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MINI COURSE - Lesson ONE

Jerry

Created on March 17, 2025

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Building a successful career in Caregiving

Workplace & Professional Standards

Caregiving Roles & Responsibilities

Introduction to Caregivers

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https://www.oakvaleltd.com/

Introduction to Caregivers

VOLUNTEER CAREGIVERS

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INFORMAL CAREGIVERS

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PROFESSIONAL CAREGIVERS

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FAMILY CAREGIVERS

TYPES OF CAREGIVERS

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Introduction to Caregivers

Who is a caregiver?

A caregiver is an individual who provides assistance and support to another person who needs help with daily living activities due to a physical, mental, or emotional condition. Caregivers are extremely important in providing physical and emotional support to the sick, elderly, disabled and anyone in need of care and companionship.

EXAMPLE

Sibling Caring for a Brother with a Disability

Husband Caring for a Wife with a Chronic Illness

Caring for an Elderly Parent (Daughter as Caregiver)

Family Caregivers: These are individuals who provide care to a family member, such as a spouse, parent, child, or sibling. They may assist with ADLs, medical management, and emotional support. Family caregivers often have a deep personal connection with the care recipient and take on caregiving responsibilities willingly. Within families, more women (wives & daughters) take up the role of caregivers.

EXAMPLE

Certified Nursing Assistant (CNA) in a Hospital

Nurse in a Nursing Home Caring for Multiple Residents

Home Health Aide Assisting an Elderly Patient at Home

Professional Caregivers: These are individuals who are trained and employed to provide care to those in need. They may work in various settings, including home care agencies, hospitals, nursing homes, or assisted living facilities. Professional caregivers undergo specific training to develop the necessary skills and knowledge to provide effective care.

EXAMPLE

Community Volunteer Assisting a Senior Citizens

Friend Assisting an individual with a Disability

Neighbor Helping an Elderly Resident

Informal Caregivers: These are individuals who provide care without a formal employment arrangement or a close family relationship. They could be friends, neighbors, or community members who volunteer their time and support to assist those in need. Informal caregivers may offer practical assistance, emotional support, or companionship.

Disaster and Crisis Assistance:

Medical and Emotional Support:

Helping with Daily Activities:

Respite Care for Families:

Community Support Programs:

Practical Examples of Volunteer Caregiving

Volunteer Caregivers: Volunteer caregivers play a crucial role in the care sector by offering their time, skills, and compassion without expecting financial compensation. Their contributions help bridge gaps in care services, particularly for individuals who may not have access to professional care due to financial or social barriers. Often working with charitable organizations, community groups, or religious institutions, volunteer caregivers provide essential support that improves the quality of life for those in need. While they may not always have formal training, their dedication and empathy make a meaningful difference in the well-being of vulnerable individuals

As the population in the developed world continues to shift towards a more ageing demographic i.e. a higher percentage of the population are growing older, with fewer young people to look after them. There will be more opportunities for caregivers from the developing world to meet the unfilled demand and build careers for themselves.

According to the WHO, more than 300 million people globally currently need caregivers and that figure continues to rise every year. According to the Global Coalition on Aging report, “across OECD countries, the number of elderly care workers will need to increase by 60% by 2040 to meet the current levels of demand.” In numbers, that is 13.5 million new care workers needed in Europe and North America over the next 15 years.

Why are caregivers needed in society?

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Next, we will be exploringthe roles and responsibilities of caregivers...

Caregiving Roles & Responsibilities

Now, let's talk about ADLs

Did you know that for most elderly and disabled people - the most difficult challenge is losing the ability to do basic ADLs by themselves? Caregivers play an important role in restoring confidence and self-esteem when they provide assistance and guidance with ADLs. By taking a 'do with' approach and not 'do for' approach, you can help your client regain their sense of self-worth while assisting with essential activities of daily living.

Caregivers provide support and assistance to people who need help with "Activities of Daily Living (ADLs)"

What do caregivers do?

