves as the team communications focal point.
Transformation Individual Contractor
Before joining the UNSSC, she worked in both private sector for the Digital Factory Culture Department of a multinational company, and in the public one for the International Training Center of the ILO. She has a background in International Relations at the University of Turin and the Institute of Political Science of Saint Germain en Laye, and a Master's in Culture and Communication at Aalborg University.
Cecilia Ferraro Titin serves as an Individual Contractor with the UNSSC UN Transformation Portfolio. The UN 2.0 trainings are an opportunity to creatively combine Cecilia's previous experience with Innovation and Digital Transformation processes.
BIOGRAPHY
Having completed her certification in Human-centered Insights demonstrated her commitment to learning by developing Strategic Foresight and Behavioural Science E-Learning, and indicated her innovative spirit by driving UNSSC’s UN System Innovation Springboard Programme, Liyaan’s experience is diverse, priming her with a UN 2.0 perspective.
Liyaan Sataravala
Her background in capacity building and Peer Educations on the front-lines in a not-for-profit organisation in India, has equipped her to identify and contextualize learning to various realities.
Transformation Associate Fellow
Liyaan Sataravala is the Transformation Associate for the UNSSC Innovation Portfolio. The Innovation Associate Fellowship is the ideal intersection of Liyaan's capacity building experience in the public sector as well her background in Innovation.
Furthermore, her experience with UNSSC’s Advisory Services and Masters in Business Administration (MBA) at IE Business School, Madrid has helped her break down concepts, simplify them and create systems and processes as solutions.
Shift CapacitiesNot Add Structures
Conducting a Landscape Analysis: Over 15 Entities
Convening insights:UN Entities, Experts in the field, Instructional Designers
BIOGRAPHY
Rosalia Armao is a Programme Assistant in the Knowledge Centre for Leadership and Management at the United Nations System Staff College (UNSSC). She is responsible for training logistic preparations, administrative coordination and relationships with participants and faculty.
With a background in business and foreign languages, prior to working with UNSSC, Rosy worked in the private sector and in the tourism. She spent two years in Paris with a private company before moving back to Italy.
Rosalia Armao
Programme Assistant
Rosalia Armao has delivered her expertise to the UNSSC Turin campus for over 10 years, providing administrative, coordination and eLearning support to the training activities and events.
With a background in business and foreign languages, prior to working with UNSSC, Rosy worked in the private sector and in the tourism. She spent two years in Paris with a private company before moving back to Italy.
BIOGRAPHY
Having completed her certification in Human-centered Insights demonstrated her commitment to learning by developing Strategic Foresight and Behavioural Science E-Learning, and indicated her innovative spirit by driving UNSSC’s UN System Innovation Springboard Programme, Liyaan’s experience is diverse, priming her with a UN 2.0 perspective.
Liyaan Sataravala
Her background in capacity building and Peer Educations on the front-lines in a not-for-profit organisation in India, has equipped her to identify and contextualize learning to various realities.
Transformation Associate Fellow
Liyaan Sataravala is the Transformation Associate for the UNSSC Innovation Portfolio. The Innovation Associate Fellowship is the ideal intersection of Liyaan's capacity building experience in the public sector as well her background in Innovation.
Furthermore, her experience with UNSSC’s Advisory Services and Masters in Business Administration (MBA) at IE Business School, Madrid has helped her break down concepts, simplify them and create systems and processes as solutions.
BIOGRAPHY
Since joining the team, she has supported learning initiatives developed in collaboration with the Executive Office of the Secretary General, OCHA, and the wider UN system. Her contributions span the co-design of the UN System Springboard Programmes, the development of the UN 2.0 Fundamentals E-Learning Path, and the delivery of a tailored RBM-Innovation course for OCHA, where she coordinated the peer-coaching sessions.
Cecilia Ferraro Titin
Cecilia also serves as the team communications focal point.
Transformation Individual Contractor
Before joining the UNSSC, she worked in both private sector for the Digital Factory Culture Department of a multinational company, and in the public one for the International Training Center of the ILO. She has a background in International Relations at the University of Turin and the Institute of Political Science of Saint Germain en Laye, and a Master's in Culture and Communication at Aalborg University.
Cecilia Ferraro Titin serves as an Individual Contractor with the UNSSC UN Transformation Portfolio. The UN 2.0 trainings are an opportunity to creatively combine Cecilia's previous experience with Innovation and Digital Transformation processes.
BIOGRAPHY
Berin has designed and lead blended training programmes for Afghanistan, Iraq, and South Sudan, as well as for diplomats from ASEAN, examining nuclear non-proliferation, and representatives from Pacific and Indian Ocean Small Island Developing States, focused on Disaster Risk Reduction.
Before joining UNSSC, Berin acted as Senior Specialist at the United Nations Institute for Training and Research (UNITAR) Hiroshima Office, where he undertook full instructional design and quality assurance responsibilities for all face-to-face, e-learning, and blended training programmes. He has designed and delivered training in China, Japan, Jordan, Samoa, Singapore, South Sudan, Turkey, the UAE, and Uganda.
Berin McKenzie
Head, KCLM, UNSSC
Berin McKenzie is the Head of the Knowledge Center for Leadership and Management at the USSC. A New Zealand national, Berin brings over 15 years experience in instructional design, facilitation, and the monitoring and evaluation of learning impact, with a particular focus on countries emerging from conflict.
Berin is fluent in Japanese and is also an Association for Talent Development (ATD) Accredited Master Trainer, and Master Instructional Designer, and has a Master’s Degree in International Relations from the University of Auckland, New Zealand.
What is UN2.0? Whose responsibility is it? How do I get started? How can we make UN 2.0 real?
...these are questions we often receive at the UNSSC
Why It Matters
Offer tailor-made learning solutions to UN Personnel through online, face-to-face, or blended formats
Recognized as the center of excellence to expand upon UN 2.0 learning under Action #11 of the UN 2.0 Action Plan
structure: what
Your Certification Journey
Complete 5 Modules to earn Your Certificate
Behavioural Science Fundamentals
Strategic Foresight Fundamentals
Data Science Fundamentals
Introduction to Innovation
Digital Fundamentals
You will received a badge after completing a Module. Your Certificate of Programme completion will be issued only after having completed the 5 modules,