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LEANDRE LASCOUTOUNAS

lycée G.DUMEZIL 27200 vernon

session 2025

PORTFOLIO

1MCVA(FORMATION METIER DU COMERCE ET DE LA VENTE)

E31

E32

E33

EA4

pfmp

qui suis-je

START

E31 - CONSEILLER ET VENDRE

E 31

E 32

E 33

E 31

C.1.1 Assurer la veille commerciale

C1.1.1Rechercher et actualiser les informations sur l'entreprise et son marché

C1.1.2 Maîtriser la technologie des produits

C1.1.3 Sélectionner les outils de recherche d'information

C.1.2 Réaliser la vente dans un cadre omnicanal

Je suis un paragraphe prêt à accueillir votre créativité, vos histoires et vos anecdotes.

C1.2.1 integrer l'omnicanal dans la vente

C1.2.3 Identifier les besoins et motivations du client

C1.2.4 Argumenter et répondre aux objections

C1.2.5 Détecter les ventes additionnelles et conclure la vente

C.1.3 Assurer l'exécution de la vente

C1.3.1 Mettre en place les modalités de règlement et de livraison

1.2realiser la vente dans un cadre omnicanal

C1.3.2 Rassurer le client sur son choix

C1.3.3 Prendre congé correctement

E32- suivre les vente

E 31

E 32

E 33

E 31

C.1.2 assurer le suivi des commande

C2.1.1 informet le client des delais

C2.1.2 suivre la commande et son reglement

C.2.2mettre en oeuvre les cervices associes

C.2.2.1collecter et transmettre les information aux services consernes

Je suis un paragraphe prêt à accueillir votre créativité, vos histoires et vos anecdotes.

C.2.2.2 assurer les suivi des servicesassocies

C.2.3 traiter les retours et reclamation

C.2.3.1 identifier le problemme du client

C.2.3.2 proposer une solution adaptée

C.2.4 sassurer de la satisfaction client

C.2.4.1 collecter les information sur la satisfaction

1.2realiser la vente dans un cadre omnicanal

C.2.4.2 analyser et transmettre ces informations

C.2.3.1 identifier le probleme du client

E 31

E 32

E 33

E 31

E33-fideliser la clientele et developper la relaclient

C.3.1exploiter l'information client

C3.1.1 triter les demande et message des client

C3.1.2exploiteret synthetiser les donner client

C.3.3 contribuer a la fidelisation

C.3.2.1 mettre en oeuvre les outil de fidelisation

Je suis un paragraphe prêt à accueillir votre créativité, vos histoires et vos anecdotes.

C.3.2.2 organiser et suivre des evenement client

C.3.3 evaluer les action de didelisation

C.3.3.1mesurer et analyser les resultas

C.3.3.2 proposer des axes d'amelioration

1.2realiser la vente dans un cadre omnicanal

E 31

E 32

E 33

E 31

EA4-animer et gerer l'espace commercial

C4A.1 assurer les oprations prealable a la vente

C4A.1.1 gere les stok et les commande

C4A.1.2 receptionner et controler les marchandises

C4A.1.3 assurer le suivi des orix et des etiquetages

C4A.2 rendre l'espace de vente attractif

C4A.2.1 organiser la presentation des produit

Je suis un paragraphe prêt à accueillir votre créativité, vos histoires et vos anecdotes.

C4A.2.2 mettre en place la signaletique

C4A.2.2 mettre en place la signaletique

C4A.3 developper la clientele

C.3.3.1mesurer et analyser les resultas

C.3.3.2 proposer des axes d'amelioration

1.2realiser la vente dans un cadre omnicanal

C1 - CONSEILLER ET VENDRE

C.1.1 Assurer la veille commerciale

C1.1.1 Rechercher et actualiser les informations sur l'entreprise et son marché

#brand 🎯

01

#corporate 🖥

MERCHANDISING

BRANDING 01

Write a cool subtitle here to provide context

Ps

Ai

+ INFO

#brand 🎯

02

#corporate 🖥

IDENTIdad

BRANDING 01

Write a cool subtitle here to provide context

Ai

+ INFO

#brand 🎯

03

#corporate 🖥

social media

BRANDING 01

Write a cool subtitle here to provide context

+ INFO

Ps

Ai

#editorial 🖨

#paper 📄

EDITORIALDESIGN

Contextualize your topic

Write a cool subtitle here to provide context

+ INFO

Id

Ai

VIDEO

Sections like this will help you keep things organized

01

VIDEO

SUBTITLE HERE

Write a great subtitle here to give context

+ INFO

Pr

Ae

#documental 🌱

#camera 📹

02

video

And use this space to describe it. Multimedia content is essential in a presentation, to leave everyone amazed. In addition, you will synthesize the content and entertain your audience.

MOTION GRAPHICS

Write a cool subtitle here to provide context

+ INFO

Ae

Pr

#animation ☄️

#motion 🤖

photo- graphy

Sections like this will help you stay organized

#fotografía 📷

#product 🎧

We better capture visual content. Visual content is associated with cognitive and psychological mechanisms. Things come in through the eyes, the first image is what counts. We associate visual content with emotions.

photography

subtitle here

Write a cool subtitle here to provide context

Id

Ai

+ INFO

WEB/UX DESIGN

Sections like this will help you get organized

#web 💻

#interaction 👆

We better capture visual content. Visual content is associated with cognitive and psychological mechanisms. Things enter through the eyes, the first image is what counts. We associate visual content with emotions.

Visual content is a universal, cross-cutting language, much like music. We are capable of understanding images from millions of years ago, even from other cultures.

+ INFO

Ps

Xd

ILlUS- TRAtioN

Sections like this will help you stay organized

#wildlife 🌾

#drawing ✍️

'Your contents are liked, but they only hook if they are interactive'

Genially

'Including quotes always reinforces our presentation. It breaks the monotony'

Always quote the author

Write an awesome subtitle here to provide context

+ INFO

Ps

Ai

thank you

www.website.com

Insert a cool video for your presentation

ztrn

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EDITORIAL DESIGN

Contextualize your topic

Our brain is prepared to consume visual content. Some data: 90% of the information we process comes to us through sight, and we process visual content up to 60,000 times faster than text. That's why visual communication is more effective.

+ INFO

We are in the era of the digital information explosion. This causes our way of obtaining information to have changed, we transition from traditional reading to a cognitive strategy based on navigation.

02

identity

BRANDING 01

Write a great text by clicking on Text, in the left sidebar. Note: the fonts, size, and color should be adapted to the theme you are dealing with.

03

SOCIAL MEDIA

BRANDING 01

We are in the era of the digital information explosion. This causes our way of obtaining information to have changed, we go from traditional reading to a cognitive strategy based on navigation.

+ INFO

Visual content is a transversal, universal language, like music. We are capable of understanding images from millions of years ago, even from other cultures.

01

MERCHANDISING

BRANDING 01

Our brain is prepared to consume visual content. Some data: 90% of the information we process comes through sight and we process visual content up to 60,000 times faster than text. That's why visual communication is more effective.

Disciplines like Visual Thinking facilitate visually rich note-taking thanks to the use of images, charts, infographics, and simple drawings. Go for it!

+ INFO