Problem-Solving Course

Problem-Solving Course

Interactive and effective learning

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Introduction

Understanding ways to effectively problem-solve when fulfilling a caregiver role is crucial to effectively care for a loved one. Caring for and supporting a loved one requires an effective team approach when solving problems that arise on a daily basis. The following section provides information about how to effectively go about problem-solving in a caregiver-survivor relationship and manage challenges that may arise with a stroke survivor. Please complete the knowledge quiz at the end of this section to assess your learning.

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Course Goal

To develop participants’ ability to solve problems when fulfilling a caregiver role.

Course Objective

Participants will demonstrate a basic understanding and implementation of problem-solving skills with 80% accuracy on the knowledge quiz, by the end of the course.

Why is Problem-Solving Important?

• When taking on a caregiving role, unexpected obstacles can present at any given time.

• Each caregiving situation is unique and different, which means unique problems can also arise.
• Due to this, caregivers must have adequate problem-solving skills to overcome the unique problems that arise.

(Caring Family Home Health, 2021)

Please watch the following video titled “Find Problem, Find Solution” (5 minutes 36 seconds). Permission to use video granted by TedTalk.

5 Key Ingredients to Having a Solution-Based Mindset

1. Mindseta. You must believe there is a solution out there, have opportunities, and believe in yourself.2. Structurea. Be linear… think there is a “start and an end.” Some individuals may prefer to flow more fluidly, which is great as well!3. Questionsa. Clarify what you are solving, and ask all the questions!4. Practicea. Being solution-minded isn’t something you inherit; it is something you need to work on and practice!5. Patiencea. Both for yourself and others, when working through something new, be patient with yourself and others.(Stankiewicz, 2023)

Please watch the following video titled “See Problems as Opportunities” by Mona Patel (15 minutes 28 seconds). Permission to use video granted by TedTalk.

Steps to Problem-Solving Step 1: Define the Problem

• The first step is to clearly define the problem.
• It is important to identify the cause of the problem and its impact on you and your loved one.

• Once you have an understanding of the problem, you can begin to create a plan of action to address the problem.
• It is important that you and your loved one work through this action plan together to ensure all parties are on the same page.
• Involving others during the action plan process will help you consider different perspectives and ideas in order to arrive at an effective solution.

(Maini, 2023)

Step 2: Brainstorm Possible Solutions

• After identifying the problem, you should then brainstorm solutions.
• You and your loved one should generate as many solutions as possible.
• This can be done individually or together. If completed individually, share solutions with one another.
• When brainstorming solutions, maintain an open and safe environment where everyone feels comfortable sharing their ideas.
• It is important during this step to generate ideas and not focus on criticizing ideas.

(Maini, 2023)

Step 2: Brainstorm Possible Solutions (Continued)

• Once your list of solutions is complete, evaluate each solution based on the pros and cons.

• By identifying the pros and cons, this will allow for the selection process to be more precise about which solution will be most successful.

• Solutions do not have to be perfect however, you should pick the best available option.

• It is important to generate ideas as this will promote your chances of finding a solution that will work.

(Maini, 2023)

Step 3: Evaluate the Solutions

• When completing the evaluation of solutions, it is important to keep an open mind and consider all choices and perspectives.
• Communicate with others who may have a different perspective.
• When evaluating solutions, consider the long-term effects versus the immediate effects.
• When selecting solutions consider the resources, time, and effort that is required to implement each solution.
• It is important to select a solution that addresses the problem effectively while also being feasible.
• Be prepared to modify and select different solutions if the initial solution does not result in the desired outcome.
• Ensure the solution follows you and your loved one’s values!

(Maini, 2023)

Step 4: Implement the Solution

• Once you and your loved one have chosen a solution, it’s time to give it a try!

• It is important to ensure solutions are implemented smoothly and efficiently.

• Implementation should include assigning roles and responsibilities to each member.

• Members should communicate regularly to highlight progress, identify obstacles, and adjust the plan if needed.

(Maini, 2023)

Step 5: Monitor and Adjust

• It is important that you and your loved one monitor and adjust the solution as needed to ensure the problem is resolved.

• If the solution is not working, it is important to adjust it accordingly.

• Again, open communication and flexibility are important among all members on board.

• Gather feedback from all stakeholders to ensure the solution is meeting everyone’s needs.

(Maini, 2023)

Important Notes

• It is important to understand that learning from mistakes is a crucial part of effective problem-solving.

• Every problem carries with it the opportunity to learn and grow, as individuals and as team members.

• By completing a reflection on the problem-solving process and outcomes, you and your loved one can identify areas of improvement and avoid this in future problem-solving situations.

(Maini, 2023)

Please watch the following video titled “Problem-Solving in Real Life Situations” (2 minutes 19 seconds). Permission to use video granted by National Center for Pyramid Model Innovation.

This video may have seemed a little silly, considering it was about kids and playing. However, this video demonstrates how clear and open communication is crucial and effective when problem-solving amongst a team!

Here is a simple worksheet to assist you in being an effective problem solver! You can find a copy of the worksheet on the website!

References

Caring Family Home Health. (2021, July 19). What are the top five most important skills for caregivers to have? https://caringfamilyhealth.com/the-5-most-important-skills-for-caregivers/ Maini, N. (2023, June 11). Five simple steps to effective problem solving. https://synergogy.com/5-simple-steps-to-effective-problem-solving/ Stankiewicz, U. (2023, August 25). How to develop solution-oriented mindset in your life and in your team? https://brightinventions.pl/blog/how-to-develop-solution-oriented-mindset-in-your-life-and-in-your-team

Conclusions

You have completed the Problem-Solving section of this program, congratulations! Please complete the knowledge quiz for this section. An 80% on the knowledge quiz is considered passing. A 70% or lower is considered not passing. Please go back and review the materials and complete the knowledge quiz again if you score 70% or lower.

Course completed!

Please return to the website and complete the Problem-Solving quiz.