Using the bathroom independently, including getting on and off the toilet, wiping, and managing incontinence if necessary.

Selecting appropriate clothing, putting it on, and fastening buttons, zippers, and other closures.

Washing the body with soap and water. This can include showering, sponge baths, or assistance with getting in and out of the tub.

Toileting:

Dressing:

Bathing:

Activities of Daily Living (ADLs) are essential tasks of self-care, including:

This has to do with one's ability to control their bladder and bowel functions including being able to use devices like incontinence pads, commodes to help with removal of bodily waste products

This is the ability to move around independently including walking, standing, sitting, and positional changes such as transferring oneself from bed to chair

This involves all activities related to feeding oneself including - cutting and picking up food with cutlery, bringing food to the mouth, chewing, drinking and swallowing.

Activities of Daily Living (ADLs) are essential tasks of self-care, including:

Continence:

Mobility:

Feeding:

Roles and Responsibilities of a Caregiver

The roles and responsibilities of a caregiver can vary greatly depending on the specific needs of the person they are caring for, the type of care setting (home, hospital, nursing home), and the caregiver's own qualifications and training. However, some common roles and responsibilities include: The roles and responsibilities of a caregiver are usually tailored to the care setting and the patient(s) being looked after. A good caregiver should pay close attention to the details as specified in their job description p rovided by the employer and the patient care plan.These two documents are critical to understanding your roles and responsibilities.

Household Tasks

The roles and responsibilities of a caregiver can vary greatly depending on the specific needs of the person they are caring for, the type of care setting (home, hospital, nursing home), and the caregiver's own qualifications and training. However, some common roles and responsibilities include:

Personal Care

Emotional Support & Advocacy

Medical Care

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All clients are VIPS

Caregiver

In this next lesson, we will be exploring how and where caregivers are expected to do their jobs and ...

Workplace & Professional Standards

Where do caregivers work?

Caregivers are needed every day of the week and they can provide their services in a variety of places or locations. These locations are called 'care settings'. Care settings can be domestic or institutional. An example of a domestic care setting is in the home of a patient or care service user. Whereas, institutional care settings can be in a hospital, nursing care home or assisted living facility. The delivery of care in different settings may vary depending on the level of care needed by the patients or the facilities and amenities available in the care setting involved. However, regardless of the type of care setting involved, caregivers are expected to provide high quality care in a professional and compassionate manner at all times.

Who might benefit from assisted living?

Key differences from other care settings:

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HOSPITALS

NURSING HOMES

ASSISTED LIVING FACILITY

types of care settings

An assisted living facility is a type of housing designed for people who need help with daily care, but not as much help as a nursing home provides. It offers a supportive environment with tailored services such as meal preparation, housekeeping, and medication management. Residents typically live in their own apartments or rooms within the facility. They receive support ADLs like bathing, dressing, and grooming; and may also have a meal service with options to eat alone or with other residents. Laundry and housekeeping services may be provided. And they can also have assistance with managing their medication, such as reminders or administration. Assisted living facilities usually provide opportunities for social interaction and recreation, such as group meals, games, and outings. And there are staff available around the clock to provide assistance and ensure safety.

CONTINUE

Who might benefit from Nursing home

Key differences from other care settings:

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HOSPITALS

NURSING HOMES

ASSISTED LIVING FACILITY

Examples of care settings

A nursing home is a type of long-term care facility that provides a high level of medical and personal care to individuals who are unable to live independently. Residents in nursing homes typically require 24/7 supervision and assistance with activities of daily living (ADLs) due to physical, mental, or cognitive impairments.

  • 24/7 Medical Care: Nursing homes have registered nurses on staff around the clock to provide medical care, administer medications, and monitor residents' health.
  • Skilled Nursing Care: Nursing homes offer a wide range of skilled nursing services, including wound care, physical therapy, occupational therapy, and speech therapy.
  • Assistance with ADLs: Residents receive assistance with activities of daily living, such as bathing, dressing, eating, and toileting.
  • Specialized Care: Many nursing homes offer specialized care for individuals with specific conditions, such as dementia, Alzheimer's disease, or rehabilitation needs. Social and
  • Recreational Activities: Nursing homes typically provide a variety of social and recreational activities to promote residents' well-being and engagement.

