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Moderation

Juan Prada

Created on March 11, 2025

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QUIZ

Moderation

guidelines

start

QUESTION 1/4

Question 1/4

Explanation

Although hot cocoa is the only one that contains caffeine, it's mandatory to carefully consider the context of the customer's comment and reply accordingly.

QUESTION 2/4

Explanation

We must offer the customer clear, information about the ingredients, making sure not to make any claims regarding their effects directly to MoonBrew.

QUESTION 3/4

Explanation

We do not offer any medical advice, and if there is a potential allergen, we recommend consulting a healthcare professional before using the product.

QUESTION 4/4

Explanation

We address order issues, delivery concerns, side effects, certification inquiries, or any detailed responses via direct messages, as these matters cannot be properly handled in a public forum like comments.