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Org Learning

Gates Richards

Created on March 12, 2025

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Transcript

Organizational Learning Strategies

Involving a larger group to gain more perspectives that will help to create a more complete understanding of what occurred, and a deeper ability to see the operational gap between work-as-imagined and work-as-done.

The idea that people make decisions that seem rational to them at the time, based on their understanding of the situation and the resources they have available.

Attempting to see an incident within the larger organizational context, rather than just drilling down to identify a "root cause."

Learning Teams

Up and Out

Local Rationality

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Flip the card for a definition.

Using real world experiences and feedback to re-evaluate and update mental models and decision-making models as needed.

The process by which people give meaning to experience.

Sensemaking

Double Loop

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Flip the card for a definition.