Who might benefit from Nursing home

  • Higher level of medical care: Nursing homes provide a higher level of medical care than assisted living facilities or home care.
  • 24/7 nursing supervision: Nursing homes have registered nurses on staff around the clock, whereas assisted living facilities may not.
  • More restrictive environment: Nursing homes typically have more structured environments than assisted living facilities, with more limited independence for residents.

Key differences from other care settings:

  • Individuals with severe physical disabilities or chronic illnesses that require ongoing medical care.
  • People with cognitive impairments, such as dementia or Alzheimer's disease, who require 24/7 supervision and support.
  • Individuals recovering from surgery or illness who require intensive rehabilitation.
  • People who are no longer able to live safely at home due to declining health or cognitive function.

HOSPITALS

NURSING HOMES

ASSISTED LIVING FACILITY

CONTINUE

CAREGIVERS IN HOSPITALS

Key Differences of Caregivers in Hospitals:

  • Collaboration with Medical Professionals: Hospital caregivers work closely with doctors, nurses, and other healthcare providers. They often receive specific instructions and collaborate closely on patient care plans.
  • Focus on Medical Needs: While they still provide support with activities of daily living (ADLs), a significant portion of their role focuses on assisting with medical procedures and monitoring patient health. This may involve tasks like taking vital signs, assisting with dressing changes, or helping patients with mobility aids
  • Fast-Paced Environment: Hospitals are dynamic environments with constantly changing needs. Caregivers must be adaptable and able to respond quickly to patient needs and emergencies.Teamwork: Caregivers in hospitals work as part of a larger healthcare team, collaborating with nurses, doctors, and other staff to ensure the best possible care for patients

Caregivers in a hospital setting play a crucial role in supporting patients and their families. Here's a look at how their work differs from other care settings:

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HOSPITALS

NURSING HOMES

ASSISTED LIVING FACILITY

Examples of care settings

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Now, Let's talk about Workplace Behaviours and standards...

In the field of caregiving, maintaining high standards of professional conduct and adhering to agreed ways of working are essential for providing safe, effective, and person-centred care.

Workplace Behaviours and standards.

This section explores the core workplace behaviours, ethical considerations, and established practices that ensure quality service delivery. By understanding and following these standards, caregivers can build trust, uphold dignity, and contribute to a supportive care environment.

As a caregiver, there are certain behaviours and standards expected from you in the course of your work.

Building Working Relationships

Competence & Continuous Development

Conducting Yourself Professionally

Understanding Your Role:

Workplace Behaviours and standards.

Individualized, Person-Centered Care

Honesty & Accountability

Safety & Wellbeing

Promote Equality and Diversity

Confidentiality & Data Protection

Workplace Behaviours and standards {cont.d)

SOURCES

Purpose

Agreed ways of working helps to ensure that care is delivered consistently, safely, and in a way that meets the individual’s needs and preferences.

  • Agreed ways of working can come from various sources:
  • Policy documents: Formal, written guidelines provided by the organisation.
  • Manager/Colleague Instructions: Specific directions from supervisors or experienced team members.
  • Individual Care Plans: Instructions tailored to meet the specific needs of the individual.

Agreed ways of working are the specific methods and approaches that employers expect employees to follow. These are the established practices that ensure consistency, safety, and quality in care delivery.

