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Company Culture and Core Values
Company Policies and Procedures
Frequently Asked Questions
Technology, Work Tools, and Applications
Training and Development Opportunities
This document is designed to help you navigate your first days at our company. If you have any questions that are not covered here, do not hesitate to reach out to your manager or People Operations Department. To view the full help document,
Benefits and Compensation
Material Resources
click here
Key Team Members
Company Communication
START
HELP
Help
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
HOME
Company Culture and Core Values
Want to understand Jack Laurie Group’s company culture, vision, and core values? Check out the JLG Culture Guide Site here.
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
HOME
Company Policies and Procedures
Find the Employee Handbook in multiple locations:
Questions? Email
YOUR MANAGER YOUR BUSINESS UNIT LEADER PEOPLE OPERATIONS
<first>.<last>@jacklauriegroup.com <first>.<last>@jacklauriegroup.com peopleops@jacklauriegroup.com
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
HOME
Technology, Work Tools, and Applications
Wondering who to contact for help with an application?
Need technology support?
Looking for an SOP?
APP DIRECTORY
COMPANY MANUALS
EMAIL THE TECHNOLOGY TEAM
Zoho Connect
help@jacklauriegroup.com
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
HOME
Training and Development Opportunities
Jack Laurie Group offers many opportunities for training and skill enhancement. Find our full suite of Learning and Development courses and resources below.
PERFORMANCE EVALUATIONS
At the end of each quarter, employees complete a self-appraisal and receive an appraisal from their manager. These are located in Zoho People under Performance.
JACK LAURIE UNIVERSITY APPRENTICESHIP
ALL EMPLOYEE LMS
CLEANING SERVICES LMS
Contact Mike Keller
Zoho Trainer Central
Zoho People LMS
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
HOME
Benefits and Compensation
All employees are paid weekly on Fridays.
Benefit offerings can be found below.
Jack Laurie Group's Payroll System is Paycom.
MANAGE PAYCHECK, DIRECT DEPOSIT, BENEFITS, AND MORE
BENEFITS AT A GLANCE
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
HOME
Material Resources
Need office supplies?
Need personalized items?
CONTACT JAZMINE HIPOLITO, Indy
jazmine.hipolito@jacklauriegroup.com
CONTACT PURCHASING
purchasing@jacklauriegroup.com
CONTACT CAROL CHAVARRIA, Ft Wayne
carol.chavarria@jacklauriegroup.com
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
BACK
Key Team Members
view People org chart
view Organimi org chart
Menu
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
BACK
view People org chart
Key Team Members
view Organimi org chart
Commercial
BULs
DAVE FOELLINGER
President & COO
Flooring
sales and marketing
interiors
specialty surfaces
cleaning services
JEFF CAPUANO
INDY
CASSIDY YOUNG
FT WAYNE
TOM POSTELL
INDY
FT WAYNE
MARK LAPP
REBECCA BRANUM
INDY
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
BACK
view People org chart
Key Team Members
view Organimi org chart
Commercial Flooring
BULs
JEFF CAPUANO
INDY
CASSIDY YOUNG
FT WAYNE
installation floor care sustainability
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
BACK
view People org chart
Key Team Members
view Organimi org chart
Commercial interiors
BUL
CASSIDY YOUNG
FT WAYNE
painting drywall, hanging, and finishing acoustical ceilings
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
BACK
view People org chart
Key Team Members
view Organimi org chart
Specialty Surfaces
BUL
TOM POSTELL
INDY
polished concrete epoxy
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
BACK
view People org chart
Key Team Members
view Organimi org chart
cleaning services
BUL
FT WAYNE
MARK LAPP
janitorial services floor care disinfecting
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
BACK
view People org chart
Key Team Members
view Organimi org chart
Sales and Marketing
BUL
construction sales cleaning sales sales support digital marketing
REBECCA BRANUM
INDY
Menu
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Professional Services
Leaders
JOEL LIGHTY
EVP Professional Services
technology
corporate finance
internal operations
people operations
