Multichannel Engagement
Never miss a moment to engage your contacts on their preferred platform
Let Sellers Sell
We are the leading provider of Revenue Enablement 2.0 solutions, empowering commercial teams to work more effectively by creating an engaging experience for healthcare providers. Pitcher’s AI-Forward Platform frees up time required for preparation, follow-up, and admin tasks, so reps can focus on making the most of fast-paced HCP meetings. Pre-call planning, just-in-time learning, dynamic eDetailing, consent capture, and sample management come together in a single platform for unprecedented efficiency and a seamless HCP experience.
Pitcher for Pharma
Everything reps need at their fingertips...
Follow Up
Execute
Coaching
Engage
Prepare
From preparation to delivery and everything in-between, Pitcher provides a dynamic and impactful meeting experience for HCPs that's sure to leave an impression.
Let Pitcher Do That
One Engagement Platform Provides Access to All Relevant Data
Client Strategy
Coaching
Configurator
Data Lake
Post-CallInfo Capture
Call Planning
LMS
PIM / MDM
Follow up
Customer Engagement
CPQ
Marketing Repository
ERP
CRM
Sector Expertise: Pitcher Health & Life Sciences Customers
3 of the World’s 10 Largest Pharmas Use Pitcher
Sector Expertise: Pitcher Health & Life Sciences Customers
With Pitcher, we have achieved a 75% adoption rate from the field, powering us to exceed our Sales metrics and objectives in 2023.
Ellen Chu
Senior Director Johnson & Johnson Vision North America
Seamlessly Integrated with Other Business Systems
Account Management
Territory Objectives Management
Route Planning Optimization
Order Management
Task Management
Post Call Activities
Pre-Call Planning
Sales Presentation
AI-Driven Next Best Action
Multichannel Engagement
Remote Detailing
Self-Guided Detailing
Learning Portal
AI-Supported Coaching
Team Collaboration
Simple Management
Multichannel benefits:
Start and hold a conversation via multiple channels
Initiate a screen broadcast from your device with just a few taps
One single interface with multiple channels embedded
Support one to one communication and one to many in both directions
Auto populate messages with fields from CRM data
Add templated messages to share across all channels
How Pitcher Multichannel Works
Journey of Two-Way Interactions
Receives Message in Preferred Channel
HCP
Sends Message Back via Preferred Channel
HCP
Scans QR Code
HCP
Opts-in to MCH on preferred channel
HCP
Onsite or Email QR Code
Rep
Receives the Message in Pitcher in a unified screen
Rep
Sends Approved MCM to HCP with {{tag}}s filled
Rep
* HCP: use of preferred channel – no Pitcher app
Multichannel Engagement
Module Summary
HCP consent is registered when he/she selects preferred communication channel via QR code or other methods
Converse via multiple channels from all from within the Pitcher app
Pitcher Channels
Thank you
Merck | Pitcher
Brigid Ling
Created on February 11, 2025
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Transcript
Multichannel Engagement
Never miss a moment to engage your contacts on their preferred platform
Let Sellers Sell
We are the leading provider of Revenue Enablement 2.0 solutions, empowering commercial teams to work more effectively by creating an engaging experience for healthcare providers. Pitcher’s AI-Forward Platform frees up time required for preparation, follow-up, and admin tasks, so reps can focus on making the most of fast-paced HCP meetings. Pre-call planning, just-in-time learning, dynamic eDetailing, consent capture, and sample management come together in a single platform for unprecedented efficiency and a seamless HCP experience.
Pitcher for Pharma
Everything reps need at their fingertips...
Follow Up
Execute
Coaching
Engage
Prepare
From preparation to delivery and everything in-between, Pitcher provides a dynamic and impactful meeting experience for HCPs that's sure to leave an impression.
Let Pitcher Do That
One Engagement Platform Provides Access to All Relevant Data
Client Strategy
Coaching
Configurator
Data Lake
Post-CallInfo Capture
Call Planning
LMS
PIM / MDM
Follow up
Customer Engagement
CPQ
Marketing Repository
ERP
CRM
Sector Expertise: Pitcher Health & Life Sciences Customers
3 of the World’s 10 Largest Pharmas Use Pitcher
Sector Expertise: Pitcher Health & Life Sciences Customers
With Pitcher, we have achieved a 75% adoption rate from the field, powering us to exceed our Sales metrics and objectives in 2023.
Ellen Chu
Senior Director Johnson & Johnson Vision North America
Seamlessly Integrated with Other Business Systems
Account Management
Territory Objectives Management
Route Planning Optimization
Order Management
Task Management
Post Call Activities
Pre-Call Planning
Sales Presentation
AI-Driven Next Best Action
Multichannel Engagement
Remote Detailing
Self-Guided Detailing
Learning Portal
AI-Supported Coaching
Team Collaboration
Simple Management
Multichannel benefits:
Start and hold a conversation via multiple channels
Initiate a screen broadcast from your device with just a few taps
One single interface with multiple channels embedded
Support one to one communication and one to many in both directions
Auto populate messages with fields from CRM data
Add templated messages to share across all channels
How Pitcher Multichannel Works
Journey of Two-Way Interactions
Receives Message in Preferred Channel
HCP
Sends Message Back via Preferred Channel
HCP
Scans QR Code
HCP
Opts-in to MCH on preferred channel
HCP
Onsite or Email QR Code
Rep
Receives the Message in Pitcher in a unified screen
Rep
Sends Approved MCM to HCP with {{tag}}s filled
Rep
* HCP: use of preferred channel – no Pitcher app
Multichannel Engagement
Module Summary
HCP consent is registered when he/she selects preferred communication channel via QR code or other methods
Converse via multiple channels from all from within the Pitcher app
Pitcher Channels
Thank you