Agreed Ways of Working

Effective Communication:

Reporting Procedures:

Equality:

Following Job Description:

Adhering to Regulations:

Care Certificate Standards:

key aspects of Agreed Ways of Working

Partnership Working

Health and Safety:

Individual Care Plans:

Code of Conduct:

key aspects of Agreed Ways of Working

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Understanding rights and responsibilities is fundamental in caregiving to ensure a safe, ethical, and effective care environment. Caregivers must be aware of their own rights as employees while also recognizing their responsibilities towards clients, employers, and regulatory standards. Upholding these principles fosters trust, professionalism, and high-quality care.

rights and responsibilities

Responsibilities to Regulations

Responsibilities to Individuals Receiving Care

Responsibilities to Employers

Your Rights at Work

rights and responsibilities

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1. Establish specific objectives to beachieved

1. Establish specific objectives to beachieved

1. Establish specific objectives to beachieved

1. Establish specific objectives to beachieved

DONE

CHECK ANSWERS

Responsibilities to Individuals Receiving Care

Responsibilities to Employers

Responsibilities to Regulations and Individuals Receiving Care

Your Rights at Work

Responsibilities to Employers

Treat everyone fairly, regardless of their protected characteristics

Work in ways agreed upon by the employer

Support individuals to complain or raise concerns

Keep personal and sensitive information confidential

Right to work in a safe environment

Match the statement on the left with the correct category on the right by fixing them in the corresponding boxes

Building a successful career in Caregiving

By the end of this topic, learners will have gained a basic understanding of:
  • The necessary skills and certifications needed to embark on a career in caregiving
  • Employment opportunities at home and abroad and legal requirements
  • How to build a sustainable career with professional development and financial
  • stability

Step 3: Build a Sustainable Career with Growth Opportunities

Step 2: Understand Employment Opportunities and Legal Requirements

Building a successful career in caregiving requires careful planning, skills development, and adaptability. For aspiring caregivers, here are three key steps to consider before embarking on this career path and how to ensure long-term success:

Step 1: Acquire the Necessary Skills and Certifications

INTRODUCTION

Soft Skills Development
Certifications & Licensing
  • Understanding Caregiving Roles: Caregiving encompasses various roles, including elderly care, childcare, disability care, and palliative care. Understanding which area suits your passion and abilities is essential.
  • Basic Medical Knowledge: Caregivers often assist with administering medications, monitoring vital signs, and recognizing signs of illness. Gaining basic medical knowledge can improve your job performance and help in emergencies.
  • Personal Care Skills: Caregivers must assist clients with daily activities such as bathing, dressing, grooming, and mobility assistance. Developing these skills with sensitivity and professionalism is crucial.
  • Hygiene and Sanitation Training: Infection control and proper hygiene practices prevent the spread of diseases and ensure a safe environment for both the caregiver and the client.
Basic Training & Education

Acquire the Necessary Skills and Certifications

Before entering the caregiving profession, aspiring caregivers need to build a strong foundation of knowledge and practical skills to provide high-quality care.

Soft Skills Development

Government-Approved Training Programs: Many countries require formal certification to work as a caregiver. Programs such as Care Certificate, Certified Nursing Assistant (CNA) or Home Health Aide (HHA) provide the necessary credentials. Oakvale Learning Courses are aligned with these certification programs so that you are in the best position to complete any required certification exams successfully. Specialized Training Courses: Depending on the caregiving niche, additional certifications may be necessary, such as dementia care, diabetes care, palliative or pressure area care. Oakvale Learning has a suite of specialist training courses in these areas to give you an edge in the jobs market. Compliance with Host Country’s Requirements: If planning to work abroad, check the host country’s requirements for certification conversion or additional training. Our webinars and masterclasses on employability skills and cultural awareness will provide you with in-depth information and guidance on how to navigate regulations and immigration requirements with ease

Certifications & Licensing
Basic Training & Education

Acquire the Necessary Skills and Certifications

Before entering the caregiving profession, aspiring caregivers need to build a strong foundation of knowledge and practical skills to provide high-quality care.

