apply now!
$15/Hr (or state's minimum wage if higher)
(REMOTE) 8am-5pm EST
Career Paths
We Do Remote Right
The Role
Who We Are
IT Associate
Testimonials
Benefits & Perks
Our Culture
Qualifications
Click around to learn more about the "IT Associate" position at Miles IT
apply now!
Our Culture
At Miles IT, everyone matters and belongs. Learn more about our work environment!
Inclusivity
We have a set of core beliefs that all team members embody every day. Take a look at all 12!
Our Beliefs
We are committed to helping each other and our customers. Watch the video above for more.
One Company
Career Path
How Success is Measured: Our IT support team is committed to delivering exceptional service. We measure success by ensuring customers feel their issues are addressed promptly and effectively. Our IT Support Consultants aim to resolve 60% of requests promptly, ensuring no issues persist due to a lack of expertise. Our team’s technical skills are continually evolving through both daily work and dedicated development efforts. With an average of 11 tasks completed per day, our team demonstrates our efficiency and commitment to customer satisfaction.
Career Paths
Check out how you control your own career path!
Being an inclusive, welcoming work environment
Our Beliefs
Click images to learn more about each core belief here at Miles IT
You Request. We Respond. It Gets Done!
Interruptions are Opportunities Knocking.
Working Hard and Smart.
Family Comes First.
Our Services are a Strategic Competitive Advantage for Our Customers.
Passionately Advocating for What is Best.
Caring.
We Start With YES.
Successful Communications = Successful Outcomes for All.
Taking Responsibility.
Career Development.
We are One Company.
Helping People Accomplish More
Take a look at the teams & culture that make up Miles IT!
IT Associate
This career opportunity will place you directly in a fast-paced and challenging work environment where you will continually increase your knowledge base and improve your skill set by working on a variety of projects.
This 3-month IT Associate position on our Information Technology Team at Miles IT is an exciting opportunity to learn on the job at a company where business and technology intersect. In this position, you will be helping Miles IT and our customers operate more efficiently through the proper use of today’s technologies.
We are looking for candidates with strong communication skills who also have an aptitude and interest in computer technologies, such as operating systems and networking protocols. In this role, you will learn the nuances of providing desktop and network support, with a focus on Level 1 issues. This position is a great combination of both the consulting side and the technical side of the business.
Responsibilities
- Troubleshoot and resolve computer and network related problems
- Strong and consistent communication
- Documenting work performed and other technical information
Salary: $31,200 annual salary *Accepted candidates in states where the minimum wage is higher than $15/hr will receive minimum wage salary
- Detail-oriented, analytical and logical
- Flexible and relentlessly optimistic
- Results-focused with a can-do attitude
- Team-focused and responsible
- Strong interest in working with computers
- Excellent communication skills and professionalism
- Strong work ethic
- Fundamental knowledge of desktop computer hardware, operating systems and computer networks
Required
Traits
We Do remote right
Miles IT supplies the necessary hardware for our remote employees and our staff enjoy the no-stress commute to their workstations every day. We maintain a close-knit team and a sense of comradery through group chats and video meetings.
Check out a day in the life of a miles it remote worker!
Hear From Us!
Hear from some other Miles IT employees!
IT Associate (US Remote)
Miles IT
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Transcript
apply now!
$15/Hr (or state's minimum wage if higher)
(REMOTE) 8am-5pm EST
Career Paths
We Do Remote Right
The Role
Who We Are
IT Associate
Testimonials
Benefits & Perks
Our Culture
Qualifications
Click around to learn more about the "IT Associate" position at Miles IT
apply now!
Our Culture
At Miles IT, everyone matters and belongs. Learn more about our work environment!
Inclusivity
We have a set of core beliefs that all team members embody every day. Take a look at all 12!
Our Beliefs
We are committed to helping each other and our customers. Watch the video above for more.
One Company
Career Path
How Success is Measured: Our IT support team is committed to delivering exceptional service. We measure success by ensuring customers feel their issues are addressed promptly and effectively. Our IT Support Consultants aim to resolve 60% of requests promptly, ensuring no issues persist due to a lack of expertise. Our team’s technical skills are continually evolving through both daily work and dedicated development efforts. With an average of 11 tasks completed per day, our team demonstrates our efficiency and commitment to customer satisfaction.
Career Paths
Check out how you control your own career path!
Being an inclusive, welcoming work environment
Our Beliefs
Click images to learn more about each core belief here at Miles IT
You Request. We Respond. It Gets Done!
Interruptions are Opportunities Knocking.
Working Hard and Smart.
Family Comes First.
Our Services are a Strategic Competitive Advantage for Our Customers.
Passionately Advocating for What is Best.
Caring.
We Start With YES.
Successful Communications = Successful Outcomes for All.
Taking Responsibility.
Career Development.
We are One Company.
Helping People Accomplish More
Take a look at the teams & culture that make up Miles IT!
IT Associate
This career opportunity will place you directly in a fast-paced and challenging work environment where you will continually increase your knowledge base and improve your skill set by working on a variety of projects. This 3-month IT Associate position on our Information Technology Team at Miles IT is an exciting opportunity to learn on the job at a company where business and technology intersect. In this position, you will be helping Miles IT and our customers operate more efficiently through the proper use of today’s technologies. We are looking for candidates with strong communication skills who also have an aptitude and interest in computer technologies, such as operating systems and networking protocols. In this role, you will learn the nuances of providing desktop and network support, with a focus on Level 1 issues. This position is a great combination of both the consulting side and the technical side of the business.
Responsibilities
Salary: $31,200 annual salary *Accepted candidates in states where the minimum wage is higher than $15/hr will receive minimum wage salary
Required
Traits
We Do remote right
Miles IT supplies the necessary hardware for our remote employees and our staff enjoy the no-stress commute to their workstations every day. We maintain a close-knit team and a sense of comradery through group chats and video meetings.
Check out a day in the life of a miles it remote worker!
Hear From Us!
Hear from some other Miles IT employees!