BRIAN COLLINS
VP of People Operations
AARON DULIN
Director of Technology
JOE JUDD
Director of Internal Operations
DAVID NIDIFFER
VP - Corporate Finance
Menu
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Corporate Finance
Leader
purchasing
A/R
A/P
job costing and general accouting
DAVID NIDIFFER
VP - Corporate Finance
payroll
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Accounts Payable
Team
A/P for commercial entities
ASK US ABOUT: invoice & payment statement vendor questions processing payments due to suppliers for products or services
invoice receipt PO matching payments statements
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Accounts Receivable
Team
commercial in Indy & NWI billing and job closing all JLG commercial collections
ASK US ABOUT: billing payment status collections billing customers for products and services due to JLG
commercial in FW billing job closing
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Accounting
Team
Job costing
Team
maintains visibility into job costing main contact for making job cost adjustments
compiles all financial statements main point of contact for STRUCTURE main point of contact for Zoho Desk/AP
ASK US ABOUT: general Corporate Finance Accounting questions
ASK US ABOUT: job cost requests job cost questions
maintains all Balance Sheet schedules for JLG commercial & JL Management bank account maintenance cash reconcilliations
processes JLG commercial entity sub-contractor payment
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Payroll
Team
DIANE HARRINGTON
Payroll and Benefits Manager
handles payroll for all JLG entities through Paycom
ASK US ABOUT: payroll and compensation questions
TOM SEARL
Controller
assists in Paycom reporting manages link between Paycom & STRUCTURE/RFMS
serves as backup to Diane for payroll and Paycom for all JLG entities
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Purchasing
Team
ASK US ABOUT: purchasing supplier questions
Purchasing for commercial entities
GREG ANGIER
Purchasing Manager
PHIL UNDERHILL
Purchasing Manager
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
internal operations
Leader
warehouse management
Indy
JOE JUDD
Director of Internal Operations
warehouse management
Ft Wayne
operations administration
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Ops administration
Team
CHERI ROBERTS
Operations Administrator
ASK US ABOUT: labor tracking STRUCTURE picking and receiving transactions material returns material inventory
Indy
tracks and reports timekeeping, payroll, productivity manages purchase orders, picktickets controls and expedites material
CAROL CHAVARRIA
Operations Administrator
Ft Wayne
Menu
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Warehouse management
Indy Team
ARIEL CASTILLO
Operations Manager
ASK US ABOUT: fleet and assets Bonepile PPE
oversees all operations, logistics, inventory, and facilities
JOHN TICEN
Equipment Technician
manages light-to-medium construction equipment management through full lifecycle
SHAWN WHITE
Material Handler
ARMANDO MARQUEZ
Material Handler
MARIANO CASTILLO
Driver/Material Delivery
communicates and executes delivery and pickup of materials to jobsites
pulls and stages warehouse material for pickup and/or delivery
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Warehouse management
Ft Wayne Team
JOE BRAUN
Operations Manager
ASK US ABOUT: fleet and assets Bonepile PPE
oversees all operations, logistics, inventory, and facilities
AUSTIN WEIMER
Equipment Technician
manages light-to-medium construction equipment management through full lifecycle
CHAD SAMPSON
Driver/Material Delivery
SAMUEL MOORE
Driver/Material Delivery
CHASE TAYLOR
TODD KOENEMAN
Material Handler
Material Handler
KIMBERLY SAMPSON
Warehouse Manager
maintains and manages warehouse workflows with field operations to ensure project success
pulls and stages warehouse material for pickup and/or delivery
communicates and executes delivery and pickup of materials to jobsites
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
people operations
Leader
BRIAN COLLINS
VP of People Operations
human resources
talent acquisition
learning and development
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Human Resources
Team
ASK ME ABOUT: Zoho People performance reviews debriefs