DONE

Soft Skills Development
  • Empathy & Patience: Caregivers work with vulnerable individuals who may be in pain, discomfort, or emotional distress. Empathy is essential in providing compassionate care.
  • Strong Communication Skills: Caregivers must effectively communicate with clients, their families, and healthcare professionals. Active listening and clear, respectful communication are key.
  • Problem-Solving Abilities: The ability to think quickly and handle unexpected situations, such as a medical emergency or a difficult client, is crucial for caregiving success.
  • Emotional Resilience: Caregiving can be physically and emotionally demanding. Developing coping strategies, stress management techniques, and self-care routines can help your own maintain well-being.
Certifications & Licensing
Basic Training & Education

Acquire the Necessary Skills and Certifications

Before entering the caregiving profession, aspiring caregivers need to build a strong foundation of knowledge and practical skills to provide high-quality care.

Cultural Awareness & Adaptation
Visa and Work Permit Requirements
  • High-Demand Countries: Many developed countries, such as Canada, the UK, Australia, and the US, have an increasing demand for caregivers due to aging populations and healthcare shortages.
  • Employment Sectors: Caregivers can work in private homes, nursing homes, assisted living facilities, hospitals, and childcare centers.
  • Recruitment Agencies & Direct Hiring: Some caregivers find jobs through licensed agencies that match them with employers, while others seek employment directly via job portals, referrals, or social media.
Job Market Research

Understand Employment Opportunities and Legal Requirements

To secure stable employment, caregivers must research job markets, understand work permit requirements, and prepare for cultural adaptation.

Understand Employment Opportunities and Legal Requirements

To secure stable employment, caregivers must research job markets, understand work permit requirements, and prepare for cultural adaptation.

Cultural Awareness & Adaptation
Visa and Work Permit Requirements
Job Market Research

Country-Specific Regulations: Each country has different visa policies for caregivers. For example: Canada: The Home Child Care Provider and Home Support Worker Pilot programs allow caregivers to obtain work permits with a pathway to permanent residency. United States: The H-2B and J-1 visa programs allow temporary work for caregivers. United Kingdom: The Health and Care Worker Visa offers opportunities for trained caregivers. Document Preparation: Prospective caregivers should prepare essential documents such as a passport, educational certificates, police clearance, health screenings, and proof of training. Sponsorship and Work Contracts: Some employers provide visa sponsorship, while others require independent visa applications. Reviewing contract terms carefully ensures fair pay, job security, and legal protection.

Understand Employment Opportunities and Legal Requirements

To secure stable employment, caregivers must research job markets, understand work permit requirements, and prepare for cultural adaptation.

Cultural Awareness & Adaptation
Visa and Work Permit Requirements
Job Market Research

DONE

Understanding Cultural Differences: Caregivers working abroad must respect different cultural norms, communication styles, and social customs. Adapting to Work Environment Expectations: Employers and clients may have specific expectations regarding punctuality, professionalism, and personal conduct. Language Skills: Improving proficiency in the language of the host country (e.g.,English, French, or German) can enhance communication and job performance. Building Relationships with Clients and Employers: A positive attitude,professionalism, and a willingness to learn will help caregivers integrate into theirwork environment more smoothly.

Financial Planning & Long-Term Goals
Networking & Professional Development
  • Advancing Skills through Ongoing Training: Caregiving evolves with new technologies, healthcare methods, and industry best practices. Staying updated can improve job performance and career prospects.
  • Exploring Higher Education in Healthcare: Some caregivers pursue further studies in nursing, physiotherapy, or healthcare management to increase their earning potential.
  • Attending Workshops & Online Courses: We offer online caregiving courses on topics like dementia care, autism support, or palliative care, which can add value to a caregiver’s resume.
Continuous Learning

Build a Sustainable Career with Growth Opportunities

To create a long-term, successful career in caregiving, professionals must focus on continuous learning, networking, and financial planning.

Build a Sustainable Career with Growth Opportunities

To create a long-term, successful career in caregiving, professionals must focus on continuous learning, networking, and financial planning.

Financial Planning & Long-Term Goals
Networking & Professional Development
Continuous Learning

Joining Caregiver Associations & Support Groups: Many countries have caregiver support organizations where professionals can network, learn, and access job opportunities. Building a Positive Reputation: Caregivers who demonstrate reliability, professionalism, and compassion often receive referrals and better job offers. Seeking Mentorship & Guidance: Learning from experienced caregivers can provide career insights and advice on navigating challenges.

