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Key Elements of Business Etiquette

Kendyl

Created on February 25, 2025

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Transcript

Professional Attire

Key Elements of Business Etiquette

Punctuality

Networking

Navigating Conflict

Polite Communication

Business etiquette is an invisible framework that shapes how you’re perceived in the workplace.

Proper Email Etiquette

Active Listening

Respect for Personal Space

Navigating Conflict

Disagreements happen, but how you handle them matters. Keep discussions solution-focused, separate issues from personalities, and stay calm under pressure. The best professionals turn conflict into collaboration.

Proper Email Etiquette

Emails are forever, so make them count. Use a clear subject line, keep messages concise, and always include a professional sign-off. And for the love of inboxes, double-check the recipient list before hitting send.

Respect for Personal Space

Some people need more space—physically and digitally. Avoid crowding desks, overloading inboxes, or lingering too long after meetings. A little awareness goes a long way in keeping interactions smooth and respectful.

Active Listening

Listening isn’t just waiting for your turn to talk. Nod, maintain eye contact, and ask thoughtful questions. Show you’re engaged, and you’ll not only build rapport but also gain valuable insights.

Polite Communication

“Please” and “thank you” never go out of style. Whether you’re emailing, chatting, or speaking in person, clear and courteous communication builds trust. Skip the jargon, proofread before sending, and keep it professional yet approachable.

Punctuality

Time is money, and being late is a surefire way to burn bridges. Arrive early to meetings, calls, and events. If you’re running behind, communicate proactively. Punctuality is a reflection of your reliability.

Professional Attire

Your attire should match the company culture and the occasion—whether it’s a full suit or business casual. When in doubt, err on the side of being slightly overdressed—it shows respect and preparedness.

Networking with Confidence

Good networking isn’t just how many business cards you collect. Be curious, offer value, follow up thoughtfully, and most importantly, exude confidence without crossing into arrogance.