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Soft Skills Development Game
CIndy
Created on March 4, 2025
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Transcript
Game
SoftSkills
Development
start
Roll the dice! The number you roll decides the order you go.
- Work with your team to read each page or section
- Decide what needs to happen on that page or in that section and then take action
- Be ready to discuss when you return to the main room
- Remember to document your experience in the WSU
Soft skills, are qualities that help us to interact with others effectively. These skills help us to relate to others, communicate, and manage various situations in the workplace and personal environment.
Ownership
Communication
FLOW
PROBLEM SOLVING
communication
Let's work on our ability to express ideas clearly and listen actively.
conflict resolution
conflict resolution
active listening
Click the speakers to hear each section of the beginning of this conversation. Then, choose what components you heard from the list on the right.
Click here to proceed
Customer:
PRO:
Customer:
PRO:
Please listen to the whole call clip before pressing the next speaker button. Thanks!
Press each check mark to listen to listen for tone. Discuss with your team what you hear and how it makes you feel. Answer the question to the right ---------------------->
Click here to proceed
ownership
Communication
👍
Time Management
Critical Thinking
Menu
ownership
Let's test your ability to stay calm and be effective under pressure. Answer the following questions within the time limit.
Quick response
00:15
Quick response
00:15
Quick response
00:15
3/4
Quick response
00:15
Leadership
Communication
👍
👍
Time Management
Critical Thinking
Menu
Time Management
Organize and plan your time efficiently is essential to shine! Next we will practice this skill.
organize the tasks
Leadership
Communication
👍
👍
Time Management
problem solving
👍
Menu
problem solving
Exercising our ability to problem solve will allow us to analyze complex situations and make informed decisions.
Effective decision making
Soft Skills share
Roll the dice to decide who shares first. Don't be shy. Everyone has great ideas. Tell your team what you have done and will do to remain calm and kind when working with customers.
activity completed!
🎉
Head to the discussion board in WSU to summarize your experience.