USM SMC 2

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Customer

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(3) Who is the provider?

USM SMC 2

(1) Who is the customer?

(2) Who are the users?

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Users

Home

Provider

Facility/Support

Home

Support

Facilities

Functioning

Functionality

Actions

Goods

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Support

Facilities

Actions

Goods

Actions: What actions are made available to the customer/users?

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Goods: What goods are made available to the customer/users?

Facilities

Goods - Functioning

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Goods - Functionality

Actions - Functionality

Home

Goods - Functioning

Actions - Functioning

Home

Actions - Functionality

Support - Functionality (1/2)

Home

Actions - Functioning

Support - Functionality (2/2)

Support - Functionality (1/2)

Home

Support - Functionality (2/2)

Home

Support - Functioning

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