Organizational Learning Strategies
Involving a larger group to gain more perspectives that will help to create a more complete understanding of what occurred, and a deeper ability to see the operational gap between work-as-imagined and work-as-done.
The idea that people make decisions that seem rational to them at the time, based on their understanding of the situation and the resources they have available.
Attempting to see an incident within the larger organizational context, rather than just drilling down to identify a "root cause."
Learning Teams
Up and Out
Local Rationality
Flip the card for a definition.
Flip the card for a definition.
Flip the card for a definition.
Using real world experiences and feedback to re-evaluate and update mental models and decision-making models as needed.
The process by which people give meaning to experience.
Sensemaking
Double Loop
Flip the card for a definition.
Flip the card for a definition.
Org Learning
Gates Richards
Created on March 12, 2025
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Transcript
Organizational Learning Strategies
Involving a larger group to gain more perspectives that will help to create a more complete understanding of what occurred, and a deeper ability to see the operational gap between work-as-imagined and work-as-done.
The idea that people make decisions that seem rational to them at the time, based on their understanding of the situation and the resources they have available.
Attempting to see an incident within the larger organizational context, rather than just drilling down to identify a "root cause."
Learning Teams
Up and Out
Local Rationality
Flip the card for a definition.
Flip the card for a definition.
Flip the card for a definition.
Using real world experiences and feedback to re-evaluate and update mental models and decision-making models as needed.
The process by which people give meaning to experience.
Sensemaking
Double Loop
Flip the card for a definition.
Flip the card for a definition.