onboarding HRIS management employment documentation
MARY LEONARD
People Operations Specialist
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Talent Acquisition
Team
BRENT KOENIG
Director of Talent Acquisition
leads all talent acquisiton/recruiting for JLG
ASK US ABOUT: open positions on your team
LANA MAHER
Talent Acquisition Manager
main contact for salary hire searches and recruiting
NICK BORDERS
Talent Acquisition Manager
main contact for Jack Laurie Cleaning Services (JLCS)
ANDREW SANDERS
Talent Acquisition Manager
main contact for hourly and JLCS Coliseum hire searches and recruiting
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Learning & Development
Team
JILLIAN VONDEROHE-SCHMIDT
Director of Learning & Development
leads internal training and development for all JLG companies
ASK US ABOUT: training opportunities talent development *VACANT* Operations Training Instructor position
MIKE KELLER
Director of Learning & Development Field Operations
leads certified program training and development for field operations teams
ROBERT GRUEB
Operations Training Instructor
lead instructor for field operations training in Ft Wayne
VACANT
Operations Training Instructor
lead instructor for field operations training in Indianapolis
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Technology
Leader
AARON DULIN
Director of Technology
IT infrastructure data analytics digital tools and applications
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
view the full "Who's Who" document
BACK
view People org chart
Key Team Members
view Organimi org chart
Information Technology
Team
ASK ME ABOUT: devices applications internet security
COLE HARRIS
IT Systems Administrator
responds to hardware and network concerns manages application permissions, access, and monitors usage
Company Culture and Core Values
Company Policies and Procedures
Technology, Work Tools, and Applications
Training and Development Opportunities
Benefits and Compensation
Material Resources
Company Communication
Help
Key Team Members
Menu
HOME
Company Communication
Mobile Calls
Instant Messaging and Video Calls
OUTLOOK
TEAMS
TEAMS
CONNECT DIRECTORY
ZOHO MAIL
What do you need help with?
TECHNOLOGY
SUPPLIES
EMPLOYMENT
SAFETY
HOME
BACK
TECHNOLOGY
support and requests
conferencing equipment
help with applications
HOME
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SUPPORT AND REQUESTS
contact the IT team
help@jacklauriegroup.com
HOME
BACK
conferencing equipment
view the SOP
Zoho Connect
HOME
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application directory
other apps
Zoho apps
HOME
BACK
application directory
Cliq
CRM
Assist
Desk
Expense
People LMS
People
Trainer Central
Workdrive
Recruit
HOME
BACK
Zoho Assist provides secure cloud-based remote support and remote access software that establishes secure, web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers.
Assist
Features
Admin
Cole Harris
cole.harris@jacklauriegroup.com
on-demand remote support
unattended remote access
session recordings
HOME
BACK
Zoho Cliq provides a secure chat platform facilitating internal business conversations with hybrid work features like video conferencing and customizable messaging channels.
Cliq
Features
Admin
Jillian Vonderohe-Schmidt
jillian.vonderohe-schmidt@jacklauriegroup.com
instant messaging
integrated collaboration
remote-friendly meeting tools
HOME
BACK
Zoho CRM provides customer-facing teams a platform for external communication with tools for sales enablement, opportunity management, and client portals.
CRM
Features
Admin
Brian Collins
brian.collins@jacklauriegroup.com
sales analytics
team collaboration and visibility
event management
HOME
BACK
Zoho Desk provides cloud-based helpdesk platform for issue resolution, actionable customer service data, and predictive intelligence to support users.
Desk
Features
Admin
Cole Harris
cole.harris@jacklauriegroup.com
ticket management
issue collaboration
customer needs analytics
HOME
BACK
Zoho Expense provides automated expense reporting with efficient receipt management, approval, and reimbursement.
Expense
Features
Admin
Tom Searl
tom.searl@jacklauriegroup.com
travel management
fraud detection and audit trail
budget and spending analytics
HOME
BACK
Zoho Learn provides a centralized LMS platform to create and host online training courses and programs.