Build a Sustainable Career with Growth Opportunities

To create a long-term, successful career in caregiving, professionals must focus on continuous learning, networking, and financial planning.

Financial Planning & Long-Term Goals
Networking & Professional Development
Continuous Learning

DONE

  • Saving for the Future: Since caregiving jobs may not always be permanent, caregivers should develop a savings plan for financial security.
  • Exploring Career Growth Paths: Over time, caregivers can transition into specialized roles such as healthcare assistants, nursing assistants, or care coordinators.
  • Planning for Permanent Residency or Citizenship: Some countries offer pathways for skilled caregivers to apply for residency, providing more stability and long-term career options.

A career in caregiving offers opportunities for meaningful work, financial stability, and professional growth. However, aspiring caregivers from developing countries must: 1. Acquire the necessary skills and certifications to be competent and qualified. 2. Understand job markets, legal requirements, and cultural expectations to secure stable employment. 3. Plan for continuous growth, networking, and financial security to ensure long-term success. By following these steps, caregivers can build a rewarding career while making a difference in the lives of those they care for.

CONCLUSION

Collaborating effectively with others involved in care.

  • Higher level of medical care: Nursing homes provide a higher level of medical care than assisted living facilities or home care.
  • 24/7 nursing supervision: Nursing homes have registered nurses on staff around the clock, whereas assisted living facilities may not.
  • More restrictive environment: Nursing homes typically have more structured environments than assisted living facilities, with more limited independence for residents.
  • Know your job description and scope of practice.
  • Work within agreed ways, following policies, care plans, and instructions.
  • Understand your role in the broader care team, contributing effectively.
  • Support individuals to complain or raise concerns.
  • Involve them in planning and reviewing their care.
  • Ensure dignity and rights are upheld in every interaction.

Scenario: Maria, a 45-year-old woman, takes care of her 78-year-old mother, who has dementia. Responsibilities:

  • Helps her mother with dressing, bathing, and eating (ADLs).
  • Manages her medication schedule and takes her to doctor appointments.
  • Provides emotional support when her mother becomes confused or anxious.

Scenario: Scenario: Jake, a college student, helps his best friend, Kevin, who has muscular dystrophy Responsibilities:

  • Assists Kevin in navigating campus and attending classes.
  • Helps with small tasks like opening doors and carrying books.
  • Provides emotional encouragement and includes Kevin in social activities.

  • Maintain skills and knowledge to meet individual needs.
  • Seek opportunities for training and professional growth.

content

who is a caregiver

Why are caregivers needed in society?

what caregivers do

types of caregivers

where do caregivers work

roles and responsibilities of caregivers

workplace behaviours and standards

agreed ways of working

content

who is a caregiver

Why are caregivers needed in society?

what caregivers do

types of caregivers

where do caregivers work

roles and responsibilities of caregivers

workplace behaviours and standards

agreed ways of working

Treating everyone fairly, regardless of their protected characteristics.

  • Collaborate with colleagues, individuals, families, and other professionals.
  • Use effective communication, avoiding jargon and using tools like interpreters when needed.
  • Build trust-based relationships.
  • Individuals with severe physical disabilities or chronic illnesses that require ongoing medical care.
  • People with cognitive impairments, such as dementia or Alzheimer's disease, who require 24/7 supervision and support.Individuals recovering from surgery or illness who require intensive rehabilitation.
  • People who are no longer able to live safely at home due to declining health or cognitive function.
  • Higher level of medical care: Nursing homes provide a higher level of medical care than assisted living facilities or home care.
  • 24/7 nursing supervision: Nursing homes have registered nurses on staff around the clock, whereas assisted living facilities may not.
  • More restrictive environment: Nursing homes typically have more structured environments than assisted living facilities, with more limited independence for residents.

content

who is a caregiver

Why are caregivers needed in society?

what caregivers do

types of caregivers

where do caregivers work

roles and responsibilities of caregivers

workplace behaviours and standards

agreed ways of working

  • Admit errors and follow reporting procedures.
  • Understand the whistleblowing policy and consequences of non-reporting.
  • Follow regulations, codes of conduct, and ethical standards.
  • Complete the Care Certificate training before working unsupervised.
  • Understand the importance of integrity and professionalism in care work.

