*

pfmp

qui suis-je

EA4

E33

E32

E31

session 2025

lycée G.DUMEZIL 27200 vernon

LEANDRE LASCOUTOUNAS

PORTFOLIO

1MCVA(FORMATION METIER DU COMERCE ET DE LA VENTE)

START

E 31

E 33

E 32

E 31

C1.3.3 Prendre congé correctement

C1.3.2 Rassurer le client sur son choix

C1.3.1 Mettre en place les modalités de règlement et de livraison

C.1.3 Assurer l'exécution de la vente

C1.2.1 integrer l'omnicanal dans la vente

C1.2.5 Détecter les ventes additionnelles et conclure la vente

C1.2.4 Argumenter et répondre aux objections

C1.2.3 Identifier les besoins et motivations du client

C.1.2 Réaliser la vente dans un cadre omnicanal

1.2realiser la vente dans un cadre omnicanal

Je suis un paragraphe prêt à accueillir votre créativité, vos histoires et vos anecdotes.

C1.1.3 Sélectionner les outils de recherche d'information

C1.1.2 Maîtriser la technologie des produits

C1.1.1Rechercher et actualiser les informations sur l'entreprise et son marché

C.1.1 Assurer la veille commerciale

E31 - CONSEILLER ET VENDRE

C.2.4 sassurer de la satisfaction client

E 31

E 33

E 32

E 31

C.2.4.2 analyser et transmettre ces informations

C.2.4.1 collecter les information sur la satisfaction

C.2.3 traiter les retours et reclamation

C.2.2.1collecter et transmettre les information aux services consernes

C.2.3.2 proposer une solution adaptée

C.2.3.1 identifier le problemme du client

C.2.2.2 assurer les suivi des servicesassocies

C.2.2mettre en oeuvre les cervices associes

1.2realiser la vente dans un cadre omnicanal

Je suis un paragraphe prêt à accueillir votre créativité, vos histoires et vos anecdotes.

C2.1.2 suivre la commande et son reglement

C2.1.1 informet le client des delais

C.1.2 assurer le suivi des commande

E32- suivre les vente

E 31

E 33

E 32

E 31

C.3.3 evaluer les action de didelisation

C.3.2.1 mettre en oeuvre les outil de fidelisation

C.3.3.2 proposer des axes d'amelioration

C.3.3.1mesurer et analyser les resultas

C.3.2.2 organiser et suivre des evenement client

C.3.3 contribuer a la fidelisation

1.2realiser la vente dans un cadre omnicanal

Je suis un paragraphe prêt à accueillir votre créativité, vos histoires et vos anecdotes.

C3.1.2exploiteret synthetiser les donner client

C3.1.1 triter les demande et message des client

C.3.1exploiter l'information client

E33-fideliser la clientele et developper la relaclient

C4A.2.2 mettre en place la signaletique

C4A.1.3 assurer le suivi des orix et des etiquetages

E 31

E 33

E 32

E 31

C4A.3 developper la clientele

C4A.2.1 organiser la presentation des produit

C.3.3.2 proposer des axes d'amelioration

C.3.3.1mesurer et analyser les resultas

C4A.2.2 mettre en place la signaletique

C4A.2 rendre l'espace de vente attractif

1.2realiser la vente dans un cadre omnicanal

Je suis un paragraphe prêt à accueillir votre créativité, vos histoires et vos anecdotes.

C4A.1.2 receptionner et controler les marchandises

C4A.1.1 gere les stok et les commande

C4A.1 assurer les oprations prealable a la vente

EA4-animer et gerer l'espace commercial

C1.1.1 Rechercher et actualiser les informations sur l'entreprise et son marché

C.1.1 Assurer la veille commerciale

C1 - CONSEILLER ET VENDRE

MERCHANDISING

+ INFO

BRANDING 01

Write a cool subtitle here to provide context

Ai

Ps

#corporate 🖥

#brand 🎯

01

IDENTIdad

BRANDING 01

Write a cool subtitle here to provide context

+ INFO

#corporate 🖥

#brand 🎯

Ai

02

social media

BRANDING 01

Write a cool subtitle here to provide context

#corporate 🖥

#brand 🎯

Ai

+ INFO

Ps

03

EDITORIALDESIGN

Contextualize your topic

Write a cool subtitle here to provide context

Ai

+ INFO

Id

#paper 📄

#editorial 🖨

VIDEO

Sections like this will help you keep things organized

VIDEO

SUBTITLE HERE

Write a great subtitle here to give context

Ae

Pr

+ INFO

#camera 📹

#documental 🌱

01

And use this space to describe it. Multimedia content is essential in a presentation, to leave everyone amazed. In addition, you will synthesize the content and entertain your audience.

video

MOTION GRAPHICS

+ INFO

Write a cool subtitle here to provide context

#motion 🤖

#animation ☄️

Pr

Ae

02

photo- graphy

Sections like this will help you stay organized

photography

We better capture visual content. Visual content is associated with cognitive and psychological mechanisms. Things come in through the eyes, the first image is what counts. We associate visual content with emotions.

subtitle here

Write a cool subtitle here to provide context

Ai

+ INFO

Id

#product 🎧

#fotografía 📷

WEB/UX DESIGN

Sections like this will help you get organized

Visual content is a universal, cross-cutting language, much like music. We are capable of understanding images from millions of years ago, even from other cultures.

Ps

+ INFO

Xd

#interaction 👆

#web 💻

We better capture visual content. Visual content is associated with cognitive and psychological mechanisms. Things enter through the eyes, the first image is what counts. We associate visual content with emotions.

ILlUS- TRAtioN

Sections like this will help you stay organized

Write an awesome subtitle here to provide context

Always quote the author

'Including quotes always reinforces our presentation. It breaks the monotony'

Genially

Ps

'Your contents are liked, but they only hook if they are interactive'

Ai

+ INFO

#drawing ✍️

#wildlife 🌾

thank you

www.website.com

Insert a cool video for your presentation

We are in the era of the digital information explosion. This causes our way of obtaining information to have changed, we transition from traditional reading to a cognitive strategy based on navigation.

+ INFO

EDITORIAL DESIGN

Contextualize your topic

Our brain is prepared to consume visual content. Some data: 90% of the information we process comes to us through sight, and we process visual content up to 60,000 times faster than text. That's why visual communication is more effective.

02

identity

BRANDING 01

Write a great text by clicking on Text, in the left sidebar. Note: the fonts, size, and color should be adapted to the theme you are dealing with.

Visual content is a transversal, universal language, like music. We are capable of understanding images from millions of years ago, even from other cultures.

+ INFO

03

SOCIAL MEDIA

BRANDING 01

We are in the era of the digital information explosion. This causes our way of obtaining information to have changed, we go from traditional reading to a cognitive strategy based on navigation.

Disciplines like Visual Thinking facilitate visually rich note-taking thanks to the use of images, charts, infographics, and simple drawings. Go for it!

+ INFO

01

MERCHANDISING

BRANDING 01

Our brain is prepared to consume visual content. Some data: 90% of the information we process comes through sight and we process visual content up to 60,000 times faster than text. That's why visual communication is more effective.

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod.

Lorem ipsum dolor sit

ztrn

Consectetur adipiscing elit

• Lorem ipsum dolor sit amet.
• Consectetur adipiscing elit.
• Sed do eiusmod tempor incididunt ut.