People LMS
Features
Admin
Jillian Vonderohe-Schmidt
jillian.vonderohe-schmidt@jacklauriegroup.com
authoring tool
content management base
performance data
HOME
BACK
Zoho People provides a simplified HR information system with a scalable employee database and tools to improve organizational performance.
People
Features
Admin
Mary Leonard
mary.leonard@jacklauriegroup.com
onboarding management
employee case management
performance improvement analytics
HOME
BACK
Zoho Recruit provides a Applicant Tracking System with customer relationship features to attract top talent and streamline onboarding.
Recruit
Features
Admin
Brian Collins
brian.collins@jacklauriegroup.com
contingent labor management
Remote hiring tools
efficient job board advertising
HOME
BACK
Zoho Workdrive provides online file management with easy and trackable collaboration for document sharing.
Workdrive
Features
Admin
Mary Leonard
mary.leonard@jacklauriegroup.com
centralized file repository
collaborative team folders
hierarchical roles and permissions
HOME
BACK
Measure Square
application directory
JM Connect
Paycom
Spec Intel
Structure
HOME
BACK
Zoho Assist provides secure cloud-based remote support and remote access software that establishes secure, web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers.
Measure Square
Features
Admin
Cole Harris
cole.harris@jacklauriegroup.com
on-demand remote support
unattended remote access
session recordings
HOME
BACK
Paycom provides human capital management software for time and labor tracking, payroll, and benefits.
Paycom
Features
Admin
Aaron Dulin
aaron.dulin@jacklauriegroup.com
Hourly labor management
compensation visibility
flexible deposit options
HOME
BACK
Zoho Assist provides secure cloud-based remote support and remote access software that establishes secure, web-based, on-demand connections with remote PCs, laptops, mobile devices, and servers.
Spec Intel
Features
Admin
Cole Harris
cole.harris@jacklauriegroup.com
on-demand remote support
unattended remote access
session recordings
HOME
BACK
Structure provides a construction Enterprise Resource Planning platform to manage job operations and accounting.
Structure
Admin
Admin
Corporate Finance
Jim Grogan
jim.grogran@jacklauriegroup.com
Tom Searl
tom.searl@jacklauriegroup.com
HOME
BACK
SUPPLIES
order in...
Ft Wayne
Indy
HOME
BACK
Indy
contact Jazmine
jazmine.hipolito@jacklauriegroup.com
HOME
BACK
Ft Wayne
contact Carol
carol.chavarria@jacklauriegroup.com
HOME
BACK
SAFETY
other safety questions
safety huddles
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safety huddles
take monthly Safety Huddle courses
Zoho People LMS
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other safety questions
contact Tierra
tierra.helms@jacklauriegroup.com
HOME
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EMPLOYMENT
human resources
learning and development
compensation
HOME
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human resources
policies
performance
PTO questions
HOME
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performance
help with L10s
help with performance reviews
help with debriefs
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help with performance reviews
contact Mary
mary.leonard@jacklauriegroup.com
HOME
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help with debriefs
contact Mary
mary.leonard@jacklauriegroup.com
HOME
BACK
help with L10s
contact Tierra
tierra.helms@jacklauriegroup.com
HOME
BACK
PTO questions
contact Mary
mary.leonard@jacklauriegroup.com
HOME
BACK
policies
view the Employee Handbook
Zoho Workdrive
HOME
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compensation
help with payroll and benefits
Paycom questions
HOME
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payroll and benefits
contact Payroll
diane.harrington@jacklauriegroup.com
HOME
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Paycom questions
contact Aaron
aaron.dulin@jacklauriegroup.com
HOME
BACK
learning and development
training request
find courses
apprenticeship information
HOME
BACK
find courses
for Cleaning Services:
for all other employees:
People LMS
Trainer Central
HOME
BACK
training request
contact Jillian
jillian.vonderohe-schmidt@jacklauriegroup.com
HOME
BACK
Jack Laurie University apprenticeship
contact Mike
mike.keller@jacklauriegroup.com
HOME
BACK