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Call Flow/Structure & Etiquette
António Morais
Created on March 18, 2025
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Transcript
Call Flow/Structure & Etiquette
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Training Agenda
- Importance of Call Flow and Etiquette
- Call Flow Structure
- Call Etiquette Best Practices
- Techniques and Tips for better calls
- Q&A
TRAINING GOALS
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Write a great text by clicking on Text in the left sidebar. Note: the fonts, size, and color should match the theme youare addressing.
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Visual content is a cross-cutting, universal language, like music. We are able to understand images from millions of years ago, even from other cultures.
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Disciplines like Visual Thinking facilitate the creation of visually rich notes through the use of images, graphs, infographics, and simple drawings. Go for it!
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Bring your creation elements to life with animation. It's impossible not to pay attention to moving content!
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