Older adults who need help with daily living activities but can still maintain a degree of independence. Individuals with chronic conditions that require ongoing support.People who want to live in a social environment with access to amenities and activities.

Following the documented and agreed plans for care and support.

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Safeguarding: Protect their safety and welfare.

  • Be vigilant for signs of vulnerability.
  • Be aware of the types and signs of abuse.
Person-Centred Care: Involve individuals in planning, delivery, and review of their care. Dignity and Rights: Ensure their dignity is promoted and their rights are upheld. Advocacy: Support individuals to complain or raise concerns. Communication: Engage with people in a safe and appropriate manner. Record Keeping: Keep clear and accurate records. Partnership Working: Collaborate effectively with others.

Responsibilities to Employers Agreed Ways of Working: Work in ways agreed upon by the employer. Safety: Work safely and report safety concerns.Confidentiality: Keep personal and sensitive information confidential. Equality: Treat everyone equally, regardless of their protected characteristics. Report Errors: Be honest and report mistakes. Whistleblowing: Report concerns about safety and welfare. Following Regulations: Comply with regulations, codes of conduct, and standards of practice.

Knowing how and when to report mistakes or concerns.

Scenario: Tom, a retired firefighter, regularly checks in on his 85-year-old neighbor, Mrs. Jenkins, who lives alone and has arthritis. Responsibilities:

  • Helps her with grocery shopping and minor home repairs.
  • Drives her to doctor’s appointments.
  • Spends time chatting with her to reduce her loneliness.

Following the moral and ethical standards set out in the Code of Conduct.

  • Follow health and safety guidelines and regulations.
  • Understand the Health & Safety at Work Act.
  • Recognize and report signs of abuse or neglect.

CONTINUE

TRY AGAIN

Here are the correct answers.

Responsibilities to Individuals Receiving Care

Responsibilities to Employers

Responsibilities to Regulations and Individuals Receiving Care

Your Rights at Work

Responsibilities to Employers

Ensuring you meet the standards set out in the Care Certificate.

  • Treat personal information with confidentiality.
  • Store records securely and comply with the Data Protection Act.

Personal care includes:

  • Assisting with activities of daily living (ADLs) such as bathing, grooming, dressing, and toileting.
  • Helping with mobility and transfers (e.g., getting in and out of bed, using a wheelchair).
  • Assisting with eating and drinking

Scenario: Linda, a local volunteer, dedicates her weekends to supporting a group of elderly individuals at a community center Responsibilities:

  • Helps patients with toileting, grooming, and repositioning to prevent bedsores.
  • Checks vital signs and reports abnormalities to nurses.
  • Provides emotional support to patients and their families.

The duties and responsibilities listed in your job description are part of agreed ways of working.

Scenario: David, 60, takes care of his wife, Lisa, who has multiple sclerosis. Responsibilities:

  • Helps her move around the house and transfers her to a wheelchair.
  • Prepares meals suited to her dietary needs.
  • Provides companionship and emotional reassurance.

More independent than a nursing home: Assisted living residents typically have more freedom and autonomy than those in a nursing home. Less medical care than a nursing home: Assisted living focuses on personal care and support rather than extensive medical care.

types of caregivers

where do caregivers work

Stricter Protocols: Hospital settings have strict protocols and procedures for infection control, patient safety, and documentation. Caregivers must adhere to these protocols to ensure a safe and effective care environment.. While the core principles of caregiving remain the same across different settings, the hospital environment presents unique challenges and demands. Hospital caregivers require specialized training, strong teamwork skills, and the ability to adapt to rapidly changing situations. They play a vital role in supporting patients and their families during their hospital stay, ensuring a positive and supportive experience.

Scenario: Aisha, a CNA, assists nurses in a hospital’s rehabilitation unit, where patients recover from surgeries and injuries. Responsibilities:

  • Helps patients with toileting, grooming, and repositioning to prevent bedsores.
  • Checks vital signs and reports abnormalities to nurses.
  • Provides emotional support to patients and their families.

Care Certificate: Meet the standards set out in the Care Certificate. Code of Conduct: Adhere to the moral and ethical standards of the Code of Conduct. Legislation: Understand and follow relevant legislation:

  • The Health & Safety at Work Act.
  • The Data Protection Act.
  • The Equality Act 2010.
Safeguarding: Follow safeguarding procedures and report any concerns promptly.

content

who is a caregiver

Why are caregivers needed in society?

what caregivers do

types of caregivers

where do caregivers work

roles and responsibilities of caregivers

workplace behaviours and standards

agreed ways of working

content

who is a caregiver

Why are caregivers needed in society?

what caregivers do

types of caregivers

where do caregivers work

roles and responsibilities of caregivers

workplace behaviours and standards

agreed ways of working

Using appropriate language and communication methods, while avoiding jargon.

who is a caregiver

Why are caregivers needed in society?

what caregivers do

Scenario: James, a licensed practical nurse (LPN), works at a long-term care facility, managing the needs of several elderly residents. Responsibilities:

  • Administers medications and tracks residents' health conditions.
  • Provides wound care and assists with medical treatments.
  • Communicates with families about their loved ones’ health updates.

Scenario: Jake, 30, is the primary caregiver for his younger brother, Sam, who has autism. Responsibilities:

  • Ensures Sam follows a daily routine and assists with personal hygiene.
  • Manages his behavioral therapy appointments and communicates with specialists.
  • Helps Sam navigate social situations and cope with sensory challenges.

Rights at Work

  • Safe Environment: Right to work in a safe environment with necessary safety equipment.
  • Confidentiality: Right to have personal information treated confidentially.
  • Equal Pay: Right to equal pay for equal work.
  • Fair Terms: Right to fair terms of employment, including pay and working hours.

Agreed ways of working must be in line with regulations that come from legislation and laws.

  • Individuals with severe physical disabilities or chronic illnesses that require ongoing medical care.
  • People with cognitive impairments, such as dementia or Alzheimer's disease, who require 24/7 supervision and support.Individuals recovering from surgery or illness who require intensive rehabilitation.
  • People who are no longer able to live safely at home due to declining health or cognitive function.

content

who is a caregiver

Why are caregivers needed in society?

what caregivers do

types of caregivers

where do caregivers work

roles and responsibilities of caregivers

workplace behaviours and standards

agreed ways of working

Working in a way that is safe for you and those around you, following health and safety rules.

Scenario: Sarah, a certified home health aide, provides in-home care for Mr. Thompson, an 82-year-old man with limited mobility due to a stroke. Responsibilities:

  • Assists with bathing, dressing, and transferring from bed to a wheelchair.
  • Prepares meals and ensures Mr. Thompson follows his dietary restrictions.
  • Monitors his vital signs and reports any changes to a nurse.

Tip:

Interactivity is the key to capturing the interest and attention of your audience. A genially is interactive because your audience explores and interacts with it.

roles and responsibilities of caregivers

workplace behaviours and standards

agreed ways of working

  • Understand and promote the Equality Act 2010.
  • Treat individuals fairly, regardless of their protected characteristics.

Build a Sustainable Career with Growth Opportunities

Understand Employment Opportunities and Legal Requirements

Acquire the Necessary Skills and Certifications

content

who is a caregiver

Why are caregivers needed in society?

what caregivers do

types of caregivers

where do caregivers work

roles and responsibilities of caregivers

workplace behaviours and standards

agreed ways of working